2.1.1 Starting SLM - Manager
To start SLM - Manager, start the services that comprise SLM - Manager and set their service status to Start.
You can have the SLM - Manager services start automatically when the OS starts. In such a case, you must use JP1/Base's startup control to set the order in which the services are to be started. If the services start automatically when the OS starts without setting the order, logging in to SLM or issuing JP1 events might fail. If SLM - Manager and SLM - UR are installed on the same host and you want to start the services automatically, you must use JP1/Base's startup control to set the SLM - Manager services to start first when the OS starts. For details about using JP1/Base for startup control, see the JP1/Base User's Guide.
If you have not set up the services to start automatically or when you are restarting SLM - Manager, you must start SLM - Manager by starting the services manually.
This subsection explains how to start SLM - Manager manually. If you run SLM - Manager in a cluster system, use the cluster software to start SLM - Manager; for details about the services to be started by the cluster software, see (3) Supplementary information.
- Organization of this subsection
(1) Before you start
Verify that JP1/Base is running.
For details about how to start JP1/Base, see the JP1/Base User's Guide.
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Verify that your user account belongs to the OS's Administrators group.
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Verify that SLM - Manager has been set up.
For details about how to set up SLM - Manager, see 5.1.6 Setting up SLM - Manager.
Verify that SLM - UR is not running.
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If you link your SLM with Performance Management, verify that the necessary linkage information has been defined in a system definition file. For details about how to define the necessary linkage information, see 5.4.1 Setting up the linkage between SLM and Performance Management (working with Performance Management).
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If you link your SLM with Performance Management, start each monitoring agent of the linked Performance Management and PFM - Manager. It doesn't matter whether you start SLM - Manager first or Performance Management first.
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If you link your SLM with JP1/IM, verify that the necessary linkage information has been defined in a system definition file. For details about how to define the necessary linkage information, see 5.5.1 Linking with JP1/IM.
(2) Procedure
To start SLM - Manager:
From the Windows Start menu, select Administrative Tools, and then Services.
Start the SLM - Manager service SLM - Manager DB Service (service name: HiRDBEmbeddedEdition_JL0).
Start the SLM - Manager service SLM - Manager Service (service name: JP1_ITSLM_MGR_Service).
Start the SLM - Manager service SLM - Manager Web Service (service name: JP1_ITSLM_MGR_Web_Service).
- Important
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When SLM - Manager is in the master/slave configuration, do not start the service "SLM - Manager Web Service" from a slave instance of SLM - Manager.
Once the status of all three services is set to Start and in the above order, SLM - Manager has started.
(3) Supplementary information
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If you run SLM in a cluster system, use the cluster software to start the following services in the order shown below:
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Start the SLM - Manager service SLM - Manager DB Service (service name: HiRDBEmbeddedEdition_JL0).
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Start the SLM - Manager service SLM - Manager DB Cluster Service (service name: HiRDBClusterService_JL0).
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Start the SLM - Manager service SLM - Manager Service (service name: JP1_ITSLM_MGR_Service).
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Start the SLM - Manager service SLM - Manager Web Service (service name: JP1_ITSLM_MGR_Web_Service).
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To restart SLM - Manager, perform (2) Procedure after SLM - Manager has terminated.
When you start SLM - Manager and SLM - UR, if you perform the following steps in this order, you might not be able to log in to SLM - Manager for about two minutes because it takes time for SLM - Manager to initialize:
Terminate SLM - Manager.
Terminate SLM - UR.
Start SLM - Manager.
If you restart SLM - Manager while you are logged in to SLM - Manager, you must log in to SLM - Manager again because the logged-in session becomes invalid.
For details about how to log in, see 2.2.1 Logging in to SLM - Manager.
The services that comprise SLM - Manager are dependent on each other. If you start SLM - Manager Service before starting SLM - Manager DB Service, SLM - Manager DB Service starts automatically. Similarly, if you start SLM - Manager Web Service before starting SLM - Manager Service, SLM - Manager Service starts automatically.
If you have changed the system configuration (including when you restore the system configuration after a change) while SLM - Manager is running, you must restart SLM - Manager.
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If you link your SLM with Performance Management, information about the linkage with Performance Management that is defined in a system definition file takes effect when SLM - Manager is started. Therefore, if you want to edit the system definition file while SLM - Manager is running, first terminate SLM - Manager, edit the system definition file, and then restart SLM - Manager.
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If SLM - Manager is terminated after service detection of monitored services has started, service detection of monitored services will remain stopped the next time SLM - Manager is started.
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If SLM - Manager is terminated after monitoring of monitored services has started, the following processing takes place, depending on the managerStartMode value in SLM - Manager's system definition file (jp1itslm.properties):
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When the managerStartMode property is omitted or normal is specified:
Monitoring of all monitored services whose monitoring had already started at the time of the previous termination processing is stopped.
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When restart is specified for the managerStartMode property:
Monitoring of all monitored services whose monitoring had already started at the time of the previous termination processing is restarted in the normal status.
If you specify restart for the managerStartMode property and you restart monitoring of the monitored services, the monitoring of inactive SLM - UR's monitored services is also placed in started status, but collection of service performance information is restarted after the corresponding SLM - UR is started.
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If a firewall has been set up on the machine from which you access SLM - Manager via a browser, you need to release the ephemeral ports used for communication between the browser and SLM - Manager.