Hitachi

JP1 Version 11 JP1/Performance Management - Agent Option for Service Response Description, User's Guide and Reference


List of alarms

The alarm table named PFM SR Solution Alarms 09.00 contains the alarms that are defined in the monitoring template for PFM - Agent for Service Response (09.00 indicates the version of the alarm table).

PFM - Agent for Service Response provides 2 types of the alarm as the monitoring template. Use the alarm or alarms that match your objectives so that the necessary alarms are given.

The following table shows the Alarm types and the purpose of use:

Table 9‒1: Alarm types and Monitoring purpose

Alarm type

Purpose of use

<service-name> Response Time

<service-name> Replay Time

Alarms for detecting that the measurement value is abnormal.

Use these alarms to detect that the measurement results are beyond the specified threshold values. If errors (such as a timeout error) occur while measuring, use also <service-name> Failure, because <service-name> Response Time and <service-name> Replay Time cannot detect the errors while measuring.

<service-name> Failure

Alarms for detecting errors while measuring. This alarm does not check the measurement values, but checks whether errors (such as a timeout error) occur while measuring.

This alarm table is stored in the Service Response folder, which is displayed on the Alarms tree in PFM - Web Console. The following table lists the alarms defined in the monitoring template.

Table 9‒2: List of alarms

Alarm name

Monitoring target

FTP Failure

Whether or not measurement of the FTP service has failed

FTP Response Time

FTP service's total response time

IES Failure

Whether or not measurement of the IE scenario has failed

IES Replay Time

IE scenario's total response time

IMAP4 Failure

Whether or not measurement of the IMAP4 service has failed

IMAP4 Response Time

IMAP4 service's total response time

POP3 Failure

Whether or not measurement of the POP3 service has failed

POP3 Response Time

POP3 service's total response time

SMTP Failure

Whether or not measurement of the SMTP service has failed

SMTP Response Time

SMTP service's total response time

TCP Failure

Whether or not measurement of the TCP service has failed

TCP Response Time

TCP service's total response time

WT Failure

Whether or not measurement of the Web transaction service has failed

WT Response Time

Web transaction's total response time