3.16.2 Accumulating Items from the process perspective

If you use the process perspective, you can select a specific system to access Item status information on a process basis. Such process based information is more detailed than that available from the system perspective.

The following figure shows the main window (Item status) when Process perspective is selected.

Figure 3‒43: Main window (Item status) (process perspective)

The following describes the Check status and List of target items areas when Process perspective is selected.

Organization of this subsection

(1) "Check status" area
(2) "List of target items" area

(1) "Check status" area

The Check status area displays the number of Items in each status on a process basis. Note that the Items registered in the temporary receipt process work board are assumed as those for incident management. If you select the Process perspective node in the menu area, Item status information about all systems under the node is displayed. If you select a specific system under the Process perspective node, Item status information about the system is displayed.

The following table describes the information displayed in the Check status area.

Table 3‒49: Information displayed in the "Check status" area (process perspective)
Element	Description
Process	Displays processes. If you click the name of a process when both of the following conditions exist, the View the process work board window for the process opens: A specific target system is selected in the menu area. The logged-in user is permitted to view the process work board for the process.
Type	Displays the following three rows for each process: Number of entries: Number of current Items Compared to last week^#1: Difference from the number of Items seven days ago Compared to last month^#1: Difference from the number of Items 30 days ago
Uncompleted	Displays the number of Items whose status is not Close (status ID: `JIMSD_STAT_CLOSE`).^#2
Pending	Displays the number of Items whose status is Received (status ID: `JIMSD_STAT_INQUIRY`).^#2
Discussing	Displays the number of Items whose status is Discussing (status ID: `JIMSD_STAT_DISCUSSING`).^#2
Extended	Displays the number of Items that satisfy all of the following conditions: The status is not Close (status ID: `JIMSD_STAT_CLOSE`).^#2 The end date and time is not set. The time elapsed from the day that the Item was registered has already reached either of the following times: the time set on the Threshold setting tab in the New process work board (or Edit the process work board) window or the time set in the Item accumulation property file (`hptl_jp1_imss_main_setting_kpi.properties`) For details about the Threshold setting tab, see 3.2.1(3) Process work board settings. For details about the Item accumulation property file, see Item accumulation property file (hptl_jp1_imss_main_setting_kpi.properties) in Chapter 13. Definition Files.
Top priority	Displays the number of Items that satisfy both of the following conditions: The status is not Close (status ID: `JIMSD_STAT_CLOSE`).^#2 The priority is Very urgent.
Today's deadline	Displays the number of Items whose deadline is today except those whose status is Close (status ID: `JIMSD_STAT_CLOSE`)^#2. On the Compared to last month and Compared to last week rows, dashes are displayed.
Difference icons^#1	One of the following three icons is displayed to indicate the difference from the last week or month: (Increased) Indicates that the number of Items in the category has increased from the last week or month. (Decreased) Indicates that the number of Items in the category has decreased from the last week or month. (Not changed) Indicates that the number of Items in the category has not changed from the last week or month.

#1: An icon is displayed only when the value with which the relevant value is to be compared exists.
#2: Status names such as Close are the default names, and therefore might be changed by customization. For details about status customization, see 3.15 Status management.

Non-0 values in the Number of entries rows are clickable items. If you click such a value in a Number of entries row, the relevant Items are displayed in the List of target items area. If a value displayed in a Number of entries row exceeds a certain threshold, the cell containing the value is displayed in red as a sign of warning. Note that if you select the Process perspective node in the menu area, information about all systems is displayed in the Check status area. In this case, the threshold is not applied to the displayed value, because it is the total of all systems. The value becomes red for any individual system that exceeds the threshold.

Dashes are displayed for process work boards that do not exist in a system or that the logged-in user is not permitted to view.

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(2) "List of target items" area

The List of target items area displays a maximum of 100 Items in the category selected in the Check status area. The displayed Items are sorted by deadline in ascending order.

By right-clicking the title of an Item, you can display the View Item window, the History display window, the Show progress window, or the Work status display window. By right-clicking a person in charge, you can display the List of members window, the User details window, the List of roles window, or the Role details window.

For details about the columns of the List of target items, see 3.2.2(1) List of Items. Note that unlike the Item list of the main window (Item list), the List of target items area of the main window (Item status) does not display the I, P, C, and R columns.

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