Hitachi

JP1 Version 11 JP1/Service Support Configuration and Administration Guide


6.4.2 Setup procedure for version upgrade installation

This section describes how to set up JP1/Service Support after a version upgrade installation. Follow the procedure that matches the version of JP1/Service Support from which you upgraded. If you want to upgrade JP1/Service Support from JP1/Service Support Starter Edition to JP1/Service Support (Standard), see 6.5 Performing a product upgrade of JP1/Service Support.

Notes:
  • Before performing a version upgrade installation, back up the Item management database so that you can recover it if something goes wrong. For details, see 6.2.3 Backing up the environment.

  • The system creates temporary files when setting up JP1/Service Support after a version upgrade installation. Make sure that approximately 400 MB of additional free space is available in the installation folder of JP1/Service Support.

  • When you set up JP1/Service Support after a version upgrade installation, you cannot change the size of the Item management database after it has been populated with data from the previous version. If you want to change the size of the Item management database, you can do so by following the procedure in 11.2.4 Expanding the size of the Item management database. For details on how to determine the appropriate size for the Item management database, see the Release Notes.

  • If you have configured the system to display an HTML manual when you click the Help button, you need to overwrite the existing manual with the new version. For details on how to do so, see 6.8 Procedure for incorporating a manual.

  • For details on the keys you need to add to definition files when performing a version upgrade installation, see the Release Notes.

  • If the version of JP1/Service Support is 10-50 or earlier and registration of Items by email is used, the jsssetup.bat command with the -vup option specified automatically executes the jssauthusersetup (authentication user setting) command. Then, the jssauthusersetup command re-sets the password (hptl_jp1_imss_mail_pop3_password) specified in the email definition file for the mail server that is the destination of Item registration emails.

Organization of this subsection

(1) Version upgrade from JP1/Service Support version 9 or version 10 to JP1/Service Support version 11

To set up JP1/Service Support after upgrading from JP1/Service Support version 9 or version 11 to JP1/Service Support version 11:

  1. Execute the jsssetup.bat command.

    From the Start menu, select Programs, JP1_Service Support, and then JP1_SS Command Prompt, and execute the jsssetup.bat command to set up JP1/Service Support.

    To ensure that the contents of the Item management database can be carried over to the new version of JP1/Service Support, execute the command with only the -vup option specified.

    The drive storing the Item management database must have some free space. The amount of the free space required depends on the version of JP1/Service Support and the size of the Item management database.

    Table 6‒6: When upgrading the version from JP1/Service Support 09-00 or 09-50

    Size of Item management database

    Required free space

    S

    0.3 gigabytes

    M

    1.3 gigabytes

    L

    2.5 gigabytes

    LL

    4.7 gigabytes

    XL

    Not applicable because the XL size is not available in JP1/Service Support 09-00 or 09-50

    Table 6‒7: When upgrading the version from JP1/Service Support 10-00 or 10-10

    Size of Item management database

    Required free space

    S

    0.2 gigabytes

    M

    1.2 gigabytes

    L

    2.4 gigabytes

    LL

    4.2 gigabytes

    XL

    Not applicable because the XL size is not available in JP1/Service Support 10-00 or 10-10

    Table 6‒8: When upgrading the version from JP1/Service Support 10-50 or 11-00

    Size of Item management database

    Required free space#

    S

    0.1 gigabytes

    M

    0.4 gigabytes

    L

    1.1 gigabytes

    LL

    1.9 gigabytes

    XL

    1.9 gigabytes

    #

    When upgrading from JP1/Service Support 10-50-03 or 11-00-02, the drive storing the Item management database does not need to have free space.

    For details on the memory requirements during version upgrade installation, see the Release Notes.

    Specify other arguments as described below according to your operation requirements. For details on the jsssetup.bat command, see jsssetup.bat (sets up JP1/Service Support) in Chapter 12. Commands.

    Allowing Items to be registered by email

    If you want to be able to register Items by email, specify the -t option to create the master system and temporary receipt process work board. Note that you can create a master system and a temporary receipt process work board at any time (not only during setup) by using the jsscreatesysandpwb command. For details on the jsscreatesysandpwb command, see jsscreatesysandpwb (creates the master system and the temporary receipt process work board) in Chapter 12. Commands.

  2. Execute the jsschauthorityserver command.

    If you use an LDAP server as the authentication server, or you use the authentication function of JP1/Base, execute the jsschauthorityserver command to switch the authentication server. You can skip this step if you do not use an LDAP server or the authentication function of JP1/Base.

    For details on the jsschauthorityserver command, see jsschauthorityserver (switches the authentication method) in Chapter 12. Commands.

  3. Execute the jssdbbackup.bat command.

    Back up the new environment by executing the jssdbbackup.bat command with the -maint option specified.

    For details on the jssdbbackup.bat command, see jssdbbackup.bat (backs up databases) in Chapter 12. Commands.