3.2.3 Uninstallation procedure

To uninstall PFM - Agent for Service Response:

1. At the host where PFM - Agent for Service Response is to be uninstalled, log on as a user with Administrator permissions.

2. Stop all Performance Management programs and services at the local host.

   Display the service information to make sure that no service is running. For details about stopping services and displaying service information, see the chapter that describes startup and termination of Performance Management in the JP1/Performance Management User's Guide.

   Stop all Performance Management programs and services that are running on the local host; this includes all services on both physical and logical hosts.

3. Select the Performance Management program to be uninstalled.

   In Windows Control Panel, choose Programs and Features^#, and then select the Performance Management program you want to uninstall.

   #: This name might differ depending on the Windows version.

4. Select Remove and then choose the OK button.

   The selected program is uninstalled.

Precautions regarding uninstallation:

If user account control functionality (UAC) is enabled on the operating system, the User Account Control dialog box might be displayed during uninstallation. If this dialog box is displayed, click the Continue button to continue uninstallation, or click the Cancel button to cancel uninstallation.

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