11.2.1 Backing up and recovering the Item management database
If the system cannot continue operation due to a fatal error such as a disk failure, you might no longer be able to recover the Item management database of JP1/Service Support. As a precaution against such an unexpected problem, you must back up the Item management database periodically.
Before you back up or recover the Item management database, make sure that you stop operation of JP1/Service Support.
If JP1/Service Support uses the Item storage database, you need to back up this database whenever it is updated (for example after storing Items in the database or doing yearly maintenance). For details about how to back up the databases when the Item storage database is used, see 11.2.14 Backup procedure when the Item storage database is used. For details about how to recover the databases when the Item storage database is used, see 11.2.15 Recovery procedure when the Item storage database is used.
The following shows procedures for backing up and recovering the Item management database.
To back up the Item management database:
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Stop services in the following order:
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JP1/Service Support - Task Service service
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JP1/Service Support - Web Service service
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JP1/Service Support service
Do not stop the JP1/Service Support - DB Server service.
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From the Start menu, select Programs, JP1_Service Support, and then JP1_SS Command Prompt.
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Execute the jssdbbackup.bat command.
Make sure that you specify the -maint option as an argument. For details, see jssdbbackup.bat (backs up databases) in Chapter 12. Commands.
To recover the Item management database:
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Stop services in the following order:
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JP1/Service Support - Task Service service
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JP1/Service Support - Web Service service
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JP1/Service Support service
Do not stop the JP1/Service Support - DB Server service.
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From the Start menu, select Programs, JP1_Service Support, and then JP1_SS Command Prompt.
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Execute the jssdbrecovery.bat command.
Make sure that you specify the -maint option as an argument. For details, see jssdbrecovery.bat (recovers a database) in Chapter 12. Commands.