9. Building a JP1/Service Support Environment

Organization of this chapter

• 9.1 Flow of building an environment

• 9.2 Creating users

• 9.3 Creating roles

• 9.4 Creating target systems

• 9.5 Customizing processes

• 9.6 Creating process work boards

• 9.7 Assigning access permissions

• 9.8 Setting schedules for automatic execution of commands

• 9.9 Customizing Item forms

• 9.10 Customizing an Item form definition file

• 9.11 Customizing statuses

• 9.12 Setting an environment for operating on Items

• 9.13 Setting an environment in which view permissions are set for individual Items

• 9.14 Setting an environment by using definition files

• 9.15 Environment settings for Item registration by email and email notification

• 9.16 Setting an environment for linking with JP1 products

• 9.17 Setting an environment for linking with information managed by a system other than JP1/Service Support

• 9.18 Migrating Item data from a system other than JP1/Service Support

• 9.19 Migrating user information from a system other than JP1/Service Support

• 9.20 Migrating data from an existing JP1/Service Support system

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