Hitachi

JP1 Version 11 JP1/Service Support Configuration and Administration Guide


2.1 OS requirements and prerequisite programs

This section describes the operating system requirements and prerequisite programs of JP1/Service Support.

The server running JP1/Service Support must have one of the following operating systems installed:

Prerequisite operating systems
  • Windows Server 2016

  • Windows Server 2012 R2

  • Windows Server 2012

  • Windows Server 2008 R2

Computers from which users work in JP1/Service Support must have one of the following operating systems and one of the prerequisite programs installed:

Prerequisite operating systems#
  • Windows Server 2016

  • Windows Server 2012 R2

  • Windows Server 2012

  • Windows Server 2008 R2

  • Windows 10

  • Windows 8

  • Windows 7

#

We recommend that you specify the same language settings as the server on which JP1/Service Support will operate. Even if you specify other language settings, use only ASCII characters.

Prerequisite programs
  • Windows Internet Explorer 11

  • Windows Internet Explorer 10

  • Windows Internet Explorer 9

  • Windows Internet Explorer 8

For details on the version and edition (for example Enterprise Edition) requirements of the operating systems and programs, see the release notes.