KDEX5407-E
Failed to lock a smart device. (error code = error-code)
[Cause] Possible causes include the following:
(1) The applicable smart device is not being managed by the MDM system.
(2) The profile of the MDM system has been deleted from the smart device.
[Action] Cancels the locking of the smart device.
[Workaround] Verify the following, and then try collecting smart device information from the MDM server again.
(1) Has the smart device been specified as a managed device of the MDM system?
(2) Has the profile of the MDM system been installed on the smart device?