12.1.2 Format of message explanations
This section describes the format used to explain messages in this manual. A portion of a message text that is shown in italics represents a variable; the actual wording in the message will depend on the circumstances. The manual lists the messages in the order of the message IDs. The following illustrates the format of a message explanation:
-
message-ID
message-text
Explains the message.
- (S)
-
Explains the processing performed by the system.
- (O)
-
Explains the action the operator should take when the message is displayed.
- Reference note:
-
The system administrator who has been contacted by an operator must collect log information as described in 13. Error Handling Procedures, and conduct an initial investigation.
When you conduct initial checking to determine the cause of a problem, examine all applicable log information, such as the log information for the OS (Windows event log) and the log information output by PFM - Agent for Service Response. Log information may enable you to understand the details of the problem, take appropriate action, and prevent the problem from recurring in the future. You should also make a record of the operations that led up to the problem, and determine whether or not the problem is likely to recur.