4.3.1 Filtering displayed Items
You can filter the Items that are displayed in JP1/Service Support. The available filter conditions are:
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My item
Only the Items for which you are responsible appear in the user interface.
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Items in progress
Only Items whose status is not Close and whose process work board is in Operating status appear in the user interface.
To filter displayed Items:
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In the main window (Item list), from the menu, select View, and then My item or Item in progress.
A tick appears beside the menu command you selected. Now only Items that conform to the selected filter condition will appear in the list of Items in the main window (Item list). You can also apply both filter conditions at once.