13.4.2 Actions to take if a communication error occurs between the communication server and the messaging server
The following describes the possible causes and actions to take if a communication error occurs between the communication server and the messaging server:
Cause |
Action |
---|---|
The service of the communication server or messaging server is stopped. |
Start the service of the relevant server from the Windows Services window. |
The connection-destination address and port number settings between the communication server and messaging server are not correct. |
Revise the network settings. |
Other than the above (disconnected cable or hardware failure) |
Contact the system administrator. |
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