KDSF0096-W
Job number=xxxxxxxx, Instruction number=yyyyyyyy, Program path=pppppppp. The {installer|external program} {was not started because of an error. eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]|resulted in an error. Return code=0xzz, Extend return code=0xcccccccc|terminated by a timeout}.
- Cause
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An installer or external program terminated abnormally or timed out.
xxxxxxxx: Job number
yyyyyyyy: Instruction number
pppppppp: Path name of the external program
- {installer|external program}: Type of terminated program
-
installer: The program is an installer.
external program: The program is an external program.
{was not started because of an error. eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]|resulted in an error. Return code=0xzz|, Extend return code=0xcccccccc|terminated by a timeout}: The cause of termination. Information is output with one of the following three patterns:
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was not started because of an error. eeeeeeee error, Code=mm[: nnnnnn][, zzzzzzzz]
The program failed to start.
eeeeeeee: Error type
Win32: Win32 API error
Socket: Socket error
Runtime: C runtime error
Protocol: Protocol error
mm: Error code
nnnnnn: Explanation of the error code indicated by mm
zzzzzzzz: Maintenance information
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resulted in an error. Return code=0xzz, Extend return code=0xcccccccc
The program terminated because of an error.
0xzz: Return code returned by the external program (one-byte format)
0xcccccccc: Return code returned by the external program (four-byte format)
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terminated by a timeout
The program terminated because of a timeout.
- Action
-
Take action according to the cause of termination as shown below:
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If the cause is that the program failed to start
Check whether the path name of the external program is correct.
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If the cause is that an error occurred
Check the conditions specified by the return code.
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If the cause is that a timeout occurred
Make sure that the timeout settings are correct. In addition, determine why the external program did not terminate before a timeout occurred.
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