5.3 Procedure for performing an overwrite installation of a relay system from supplied media

To perform an overwrite installation of a relay system, the version you are installing cannot be earlier than the currently installed version.

Important note: When installing the software on a Windows computer that uses User Account Control (UAC), a dialog box might appear prompting you to elevate your permission level. In this case, give your permission to continue.

Important note: Do not shut down the operating system during installation. If you shut down the operating system while installation is in progress, the program might not operate correctly even if you install it again.

Important note: If you need to install a relay system on a computer that was being used as a JP1/IT Desktop Management site server (a computer with JP1/IT Desktop Management - Remote Site Server installed), uninstall JP1/IT Desktop Management - Remote Site Server from the computer before installing the relay system.

To perform an overwrite installation of a relay system:

Place the supplied media in the CD/DVD drive.
In the Hitachi Integrated Installer dialog box, select JP1/IT Desktop Management 2 - Agent, and then click the Install button.
In the dialog box indicating that installation will start, click the Next button.
In the Components to be installed dialog box, select the component and subcomponents you want to install, and the installation method you want to use. Then, click the Next button.

By default, the components selected during the initial installation are set.
In the dialog box indicating that the preparation for the installation is complete, click the Install button.

The installation process begins.
When the installation process has finished, click the Complete button.

Overwrite installation of the relay system is complete. Restart the computer if requested to do so.