7.10  Using the chat function

Organization of this section

• 7.10.1  Setting the operating environment for the chat server

• 7.10.2  Setting the operating environment for the Chat window

• 7.10.3  Starting the chat server

• 7.10.4 Chat server functional differences due to the starting method used by the agent

• 7.10.5  Starting a chat session

• 7.10.6  Sending chat messages

• 7.10.7  Ending a chat session

• 7.10.8  Saving chat information

• 7.10.9  Printing chat information

• 7.10.10  Starting remote control from the Chat window

• 7.10.11 Using the Chat Server icon

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