5.2.2 Installing Asset Console

(1) Installation notes

Note the following items when installing Asset Console:

• You cannot install Asset Console on a machine on which one of the following products has been installed:

  • JP1/NETM/Asset Information Manager

  • JP1/Asset Manager and JP1/NETM/Asset Manager

  • JP1/NETM/Asset Information Manager Smart Edition

  • JP1/NETM/Asset Information Manager for Blade PC

  • JP1/NETM/DM Asset Information Manager Limited

• When you specify the Asset Console installation folder, the folder path must not include double-byte characters.

• For the Asset Console installation folder, do not specify a folder directly under the drive root or a folder used for other applications. This is because Asset Console files might overwrite other files. Create a folder dedicated to Asset Console, and then install Asset Console in that folder.

• When the component that has already been installed is reinstalled, select Repair from the maintenance window.

• The following settings cannot be changed during reinstallation:

  • Program folders

  • Virtual directory of the asset management server

• When adding or deleting a component, if you cancel installation by clicking the Cancel button during installation, you must re-install Asset Console.

• A tmp folder is created directly under the installation drive root. Do not delete the tmp folder.

• You must be careful when specifying the drive name or installation folder when restoring the database backup following installation. If you specify an incorrect name or folder, you cannot restore the backup. To use the backed-up database on another machine, install it using the same path that was used for acquiring the backup.

• If restart of the computer is required, a dialog box requesting a restart appears. You should restart the computer. If you do not restart the computer, necessary environment information will not be set and an error will occur when the asset management server is started.

• Asset Console cannot be installed on a computer on which software that requires the 64-bit Microsoft Internet Information Service has been installed.

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(2) Pre-installation work

The following jobs must be completed prior to installing Asset Console. When Asset Console is installed in a 64-bit OS, settings for running 32-bit applications are required. For details about how to specify the settings, see F.1 Notes on installing Asset Console in a 64-bit OS.

• Log on to Windows Server 2012, Windows Server 2008, or Windows Server 2003 as a user with administrator permissions.

• Exit all Windows applications.

• Start the Task Scheduler service.

  To register the tasks provided by Asset Console in Windows Task Scheduler, the Task Scheduler task must be active.

• Stop services, commands, and tasks.

  When you reinstall the components, stop all Asset Console services, commands, and tasks.

  Before you perform a new installation of Asset Console, stop World Wide Web Publishing Service or World Wide Web Publishing.

  Before you perform an overwrite installation of Asset Console, stop the services, commands, and tasks in the following order:

  1. World Wide Web Publishing Service or World Wide Web Publishing

  2. Asset Console commands and tasks

  To run Asset Console following an overwrite installation, start the services in the reverse of the order in which they were stopped.

  If a connection pool is set in an ODBC data source, the connected state continues after an Asset Console job is stopped until the timeout time set in the connection pool expires. Therefore, wait for the connected state to be released before installing Asset Console.

• When using Microsoft Internet Information Services version 7.0, 7.5, 8.0, or 8.5, Hitachi recommends that you install the required role services before installing Asset Console so that the virtual directory is automatically generated. The virtual directory is not created automatically if the required role services are installed after Asset Console has been installed. For details about how to install role services, see 5.8.2(1) Installing the role services.

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(3) Installation procedure

To install Asset Console:

1. Insert the provided media in to the CD-ROM drive.

   Install the program by following the installer's instructions. During installation, set up the installation folder.

   When the installer starts, a dialog box appears for selecting the component to be installed. Select the Asset Console component.

2. Click the Install button.

   A dialog box appears for confirming that you wish to start installation.

3. Click the OK button.

   A dialog box for starting installation of Asset Console appears.

4. Click the Next button.

   A dialog box for entering user information appears.

5. Enter your user name and company name.

6. Click the Next button.

   A dialog box for specifying the installation folder appears.

7. Specify the installation folder.

   The program is installed in the specified folder. The default installation folder is as follows:

   For an x86 environment:

   C:\Program Files\Hitachi\jp1asset

   For an x64 environment:

   C:\Program Files (x86)\Hitachi\jp1asset

   In the above folder path, C: is the drive where the OS is installed.

8. Click the Next button.

   A dialog box for setting the virtual directory of the asset management server appears. When you need to upload a large volume of files or to make the virtual directory into a shared folder in a cluster configuration, change the virtual directory. Specify the folder to be used as the virtual directory.

9. Click the Next button.

   A dialog box appears for you to confirm the program folder. Check the folder to which the program icon is to be added. The default folder name is JP1_IT Desktop Management 2 - Asset Console.

10. Click the Next button.

    A dialog box appears for confirming the current settings. Check the settings.

11. Click the Next button.

    Installation begins.

    When installation is completed, a dialog box to that effect appears.

    If a dialog box opens, asking whether to restart the computer, restart it. If you do not restart the computer, environment information required for operations will not be set, and the asset management server will not operate correctly.

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