19.1 List of events

0

Information

The device has been discovered.

Device type=device-type

The following is displayed for device-type.

• PC

• Server

• Network Device

• Printer

• Smart Device

• Storage

• USB Device

• Display

• Peripheral Device

• Other Device

• Unknown

• (User definition)

1

Information

The device has been added as a managed node.

Device type=device-type

The following is displayed for device-type.

• PC

• Server

• Network Device

• Printer

• Smart Device

• Storage

• USB Device

• Display

• Peripheral Device

• Other Device

• Unknown

• (User definition)

2

Information

The status of the device has been changed to Ignored.

3

Information

The device has been deleted.

4

Warning

Failed to register the device as a managed node. You have already reached the limit of licenses available for managed devices.

Purchase licenses based on the number of managed devices.

Device type=device-type

The following is displayed for device-type.

• PC

• Server

• Network Device

• Printer

• Smart Device

• Storage

• USB Device

• Display

• Peripheral Device

• Other Device

• Unknown

• (User definition)

5

Warning

The agent has been uninstalled.

Confirm if agent uninstallation (from the computer) is allowed.

6

Information

The agent settings have been updated.

Agent setting name=agent-setting-name

7

Information

Memory capacity has been changed.

Before change=memory-capacity

After change=memory-capacity

8

Information

Hardware has been added.

Interface type=interface-type

Model name=model-name

Capacity=capacity

9

Information

Hardware has been deleted.

Interface type=interface-type

Model name=model-name

Capacity=capacity

19

Warning

Failed to obtain detailed information from function-name.

Confirm the settings (authentication information, discovery range) and the operational status of the service (JP1_ITDM2_Agent Control). Or confirm the machine status of the target client. After confirmation, retry device discovery and inventory collection. If the problem persists, collect troubleshooting information (launch [Command] and execute getlogs command), and contact Support Service.

Cause of error=cause-of-error

IP address=IP-address

The following is displayed for function-name.

• Device Discovery

• Inventory Collection

• On-demand inventory collection

The following is displayed for cause-of-error.

• User authentication failed

• Administrative share is not accessible

• An error occurred in administrative share

• The client is not accessible

• A communication error occurred

• An error occurred in the client

• Discovery program is running on the client

• Discovery program did not finish

22

Information

The agent installer has been launched.

Model name=model-name

Version=version

IP address=IP-address

56

Information

Message notification to the user has been sent.

57

Warning

Failed to send a message notification to the user.

Collect troubleshooting information (launch [Command] and execute getlogs command), and contact Support Service.

58

Information

Connection to the network has been denied.

60

Information

Network connection has been allowed.

62

Information

Antivirus software settings have been changed.

Product name=product-name

Engine version=engine-version

File definition version=file-definition-version

63

Information

Update information has been added.

Update information=update-information

69

Information

Security policy has been added.

Security policy name=security-policy-name

70

Information

Security policy content has been updated.

Security policy name=security-policy-name

71

Information

Security policy has been deleted.

Security policy name=security-policy-name

72

Information

Security policy assignment has been changed.

Security policy name=security-policy-name

Assigned group=assigned-group

75

Information

Software start-up has been blocked.

Account name=account-name

Account login=account-login

Product name=product-name

Product version=product-version

File name=file-name

76

Information

Printing operation has been blocked.

Account login=account-login

Printer name=printer-name

Printing job name=printing-job-name

77

Information

Printing operation has been unblocked.

Account login=account-login

78

Warning

Failed to unblock the printing operation.

Confirm whether the password is correct, and then retry unblocking the printing task.

Account login=account-login

200^#

Critical

An error occurred in the operation (JP1_ITDM2_Service).

The operation (JP1_ITDM2_Service) will be stopped.

Collect troubleshooting information (launch [Command] and execute getlogs command), and contact Support Service.

ErrCode=error-code

208

Warning

An error occurred while updating received files.

A temporary error occurred while received files were being updated. The update to the received files will be retried.

209

Warning

An error occurred in function-name.

An internal error occurred in function-name process. If the error is repeated, then collect troubleshooting information and contact Support Service.

Error code=error-code

IP address=IP-address

The following is displayed for function-name.

• Device Discovery

• Inventory Collection

• On-demand inventory collection

• Agent Deployment

210

Warning

Failed to update. Error occurred while updating received files.

Failed to update file information because of an error, which occurred during file update. Temporary resource insufficiency might have occurred.

If the error is repeated, then collect troubleshooting information (launch [Command] and execute getlogs command), and contact Support Service.

211

Warning

Failed to update the file. The file format was invalid.

Failed to update file information because of invalid file format.

There is a possibility of special characters (control code etc.) in the data of the acquisition origin. Please remove special characters if you can edit the data of the acquisition origin, and acquire information again.

If the error is repeated, then collect troubleshooting information (launch [Command] and execute getlogs command), and contact Support Service.

212

Warning

Failed to update the file. The file size exceeds the database update limit.

Failed to update information due to huge data.

If the error is repeated, then collect troubleshooting information (launch [Command] and execute getlogs command), and contact Support Service.

1003

Warning

The agent's operation has been stopped.

The agent's operation has been stopped. The agent files might have been deleted (by the user).

1004

Information

New software has been discovered.

Software name=software-name

Version=version

1006

Warning

Failed to stop the prohibited operation.

Service name=service-name

1007

Information

Antivirus software information has been added.

1008

Information

Agent patch has been updated.

Agent version=agent-version

1009

Information

Action definition file (manager) has been updated.

1011

Information

A device used to suppress operation was disconnected.

Logon account name = logon-account-name

Drive name = drive-name

Drive type = drive-type

Device name = device-name

Device instance ID = device-instance-ID

Device category = device-category

The following is displayed for drive-type:

• Unknown

• Local Disk

• Network Drive

• Removable Disk

• CD-ROM Drive

• RAM Disk

The following is displayed for device-category:

• Unknown

• USB device

• Internal CD or DVD drive

• Internal floppy disk drive

• IEEE1394 device

• Internal SD card

• Bluetooth device

• Imaging device

• Windows portable device

1016

Information

Mandatory software will be distributed.

Mandatory software is not installed. Distribution of the software has been requested based on the policy settings. The execution status of the task can be confirmed through task-name.

1017

Information

Prohibited software will be deleted.

The detected software is an unauthorized software, and will be deleted based on the policy settings. Execution status of the task can be confirmed through task-name.

1018

Warning

Package distribution task has been terminated abnormally.

Task task-name for agent target-agent-host-name has been terminated abnormally.

Cause of error: cause-of-error

The following is displayed for cause-of-error.

• Insufficient hard disk free space.

• Failed to access the file or folder.

• Specified computer was excluded from task execution target.

• An internal error has occurred.

• Cannot unzip package.

• Failed to start the command.

• Command processing has stopped.

• Execution command has terminated abnormally.

1019

Warning

Unistallation task has been terminated.

Task task-name for agent target-agent-host-name has been terminated abnormally.

Cause of error: cause-of-error

The following is displayed for cause-of-error.

• Insufficient hard disk free space.

• Failed to access the file or folder.

• Specified computer was excluded from task execution target.

• An internal error has occurred.

• Failed to start the command.

• Command processing has stopped.

• Execution command has terminated abnormally.

1020

Information

Task task-name has been started according to the schedule.

Task task-name has been started at its scheduled starting time scheduled-starting-time.

1021

Information

On-demand tasks has ended.

On-Demand Task task-name has been completed. Please refer the result.

Number of Error Nodes=number-of-error-nodes

1022

Information

An unconfirmed hardware asset (device-type) has been recognized.

An unconfirmed hardware asset (device-type) has been recognized. Please register the asset.

The following is displayed for device-type.

• PC

• Server

• Network Device

• Printer

• Smart Device

• Storage

• USB Device

• Display

• Peripheral Device

• Other Device

• Unknown

• (User definition)

1028

Information

IP Discovery is complete.

1029

Information

Active Directory synchronization is complete.

1032^#

Warning

An error occurred during the processing to store operation logs.

cause-of-error

The following is displayed for cause-of-error:

• An internal error occurred. If this error occurs repeatedly, contact the support service.

• An I/O error occurred in a data folder or local data folder. Check whether the data folder or the local folder is accessible and whether the disk space is sufficient.

• An error occurred while connecting to operation log backup folder (specified during Setup). Check whether the backup destination folder exists, and then re-establish the connection.

• Authentication to operation log backup folder (specified during Setup) has failed. Check the Username and Password (specified during Setup), and then re-establish the connection.

• An I/O error occurred while connecting to operation log backup folder (specified during Setup). Make sure that the operation log backup folder is accessible, and the hard disk space is sufficient.

• Backup files do not exist in operation log backup folder (specified during Setup). If the backup files have been moved to any other folder, then restore the files. Else you can remove the backup files and the improper catalog file, and then try operation log restoration.

• Check whether the operation log backup folder was specified during Setup.

• Connection to the operation log backup folder could not be established, because the anonymous access to shared folders is restricted on the management server. Create a user account in management server by using the Username and Password specified during Setup.

1033

Information

The processing to manually acquire operation logs ended.

The range manually acquired: start-date-and-time-end-date-and-time

1034

Warning

An error occurred during the processing to acquired operation logs manually.

cause-of-error

Detailed information =detailed-information

The following is displayed for cause-of-error:

• An internal error has occurred. If this error occurs repeatedly, contact the support service.

• An I/O error occurred in a data folder or local data folder. Check whether the data folder or the local folder is accessible and whether the disk space is sufficient.

• An error occurred while connecting to operation log backup folder (specified during Setup). Check whether the backup destination folder exists, and then re-establish the connection.

• Authentication to operation log backup folder (specified during Setup) has failed. Check the Username and Password (specified during Setup), and then re-establish the connection.

• An I/O error occurred while connecting to operation log backup folder (specified during Setup). Make sure that the operation log backup folder is accessible, and the hard disk space is sufficient.

• Backup files do not exist in operation log backup folder (specified during Setup). If the backup files have been moved to any other folder, then restore the files. Else you can remove the backup files and the improper catalog file, and then try operation log restoration.

• Check whether the operation log backup folder was specified during Setup.

• Connection to the operation log backup folder could not be established, because the anonymous access to shared folders is restricted on the management server. Create a user account in management server by using the Username and Password specified during Setup.

• The operation log file cannot be imported to the database because the operation log files displayed in the detailed information are corrupt. Delete the operation log files displayed in the detailed information.

If the cause of the error is a file corruption, the file name is displayed for detailed-information.

1036^#

Critical

Failed to expand database files for Operations logs.

Insufficient folder space for operation logs database.

Please allocate available disk space for the folder, and then restart the service. If the error is repeated even when there is enough disk space, then collect troubleshooting information (launch [Command] and execute getlogs command), and contact Support Service.

1037^#

Warning

Failed to retrieve inventory and organizational information from Active Directory Server.

cause

Check Active Directory configurations (from AD server settings screen), using test connection.

Error code=error-code

Active Directory server hostname=host-name

Connected port=connected-port

Account=account

Root path=root-path

For cause, the cause of the error is displayed depending on the situation.

1038

Information

Action definition file (agent) has been updated.

1039

Information

The Windows update will be distributed.

The Windows update is not installed. Distribution of the Windows update has been requested based on the policy settings. The execution status can be confirmed through task-name.

1041

Warning

Because the error occurred during a distribution task to update a program, the task was ended.

cause-of-error

The following is displayed for cause-of-error:

Task name=task-name

• The downloading Windows update file failed.

• Windows Update File was not registered when you added Windows Update manually.

1048

Warning

E-mail transmission with attachments has been detected.

Login account name=login-account-name

File count=file-count

File destination information=file-destination-information (email)

1049

Warning

File upload to Web Server/FTP Server was detected.

Login account name=login-account-name

File count=file-count

File destination information=file-destination-information (destination-URL, server-name)

1050

Warning

File Copy or File Move to a unregistered removable drive has been detected.

Login account name=login-account-name

File count=file-count

File destination information=file-destination-information (file-path)

1051

Warning

Mass-Printing has been detected.

Login account name=login-account-name

Print pages=print-pages

1055^#

Warning

Failed to collect product update information.

An error occurred while connecting to the Product Update server.cause-of-error

Please check the Product Update settings, by using Test mode.

For cause-of-error, the cause of the error is displayed depending on the situation.

1056^#

Critical

Failed to notify System Administrators by e-mail.

cause-of-error

Please use Test Mode to check the SMTP server settings.

For cause-of-error, the cause of the error is displayed depending on the situation.

1057^#

Warning

Available disk space is limited. Please increase available space or change the path to a disk with sufficient space.

FolderType (Specified folder) Available disk space=available disk space of the drive

1058^#

Critical

Available disk space is limited. A database failure might occur due to limited disk space. Please increase available space or change the path to a disk with sufficient space.

FolderType (Specified folder) Available disk space=available disk space of the drive

1059

Warning

The product license will expire soon.

Expiration date: expiration-date

Please purchase a new license key.

1060

Information

Software has been added.

Software=software-name version

1061

Information

Software has been either deleted or the software retrieval condition was changed.

Software=software-name version

1062

Information

Software has been updated.

Before change Software=software-name version

After change Software=software-name Version=version

1063

Information

Security measures of account (account-name) has been applied.

Item name=item-name

The following is displayed for item-name.

• Disable Password Never Expires

• Enable Password (Screen Saver)

• Set Startup Time (Screen Saver)

1064

Information

Failed to apply security measures for account (account-name).

Item name=item-name

The following is displayed for item-name.

• Disable Password Never Expires

• Enable Password (Screen Saver)

• Set Startup Time (Screen Saver)

1065

Warning

Failed to apply security measures for the device (Account account-name). Violated the assigned group policy. Confirm the policy and security measure contents.

Item name=item-name

The following is displayed for item-name.

• Disable Password Never Expires

• Enable Password (Screen Saver)

• Set Startup Time (Screen Saver)

1066

Information

Security settings have been changed.

Item=item-name

Before change=value

After change=value

The following is displayed for item-name.

• Power-on password

• Guest account

• Automatic logon

• Shared folder

• Administrative sharing

• DCOM

• Restriction of anonymous connections

• Windows Firewall settings

• Windows automatic updates

• Remote desktop

The following is displayed for value.

• Disabled

• Enabled

• None

• Exist

• Unknown

• Permit

• Not permit

1067

Information

A computer account (account-name) has been added.

Number of days elapsed since password change=number-of-days-elapsed Days

Unprotected password=unprotected-password

Password never expires setting=password-never-expires-setting

Screensaver settings=screensaver-settings

Screensaver password settings=screensaver-password-settings

Screensaver waiting period=screensaver-waiting-period

The following is displayed for unprotected-password.

• Compliant

• Not Compliant

The following is displayed for password-never-expires-setting, screensaver-settings, and screensaver-password-settings.

• Disabled

• Enabled

1068

Information

A computer account (account-name) has been deleted.

Number of days elapsed since password update=number-of-days-elapsed Days

Unprotected password=unprotected-password

Password never expires setting=password-never-expires- setting

Screensaver settings=screensaver-settings

Screensaver password settings=screensaver-password-settings

Screensaver waiting period=screensaver-waiting-period

The following is displayed for unprotected-password.

• Compliant

• Not Compliant

The following is displayed for password-never-expiressetting, screensaver-settings, and screensaver-password-settings.

• Disabled

• Enabled

1069

Information

A computer account (account-name) has been changed.

Item=item-name

Before change=value-before-change

After change=value-after-change

The following is displayed for item-name.

• Password Strength

• Password Never Expires

• Screensaver settings

• Password (Screen Saver)

• Startup Time (Screen Saver)

The following is displayed for value-before-change and value-after-change.

• Password Strength

  Compliant

  Not Compliant

• Password Never Expires, Screensaver settings, Password (Screen Saver)

  Disabled

  Enabled

• Startup Time (Screen Saver)

1070

Information

Security measures has been applied.

Item name=item-name

The following is displayed for item-name.

• Disable Guest Account

• Disable Password Never Expires

• Disable Auto Logon

• Disable Shared Folder

• Disable Anonymous Access

• Enable Windows Firewall

• Enable Automatic Windows Update

• Disable Administrative Share

• Disable DCOM

• Disable Remote Desktop

• Execute Windows Update

• Stop and Disable Windows services

1071

Warning

Failed to apply security measures. Apply security measures after the System Administrator collects troubleshooting information and eliminates the cause of error.

Item name=item-name

The following is displayed for item-name.

• Disable Guest Account

• Disable Password Never Expires

• Disable Auto Logon

• Disable Shared Folder

• Disable Anonymous Access

• Enable Windows Firewall

• Enable Automatic Windows Update

• Disable Administrative Share

• Disable DCOM

• Disable Remote Desktop

• Execute Windows Update

• Stop and Disable Windows services

1072

Warning

Failed to apply security measures for the device. Violated the assigned group policy.

Item name=item-name

The following is displayed for item-name.

• Enable Windows Firewall

• Enable Automatic Windows Update

• Execute Windows Update

• Disable Remote Desktop

1073

Information

The start of a prohibited operation has been detected.

Service name=service-name

1074

Information

The completion of a prohibited operation has been detected.

Service name=service-name

1075

Information

An entry to the Software List has been added.

1076

Warning

The Operations log was deleted.

The operation log was discarded because the data that has exceeded the storage period was received. The date and time setting of the device might be incorrect.

1077

Information

The network access control is enabled.

Network address=network-address

1078

Information

The network access control is disabled.

Network address=network-address

1079^#

Warning

The device has been disconnected.

MAC address=MAC-address

IPaddress=IP-address

1081

Information

The network access control has started.

1082^#

Warning

The network access control has stopped running.

1085

Warning

Failed to enable network access control.

Check the error message output to the installer trace log file, and take action according to that error message.

The installer trace log file is output to %WINDIR%\Temp\JDNNMA\JDNINS01.log on the source host.

If the problem persists, collect troubleshooting information by using the appropriate command, and then contact customer support.

(network address = network-address)

1086

Warning

The attempt to disable the network access control failed.

Check the error message output to the installer trace log file, and then take action according to that error message.

The installer trace log file is output to %WINDIR%\Temp\JDNNMA\JDNINS01.log on the source host.

Network address=network-address

1087

Information

Asset information import is complete.

The asset information was imported.

Asset Type=asset-type

add=number-of-information-items

update=number-of-information-items

error=number-of-information-items

1088

Warning

AMT authentication failed. (AMT power control)

[AMT Settings] - [User ID] Authentication failed. To access the settings, please change the AMT credentials.

http://host-name:16992

1089

Warning

AMT authentication failed. (AMT Settings)

[AMT Settings] - [admin Password] to access the settings, please change the AMT credentials.

http://host-name:16992

1090

Warning

Free space on the disk containing the operation log data folder has become scarce. Increase the free disk space, or change to a disk that has enough free space.

Free disk space = free-disk-space MB

1091^#

Critical

The operation log collection service stopped because there is almost no free space on the disk containing the operation log data folder. Increase the free disk space, or change to a disk that has enough free space.

Free disk space =free-disk-space MB

1092

Warning

Free space for the site server database has become scarce.

% of database used = database-usage%

1093^#

Critical

The operation log collection service stopped because there is almost no free space for the site server database.

% of database used = database-usage%

1094

Warning

Free space on the disk containing the data folder has become scarce. Increase the free disk space, or change to a disk that has enough free space.

Free disk space = free-disk-space MB

1095^#

Critical

A package cannot be downloaded to the site server because there is almost no free space on the disk containing the data folder. Increase the free disk space, or change to a disk that has enough free space.

Free disk space = free-disk-space MB

1096

Information

The site server has been installed.

1097

Information

The site server has been uninstalled.

1098

Information

The site server service has started.

1099

Information

The site server service has stopped.

1100

Critical

Installation of the site server program failed.

Check the error message output to the installer trace log file, and take action according to that error message.

The installer trace log file is output to %WINDIR%\Temp\JDNINST\JDNINS01.log on the source host.

If the problem persists, collect troubleshooting information by using the appropriate command, and then contact customer support.

1101

Critical

Uninstallation of the site server program failed.

Check the error message output to the installer trace log file, and take action according to that error message.

The installer trace log file is output to %WINDIR%\Temp\JDNINST\JDNINS01.log on the source host.

If the problem persists, collect troubleshooting information by using the appropriate command, and then contact customer support.

1103^#

Critical

A database access error occurred on the site server.

The database service (JP1_ITDM2_DB Service) might have not started. On the site server, start the database service if it has stopped.

If the problem persists, collect troubleshooting information on the site server by using the appropriate command, and then contact Customer Support.

cause = DBMS-message

1104^#

Critical

A fatal error occurred on the site server.

The site server environment might be corrupted.

If the problem persists, collect troubleshooting information on the site server by using the appropriate command, and then contact Customer Support.

error code = internal-error-code

1105

Warning

Failed to enable network access control.

cause-of-error

network address = network-address

For cause-of-error, the cause of the error is displayed depending on the situation.

1106

Critical

Installation of the site server program failed.

cause-of-error

For cause-of-error, the cause of the error is displayed depending on the situation.

1110

Information

A smart device was locked.

MDM setting name = MDM-setting-name

1111

Warning

Failed to lock a smart device.

cause = cause-of-error

MDM setting name = MDM-setting-name

MDM server host name = host-name

MDM server port number = port number

MDM server user ID = user-ID

proxy server IP address = IP-address

proxy server port number = port-number

proxy server user ID = user-ID

1112

Information

The password of a smart device was reset.

MDM setting name = MDM-setting-name

1113

Warning

Failed to reset the password of a smart device.

cause = cause-of-error

MDM setting name = MDM-setting-name

MDM server host name = host-name

MDM server port number = port number

MDM server user ID = user-ID

proxy server IP address = IP-address

proxy server port number = port-number

proxy server user ID = user-ID

1114

Information

A smart device was initialized.

MDM setting name = MDM-setting-name

1115

Warning

Failed to initialize a smart device.

cause = cause-of-error

MDM setting name = MDM-setting-name

MDM server host name = host-name

MDM server port number = port number

MDM server user ID = user-ID

proxy server IP address = IP-address

proxy server port number = port-number

proxy server user ID = user-ID

1116

Warning

Failed to delete a smart device.

A database access error might have occurred.

In the settings window, select [Discover Devices] and [Managed Devices]. Then, select the devices that you want to delete, and delete them.

(error code = internal-error-code)

1117

Information

Synchronization of device information with the MDM system (MDM-system-name) is complete.

MDM setting = MDM-setting-name

1118^#

Warning

Synchronization of device information with the MDM system (MDM-system-name) failed.

cause = cause

MDM setting = MDM-setting-name

MDM server host name = host-name

MDM server port number = port-number

user ID = user-ID

proxy server IP address = IP-address

proxy server port number = port-number

proxy server user ID = user-ID

For cause, the cause of the error is displayed depending on the situation.

1120

Warning

Event notification to JP1/IM failed.

Verify that JP1/Base is installed. The JP1/Base software is required for linkage with JP1/IM.

If JP1/Base is installed, verify that its settings are correct.

If the problem persists, collect troubleshooting information by using the appropriate command, and then contact customer support.

(error code = error-code)

1122

Warning

The size of the collected device information exceeds the maximum size that can be sent to the management server.

Device information of the maximum size that can be sent to the management server was sent to the management server. The device information that exceeded the maximum size could not be sent to the management server. When network access control is enabled, the network connection of a network adapter that meets the following conditions might be disconnected:

• No network adapter information (hardware information) was sent.

• The network adapter has an IP address that is not registered in the network control list.

If the above conditions are met, register the adapter in the network control list by setting [Network connections] to [Permit] for all relevant IP addresses. Do not enter MAC addresses.

1123

Warning

Failed to collect device information and organization information from the Active Directory server.

An error occurred during collection of device information and organization information from the Active Directory server.

Collect troubleshooting information by using the appropriate command, and then contact customer support.

(error code = error-code)

1127

Critical

The security status has been judged. The judgment result is violation level.

Security policy name=security-policy-name

Update program=violation-level-of-update-program

Antivirus software=violation-level-of-antivirus-software

Unauthorized software=violation-level-of-unauthorized-software

Mandatory software=violation-level-of-mandatory-software

Unauthorized Windows service=violation-level-of-unauthorized-Windows-service

Security settings=violation-level-of-security-settings

User-Defined Security Settings=violation-level-of-user-defined-security-settings

The following shows the violation levels:

• Critical

• Important

• Warning

• Safe

• Unknown

• Out of Target

The following shows the target items of the violation levels:

• Guest account settings

• Vulnerable password

• Password that never expires

• Days since the password was updated

• Automatic logon settings

• Power-on password settings

• Shared folder settings

• Restriction of anonymous connections

• Status of unnecessary services

• Windows Firewall settings

• Settings for Windows automatic updates

• Screensaver password protect

• Setting for waiting time until starting of Screensaver

• Administrative shared folder settings

• DCOM settings

• Remote desktop settings

1128

Warning

The security status has been judged. The judgment result is violation level.

Security policy name=security-policy-name

Update program=violation-level-of-update-program

Antivirus software=violation-level-of-antivirus-software

Unauthorized software=violation-level-of-unauthorized-software

Mandatory software=violation-level-of-mandatory-software

Unauthorized Windows service=violation-level-of-unauthorized-Windows-service

Security settings=violation-level-of-security-settings

User-Defined Security Settings=violation-level-of-user-defined-security-settings

The following shows the violation levels:

• Critical

• Important

• Warning

• Safe

• Unknown

• Out of Target

The following shows the target items of the violation levels:

• Guest account settings

• Vulnerable password

• Password that never expires

• Days since the password was updated

• Automatic logon settings

• Power-on password settings

• Shared folder settings

• Restriction of anonymous connections

• Status of unnecessary services

• Windows Firewall settings

• Settings for Windows automatic updates

• Screensaver password protect

• Setting for waiting time until starting of Screensaver

• Administrative shared folder settings

• DCOM settings

• Remote desktop settings

1129

Information

The security status has been judged. The judgment result is violation level.

Security policy name=security-policy-name

Update program=violation-level-of-update-program

Antivirus software=violation-level-of-antivirus-software

Unauthorized software=violation-level-of-unauthorized-software

Mandatory software=violation-level-of-mandatory-software

Unauthorized Windows service=violation-level-of-unauthorized-Windows-service

Security settings=violation-level-of-security-settings

User-Defined Security Settings=violation-level-of-user-defined-security-settings

The following shows the violation levels:

• Critical

• Important

• Warning

• Safe

• Unknown

• Out of Target

The following shows the target items of the violation levels:

• Guest account settings

• Vulnerable password

• Password that never expires

• Days since the password was updated

• Automatic logon settings

• Power-on password settings

• Shared folder settings

• Restriction of anonymous connections

• Status of unnecessary services

• Windows Firewall settings

• Settings for Windows automatic updates

• Screensaver password protect

• Setting for waiting time until starting of Screensaver

• Administrative shared folder settings

• DCOM settings

• Remote desktop settings

1130

Information

Processing to collect the revision history started.

1131

Information

Processing to collect the revision history is complete.

1132^#

Warning

A fatal error occurred during collection of the revision history.

Collect troubleshooting information (launch [Command] and execute getlogs command), and contact Support Service.

1133^#

Warning

Failed to output the file for saving the revision history.

cause-of-error

For cause-of-error, the cause of the error is displayed depending on the situation.

1134

Information

A request to allow connections to the network was sent to JP1/NETM/NM - Manager.

1135^#

Warning

A request to reject connections to the network was sent to JP1/NETM/NM - Manager.

1136^#

Warning

Failed to reject connections to the network.

cause-of-error

The following shows the content displayed for cause-of-error:

• JP1/NETM/NM - Manager is not installed. Make sure that JP1/NETM/NM - Manager is installed on the management server.

• The JP1/NETM/NM - Manager service has not been started. Make sure that the JP1/NETM/NM - Manager service is running on the management server.

• Processing stopped because an internal error occurred. If this error occurs repeatedly, contact customer support.

1137^#

Warning

Failed to allow connections to the network.

cause-of-error

The following shows the content displayed for cause-of-error.

• JP1/NETM/NM - Manager is not installed. Make sure that JP1/NETM/NM - Manager is installed on the management server.

• The JP1/NETM/NM - Manager service has not been started. Make sure that the JP1/NETM/NM - Manager service is running on the management server.

• Processing stopped because an internal error occurred. If this error occurs repeatedly, contact customer support.

1138

Warning

An error occurred during the processing to export operation logs periodically.

cause-of-error

The following is displayed for cause-of-error:

• An internal error occurred. If this error occurs repeatedly, contact the support service.

• An I/O error occurred in a data folder or local data folder. Check whether the data folder or the local folder is accessible and whether the disk space is sufficient.

• An error occurred while connecting to operation log backup folder (specified during Setup). Check whether the backup destination folder exists, and then re-establish the connection.

• Authentication to operation log backup folder (specified during Setup) has failed. Check the Username and Password (specified during Setup), and then re-establish the connection.

• An I/O error occurred while connecting to operation log backup folder (specified during Setup). Make sure that the operation log backup folder is accessible, and the hard disk space is sufficient.

• Backup files do not exist in operation log backup folder (specified during Setup). If the backup files have been moved to any other folder, then restore the files. Else you can remove the backup files and the improper catalog file, and then try operation log restoration.

• Check whether the operation log backup folder was specified during Setup.

• Connection to the operation log backup folder could not be established, because the anonymous access to shared folders is restricted on the management server. Create a user account in management server by using the Username and Password specified during Setup.

1139

Warning

An error occurred during automatic restoration of operation logs.

cause-of-error

The following is displayed for cause-of-error:

• An internal error has occurred. If this error occurs repeatedly, contact the support service.

• An I/O error occurred in a data folder or local data folder. Check whether the data folder or the local folder is accessible and whether the disk space is sufficient.

• An error occurred while connecting to operation log backup folder (specified during Setup). Check whether the backup destination folder exists, and then re-establish the connection.

• Authentication to operation log backup folder (specified during Setup) has failed. Check the Username and Password (specified during Setup), and then re-establish the connection.

• An I/O error occurred while connecting to operation log backup folder (specified during Setup). Make sure that the operation log backup folder is accessible, and the hard disk space is sufficient.

• Backup files do not exist in operation log backup folder (specified during Setup). If the backup files have been moved to any other folder, then restore the files. Else you can remove the backup files and the improper catalog file, and then try operation log restoration.

• Check whether the operation log backup folder was specified during Setup.

• Connection to the operation log backup folder could not be established, because the anonymous access to shared folders is restricted on the management server. Create a user account in management server by using the Username and Password specified during Setup.

1140

Warning

An error occurred during the processing to update the date information of operation logs.

cause-of-error

The following is displayed for cause-of-error:

• An internal error has occurred. If this error occurs repeatedly, contact the support service.

• An I/O error occurred in a data folder or local data folder. Check whether the data folder or the local folder is accessible and whether the disk space is sufficient.

• An error occurred while connecting to operation log backup folder (specified during Setup). Check whether the backup destination folder exists, and then re-establish the connection.

• Authentication to operation log backup folder (specified during Setup) has failed. Check the Username and Password (specified during Setup), and then re-establish the connection.

• An I/O error occurred while connecting to operation log backup folder (specified during Setup). Make sure that the operation log backup folder is accessible, and the hard disk space is sufficient.

• Backup files do not exist in operation log backup folder (specified during Setup). If the backup files have been moved to any other folder, then restore the files. Else you can remove the backup files and the improper catalog file, and then try operation log restoration.

• Check whether the operation log backup folder was specified during Setup.

• Connection to the operation log backup folder could not be established, because the anonymous access to shared folders is restricted on the management server. Create a user account in management server by using the Username and Password specified during Setup.

1141

Warning

Errors occurred during the processing to delete the operation logs that exceeded the storage period from the operation log database, and the processing to re-create the index information of the operation log database.

Cause of error=cause-of-error

The following is displayed for cause-of-error:

• A temporary error occurred while data was being processed. If this error occurs repeatedly, contact the support service.

• An I/O error occurred in a data folder or local data folder. Check whether the data folder or the local folder is accessible and whether the disk space is sufficient. If the disk does not have enough free space, increase the free disk space, or specify (during setup) a folder on a disk that has enough free space, and then restart the management server.

• An error occurred while connecting to operation log backup folder (specified during Setup). Check whether the backup destination folder exists, and then reestablish the connection.

• Authentication to operation log backup folder (specified during Setup) has failed. Check the Username and Password (specified during Setup), and then reestablish the connection.

• An I/O error occurred while connecting to operation log backup folder (specified during Setup). Check whether the operation log backup folder is accessible, and the hard disk space is sufficient.

• Backup files do not exist in operation log backup folder (specified during Setup). If the backup files has been moved to any other folder, then restore the files. Else you can remove the backup files and the improper catalog file, and then try operation log restoration.

• Check whether the operation log backup folder was specified during Setup.

• Connection to the operation log backup folder could not be established, because the anonymous access to shared folders is restricted on the management server. Create a user account in management server by using the Username and Password specified during Setup.

• The operation log file cannot be imported to the database because the operation log files displayed in the detailed information are corrupt. Delete the operation log files displayed in the detailed information.

• An error occurred in the operation log database. The free disk space might have become insufficient when the database was being expanded. In the settings window, reconfigure the server, and then restore the database by using the database manager.

• The total number of dates of automatically-acquired operation logs and dates of manually-acquired operation logs exceeded the maximum value that can be specified for the number of dates to be stored in the operation log database. In the Operations Log List in the security window, delete any unnecessary operation logs that were manually acquired.

1142

Information

The deletion of the operation logs that exceeded the storage period from the operation log database, and the recreation of the index information of the operation log database started.

1143

Information

The deletion of the operation logs that exceeded the storage period from the operation log database, and the recreation of the index information of the operation log database finished.

1144

Warning

Failed to register the USB device.

The serial number is the same as that of a registered USB device. To ensure unique serial numbers, change the serial number of the USB device to be registered to the device instance ID, and then register the USB device again. To change the serial number to the device instance ID, in the Advanced dialog box that is displayed from the Register USB Device dialog box, enter the device instance ID in Registration condition for device instance ID.

Serial number = serial-number

Device name = device-name

Device instance ID = device-instance-ID