A.1 Port number list

This section describes the port numbers used by JP1/IT Desktop Management 2.

JP1/IT Desktop Management 2 - Manager port number list

Management server

Port number for management server	Connection direction	Connected to [port number]	Protocol	Use
31080		Administrator's computer [ephemeral]	TCP	Used for communication from an administrator's computer to a management server when the operation window is referenced or used. This port number is also used for communication from Remote Installation Manager or Packager installed on the administrator's computer to a management server.
31000		Agent or relay system [ephemeral]	TCP	Used for communication from an agent or relay system to a management server
Ephemeral		agent or relay system [31001]	TCP	Used for communication from a management server to an agent or relay system during distribution using Remote Installation Manager
31006 to 31009, 31011, 31012	None	None	TCP	Used for JP1/IT Desktop Management 2 internal processing
31010		Remote Installation Manager [ephemeral] Asset Console (jamTakeITDM2Info.exe) [ephemeral]	TCP	Used for communication from Remote Installation Manager or Asset Console to a management server, or internal processing
Ephemeral		Agent or relay system [31014]	TCP	Used for communication from a management server to an agent or relay system to distribute jobs by multicasting
31015		Agent or relay system [ephemeral]	TCP	Used for communication from an agent or relay system to a management server for requesting retransmission during multicast distribution
31021		Remote Installation Manager [ephemeral] Agent [ephemeral] Relay system [ephemeral] Packager [ephemeral]	TCP	Used for communication from Remote Installation Manager, agent, relay system, and Packager to a management server during distribution using Remote Installation Manager
Ephemeral		Agent [16992]	TCP	Used for controlling the power source of a computer that uses AMT

Each port number is set as a default when the product is provided. If the port numbers shown in the table are already used in the system environment you are using, in the setup, change them to port numbers that are not used.

If a management server controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Note that if you install JP1/IT Desktop Management 2 - Manager in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).

Administrator's computer (Remote Installation Manager )

Port number for administrator's computer	Connection direction	Connected to [port number]	Protocol	Use
Ephemeral		Management server [31010 and 31021]	TCP	Used for communication from Remote Installation Manager to a management server during distribution using Remote Installation Manager
Ephemeral^#		Management server [ephemeral^#]	TCP	Used for Remote Installation Manager internal processing

#: The following describes how to fix the port numbers used for connecting the database to the agent.

To fix the port number of the management server (connection destination):

Execute the stopservice command to stop the services on the management server.
Use a text editor to open the pdsys file stored in JP1/IT Desktop Management 2 - Manager-installation-folder\mgr\db\CONF.
Add set pd_service_port = port-number. For port-number, specify the port number you want to use.

Example: To specify 10000 as the port number, enter as follows:
```
set pd_service_port = 10000
```
Execute the startservice command to restart the services on the management server.

To fix the port numbers of Remote Installation Manager (connection destination):

For receiving ports, the OS automatically assigns port numbers by default. Ten or more receiving ports are used.

Stop Remote Installation Manager and other applications for JP1/IT Desktop Management 2.
Use a text editor to open the HiRDB.ini file stored in Remote-Install-Manager-installation-folder\mgr\dbclt.

If Remote Install Manager and the management server are installed in the same computer, HiRDB.ini is stored in JP1/IT Desktop Management 2-Manager-installation-folder\mgr\db\CONF\emb.
For PDCLTRCVPORT=, specify the range of port numbers you want to use in the port-number-port-number format. Note that the range of port numbers is not set if you do not specify anything or specify 0 after PDCLTRCVPORT=, By default, the range of port numbers is not set.

Example: To specify 10000-10500 as the range of port numbers, enter as follows:
```
PDCLTRCVPORT=10000-10500
```
Start Remote Installation Manager and other applications for JP1/IT Desktop Management 2.

If the administrator's server controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Note that if you install Remote Install Manager in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).

Port number list for a relay system

Port number for relay system	Connected to [port number]	Protocol	Use
31001	Management server [ephemeral]	TCP	Used for communication from a management server to a relay system during distribution using Remote Installation Manager
31002	Agent [ephemeral]	TCP	Used for communication from an agent to a relay system during distribution using Remote Installation Manager
31014	Management server [ephemeral]	TCP	Used for communication from a management server to a relay system to distribute jobs by multicasting
31015	Agent [ephemeral]	TCP	Used for communication from an agent to a relay system for requesting retransmission during multicast distribution
Ephemeral	Management server [31021]	TCP	Used for communication from a relay system to a management server during distribution using Remote Installation Manager
Ephemeral	Agent [16992]	TCP	Used for controlling the power source of a computer that uses AMT

Port number list for a controller and remote control agent

Controller or remote control agent [port number]	Connected server [port number]	Protocol	Use
Remote control agent [31016]	Controller [ephemeral]	TCP	Used for window operation from a controller to a remote control agent
Remote control agent [31017]	Controller [ephemeral]	TCP	Used for transferring files from a controller to a remote control agent
Remote control agent or controller [31018] (when used as a chat server)	Remote control agent or controller [ephemeral]	TCP	Used for chat
Remote control agent [ephemeral]	Controller [31019]	TCP	Used for requesting a remote connection from a remote control agent to a controller
Remote control agent [ephemeral]	Controller [31020]	TCP	Used for callback file transfer from a remote control agent to a controller

If a computer with a controller installed or a computer that is remotely controlled controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Note that if a controller and remote control agent are installed in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).

Each port number is set as a default when the product is provided. If the port numbers shown in the table are already used in the system environment you are using, follow the steps below to change them to port numbers that are not used.

Port number for a controller

Specify port numbers in the Options dialog box of the controller.
Port number for a remote controller agent

Specify port numbers in the Remote control settings view used for agent configuration.
Port number for the chat functionality

In the Chat window, select Options, and in the displayed dialog box, in the Connect tab, specify the port numbers.

JP1/IT Desktop Management 2 - Agent port number list

Agent port number	Connected server [port number]	Protocol	Use
31001	Management server [ephemeral]	TCP	Used for communication from a management server to the agent
16992	Management server [ephemeral]	TCP	Used for controlling the power source of a computer that uses AMT
Ephemeral	Relay system [31002]	TCP	Used for communication from an agent to a relay system during distribution using Remote Installation Manager
31014	Management server or relay system [ephemeral]	TCP	Used for communication from a management server or relay system to an agent to distribute jobs by multicasting
Ephemeral	Management server or relay system [31015]	TCP	Used for communication from an agent to a management server or relay system for requesting retransmission during multicast distribution
Ephemeral	Management server [31021]	TCP	Used for communication from an agent to a management server system during distribution using Remote Installation Manager

Each port number is set as a default when the product is provided. If the port numbers shown in the table are already used in the system environment you are using, when setting up a management server, change them to port numbers that are not used.

If a computer with an agent installed controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Note that if an agent is installed in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).

If networks between JP1/IT Desktop Management 2 - Manager and JP1/IT Desktop Management 2 - Agent control ports by using Windows Firewall, specify firewall settings to enable the ports in the above table.

Port numbers for agentless devices

For agentless devices, the port numbers for Windows administrative shares or SNMP are used depending on the authentication status of the devices.

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