KNAF120203-E

Failed to export smart device information. error-description

[Cause] The system failed to export smart device information.

[Action] Cancels the execution.

[Workaround] Start the database service (JP1/ITDM2 - Smart Device Manager (DB Service)), and then restart the service (JP1/ITDM2 - Smart Device Manager Server Service).

If the problem persists, collect troubleshooting information, and then contact customer support.