11.3.1 Changing the IP address

You cannot change the IP address or logical IP address (for a cluster system) while JP1/Service Support is running. To change the IP address:

To change the IP address:

1. Stop services in the following order:

   • JP1/Service Support - Task Service service

   • JP1/Service Support - Web Service service

   • JP1/Service Support service

   • JP1/Service Support - DB Server service

2. Change the IP address.

3. Restart services in the following order:

   • JP1/Service Support - DB Server service

   • JP1/Service Support service

   • JP1/Service Support - Web Service service

   • JP1/Service Support - Task Service service

To change the logical IP address (for a cluster system):

1. Switch the active server from the secondary node to the primary node.

   Switch the nodes by using the cluster software. This step is not necessary if the primary node is already running as the active server.

2. On the primary node, use the cluster software to stop services in the following order:

   • JP1/Service Support - Task Service service

   • JP1/Service Support - Web Service service

   • JP1/Service Support service

   • JP1/Service Support - DB Server service

   • JP1/Service Support - DB Cluster Service service

3. On the primary node, change the logical IP address.

4. Switch the active node from the primary node to the secondary node.

   Switch the nodes by using the cluster software.

5. On the secondary node, change the logical IP address.

6. Switch the active node from the secondary node to the primary node.

   Switch the nodes by using the cluster software.

7. On the primary node, use the cluster software to start the services in the following order:

   • JP1/Service Support - DB Cluster Service service

   • JP1/Service Support - DB Server service

   • JP1/Service Support service

   • JP1/Service Support - Web Service service

   • JP1/Service Support - Task Service service

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