Hitachi

JP1 Version 11 JP1/Service Support Configuration and Administration Guide


6.3.1 New installation procedure

The following describes the procedure for new installation of JP1/Service Support. There are two types of new installation:

These procedures are respectively described below. Administrator permissions are required to perform these procedures. These procedures are the same for all JP1/Service Support products.

Organization of this subsection

(1) New installation using the distribution media

To perform new installation of JP1/Service Support by using the distribution media:

  1. Insert the distribution media into the drive, and install JP1/Service Support.

    Perform installation according to the directions of the installer which starts automatically.

    Specify the following settings:

    • Use information

    • Installation-destination folder

      The JP1SS folder is created in the specified installation-destination folder, and this product is installed in the JP1SS folder. Specify the absolute path to the installation-destination folder in no more than 38 bytes.

      You can use half-width alphanumeric characters and symbols except the following symbols: comma (,), semicolon (;), asterisk (*), question mark (?), double quotation mark ("), left angle bracket (<), right angle bracket (>), vertical bar (|), dollar sign ($), percent sign (%), ampersand (&), single quotation mark ('), grave accent mark (`), forward slash (/), caret (^), exclamation mark (!), hash mark (#), left curly bracket ({), right curly bracket (}), left square bracket ([), right square bracket (]), plus sign (+), minus sign (-), equal sign (=), at mark (@), swung dash (~), colon (:), and yen sign (\\).

      The default path is system-drive:\Program files (x86)\Hitachi\JP1SS.

    • Program folder name displayed in the Start menu

      The default name is JP1_Service Support.

  2. If requested, restart the operating system.

Note

Installing JP1/Service Support registers the following in the Start menu:

  • JP1_SS Command Prompt

  • JP1_SS Login

(2) Remote installation using JP1/NETM/DM, JP1/IT Desktop Management 2 and Job Management Partner 1/Software Distribution

JP1/Service Support supports remote installation (software distribution) using JP1/NETM/DM, JP1/IT Desktop Management 2 and Job Management Partner 1/Software Distribution. See JP1/NETM/DM, JP1/IT Desktop Management 2 or Job Management Partner 1/Software Distribution Manual for more information.

Be sure to use a JP1/NETM/DM 09-00 or later packager, a JP1/IT Desktop Management 2 packager or a Job Management Partner 1/Software Distribution 09-00 or later packager to package this software product. JP1/NETM/DM is sold only in Japan.