A.4 Lists of parameters
This section describes the parameters used for installation and setup, and the parameters of the Settings module.
- Organization of this subsection
(1) Parameters used for installation
JP1/IT Desktop Management 2 - Manager installation
The following tables list and describe the parameters used for installing JP1/IT Desktop Management 2 - Manager.
- Installation type
-
Item
Description
Specifiable values
Default
Installation Type
Select the installation method.
-
Quick installation
-
Custom installation
Quick installation
-
- User registration (for custom installation)
-
Item
Description
Specifiable values
Default
User Name
Specify the name of the user who uses the product.
No limit
User name that was set during OS installation
Company Name
Specify the name of the company that uses the product.
No limit
Company name that was set during OS installation
- Installation folder (for quick installation)
-
Item
Description
Specifiable values
Default
JP1/IT Desktop Management 2 - Manager Installation Folder
Specify the installation folder.
A path consisting of 40 or fewer characters#1
C:\Program Files\Hitachi\jp1itdmm\
Note, however, that if the OS is a 64-bit version of Windows, the default folder is the folder specified for the %ProgramFiles(x86)% environment variable (if the OS is installed on the C drive, C:\Program Files (x86)\Hitachi\jp1itdmm\).
Database folder
Specify the folder in which the database is created.
A path consisting of 100 or fewer characters#2
All-User-profile-application-data-folder\Hitachi\jp1itdmm\
#1: Available characters are single-byte alphanumeric characters, single-byte spaces, periods (.), parentheses, underscores (_), and backslashes (\).
#2: Available characters are single-byte alphanumeric characters, single-byte spaces, hash marks (#), periods (.), parentheses, at marks (@), and backslashes (\).
- Setting up the database (for quick installation)
-
Item
Description
Specifiable values
Default
User ID
Specify the ID of the user who uses the database.
A character string of 8 or fewer characters#
itdm2m
Password
Specify the password for the user ID.
A character string of 28 or fewer characters#
(Blank)
Confirm password
Re-enter the specified password for confirmation.
#: Available characters are single-byte alphanumeric characters beginning with an alphabet.
- Installation folder (for custom installation)
-
Item
Description
Specifiable values
Default
JP1/IT Desktop Management 2 - Manager Installation Folder
Specify the installation folder.
A path consisting of 40 or fewer characters#
C:\Program Files\Hitachi\jp1itdmm\
Note, however, that if the OS is a 64-bit version of Windows, the default folder is the folder specified for the %ProgramFiles(x86)% environment variable (if the OS is installed on the C drive, C:\Program Files (x86)\Hitachi\jp1itdmm\).
#1: Available characters are single-byte alphanumeric characters, single-byte spaces, periods (.), parentheses, underscores (_), and backslashes (\).
- Custom installation (for custom installation)
-
Item
Description
Specifiable values
Default
Component to Install
Select the component to be installed and the installation method#1.
-
Manager#2
A component that provides main functions of JP1/IT Desktop Management 2, such as function management and security status management
-
Remote Install Manager#3
A component that provides GUI functionality for distribution management that uses the remote installation manager
This component can be installed on a computer that is different from the Manager's computer. In such a case, install Remote Install Manager whose version is the same as Manager.
All components
#1: To install the component, click the icon on the left of the component name, and then select from the pull-down list. If you select This feature will not be available. in the pull-down list of the component name, the icon will change to the x icon.
#2: When you install Manager, you also need to install Remote Install Manager. If you have selected This feature will not be available. in the pull-down list of Remote Install Manager, you cannot install Manager.
#3: To install Remote Install Manager on a computer that is different from the Manager's computer, select This feature will not be available. in the pull-down list of Manager.
-
- Installation completed
-
Item
Description
Specifiable values
Default
Setup#1
Select whether to start setup after installation.
- Selected
-
Setup is started.
- Not selected
-
Setup is not started.
Selected.
Automatic update of components#2
Specify whether to automatically distribute components (such as agents and network monitor agents) registered on the management server to computers if the components are updated.
- Selected
-
Components are updated automatically.
- Not selected
-
Components are not updated automatically.
Selected.
Register components as a distribution package#2
Specify whether to create component packages, which allow you to install updated components by using the distribution function.
- Selected
-
Packages are created.
- Not selected
-
Packages are not created.
Not selected.
#1: Displayed if custom installation of Manager is performed.
#2: Displayed if setup is unnecessary when an overwrite installation is performed. In a cluster system, this item is displayed on the primary server.
JP1/IT Desktop Management 2 - Agent installation
The following tables list and describe the parameters used for installing JP1/IT Desktop Management 2 - Agent from the provided media.
- Installation type
-
Item
Description
Specifiable values
Default
Installation Type
Select the installation method.
-
Quick installation
-
Custom installation
Quick installation
-
- Installation folder (for custom installation)
-
Item
Description
Specifiable values
Default
JP1/IT Desktop Management 2 - Agent Installation Folder
Specify the installation folder.
A path consisting of 104 or fewer characters#
C:\Program Files\Hitachi\jp1itdma\
Note, however, that if the OS is a 64-bit version of Windows, the default folder is the folder specified for the %ProgramFiles(x86)% environment variable (if the OS is installed on the C drive, C:\Program Files (x86)\Hitachi\jp1itdmm\).
#: Available characters are single-byte alphanumeric characters, single-byte spaces, periods (.), parentheses, colons (:), underscores (_), and backslashes (\).
- Types of components to be installed (for custom installation)
-
Item
Description
Specifiable values
Default
Types of components to be installed
Specify the types of components to be installed.
-
Agent
-
Relay system
Agent
-
- Components to be installed (for custom installation)
-
Item
Description
Specifiable values
Default
Components to be installed
Select the component and its sub components to be installed, and the installation method#1.
-
Agent or relay system#2 (the type specified in the Types of components to be installed dialog box)
-
Packager
-
Automatic Installation Tool
Agent or relay system (the type specified in the Types of components to be installed dialog box)
#1: Select the installation method from the pull-down list that is displayed by clicking the icon on the left of the component name. If you select This feature will not be available. in the pull-down list, the icon will change to the x icon.
#2: The remote control agent is a subcomponent of an agent or relay system.
-
(2) Setup parameters
The following tables list and describe the parameters for setting up a management server and agent.
Setup of a management server
- Setup selection
-
Item
Description
Specifiable values
Default
Setup type
Select the setup type.
-
Reconfiguration
-
Database upgrade
-
Server reconfiguration
- If the database does not need to be upgraded:
-
Reconfiguration
- If the database needs to be upgraded:
-
Database upgrade
-
- Database settings (for setting change)
-
Item
Description
Specifiable values
Default
Change the password for accessing the database
Specify whether to change the password for accessing the database.
- Selected
-
The password is changed.
- Not selected
-
The password is not changed.
Selected
Current password
Specify the current password for the user ID.
A character string of 28 or fewer characters#
(Blank)
New password
Specify the new password for the user ID.
Confirm new password
Re-enter the specified new password for confirmation.
#: Available characters are single-byte alphanumeric characters. The first character must be an alphabetic character.
- Cluster environment
-
Item
Description
Specifiable values
Default
Use JP1/IT Desktop Management 2 - Manager in a cluster configuration
Specify whether to use the management server in a cluster configuration.
- Selected
-
Used in a cluster environment
- Not selected
-
Not used in a cluster environment
Not selected
Type
Select the type.
-
Primary system
-
Standby system
Primary system
Logical host name
Specify a domain name.
A character string of 255 or fewer single-byte characters
(Blank)
Logical IP address
Specify an IP address.
An IPv4 IP address
(Blank)
Configuration file to be imported
Specify a configuration file to be imported.
A setup file name consisting of 255 or fewer characters (*.conf)
(Blank)
- Database settings (for initial setting)
-
- Password setting
-
Item
Description
Specifiable values
Default
User ID
Specify the user ID for accessing the database.
A character string of 8 or fewer characters#
itdm2m
Password
Specify the password for the user ID.
A character string of 28 or fewer characters#
(Blank)
Confirm password
Re-enter the specified password for confirmation.
#: Available characters are single-byte alphanumeric characters. The first character must be an alphabetic character.
- Address and cache settings
-
Item
Description
Specifiable values
Default
IP address for accessing the database
Specify the IP address of the management server for accessing the database.
An IPv4 IP address
An IP address acquired by a Windows function#1
Cache size when accessing the database#2
Select the cache size used when accessing the database.
-
1 GB
-
16 GB
16 GB
#1: The first acquired IP address if multiple IP addresses are set for the management server (for example, when multiple network cards are used).
#2: Displayed only when the 64-bit version of OS is used on the computer on which JP1/IT Desktop Management 2 - Manager has been installed.
-
- Folder settings
-
Item
Description
Specifiable values
Default
Database folder#1
Specify the folder in which database information is stored. For a cluster configuration, specify a folder on a shared disk.
A path consisting of 120 or fewer characters#2
All-User-profile-application-data-folder\Hitachi\jp1itdmm\Database\db\
Data folder#1
Specify the folder in which data used by the management server is stored. For a cluster configuration, specify a folder on the shared disk.
A path consisting of 120 or fewer characters#2
All-User-profile-application-data-folder\Hitachi\jp1itdmm\Database\data\
Local data folder#1
Specify a folder for the data area on a local disk. Note that a path to a shared disk cannot be specified.
A path consisting of 120 or fewer characters#2
All-User-profile-application-data-folder\Hitachi\jp1itdmm\LocalData\
Database extraction folder#1
Specify the folder in which a database is temporarily saved.
A path consisting of 120 or fewer characters#2
All-User-profile-application-data-folder\Hitachi\jp1itdmm\Database\dbtemp\
#1: The database folder, data folder, local data folder, and database extraction folder cannot be the same and cannot have a parent-child relationship with each other.
#2: Available characters are single-byte alphanumeric characters, single-byte spaces, hash marks (#), periods (.), parentheses, at marks (@), and backslashes (\).
- Database upgrade settings
-
Item
Description
Specifiable values
Default
Type
Select the type.
-
Primary system
-
Standby system
Primary system
Configuration file to be imported
Specify the setup file copied from the primary node.
A setup file name consisting of 255 or fewer characters (*.conf)#2
(Blank)
Database folder#1
Specify the folder in which database information is stored. For a cluster configuration, specify a folder on the shared disk.
A path consisting of 120 or fewer characters#2
All-User-profile-application-data-folder\Hitachi\jp1itdmm\Database\db\
Database extraction folder#1
Specify the folder in which a database is temporarily saved.
A path consisting of 120 or fewer characters#2
All-User-profile-application-data-folder\Hitachi\jp1itdmm\Database\dbtemp\
#1: The database folder, data folder, local data folder, and database extraction folder cannot be the same and cannot have a parent-child relationship with each other.
#2: Available characters are single-byte alphanumeric characters, single-byte spaces, hash marks (#), periods (.), parentheses, at marks (@), and backslashes (\).
-
- Operation log settings
-
Item
Description
Specifiable values
Default
Use Operation log
Specify whether to acquire operation logs from computers with agents installed.
- Selected
-
Operation logs are acquired.
- Not selected
-
Operation logs are not acquired.
- For quick installation:
-
Not selected
- For custom installation:
-
Not selected
Store the operation logs
Specify whether to store the operation logs.
- Selected
-
Operation logs are stored.
- Not selected
-
Operation logs are registered in the database, but not stored.
- For quick installation:
-
Not selected
- For custom installation:
-
Selected
Operation log backup folder#1
Specify the folder in which the operation logs are stored.
A path consisting of 120 or fewer characters#2
(Blank)
Username#3
Specify the user name used for accessing the operation log backup folder.
A character string of 158 or fewer single-byte characters
(Blank)
Password
Specify the password for the user name.
A character string of 30 or fewer single-byte characters
(Blank)
Number of managed nodes
Specify the number of devices to be managed.
50 to 30000
- For quick installation:
-
50
- For custom installation:
-
200
Maximum number of days for which the operation logs are to be stored in the database
Specify the maximum number of days for which the operation logs are to be stored in the database. For example, specify100 for this item, if operation logs for 100 days are to be stored in the database.#4
30 to 500
60
Operation log database folder#5
Specify the database folder in which operation logs are stored.
A path consisting of 120 or fewer characters#6
All-User-profile-application-data-folder\Hitachi\jp1itdmm\Database\oplogdb
Capacity to be added to the cache#7
Specify the capacity, to be added to the database cache, for improving retrieval performance of operation logs.
0 to 16
0
#1: You can also specify a folder on a network drive. To specify a network drive, use UNC format.
#2: Available characters are single-byte alphanumeric characters, single-byte spaces, hash marks (#), periods (.), parentheses, at marks (@), backslashes (\), and hyphens (-).
#3: To specify a domain user, use domain-name\user-name format.
#4: The specified number of days cannot be decreased once it is specified.
#5: If the number of managed computers is in the range from 10,000 to 30,000, Hitachi recommends that you use a physical disk dedicated to the operation log database.
#6 : Available characters are single-byte alphanumeric characters, single-byte spaces, hash marks (#), periods (.), parentheses, at marks (@), and backslashes (\).
#7: Displayed only when the 64-bit version of OS is used on a computer on which JP1/IT Desktop Management 2 - Manager has been installed. For the 32-bit version of OS, 0 is set.
- Revision history archive output settings
-
Item
Description
Specifiable values
Default
Regularly output and save the revision history archive
Specify whether to regularly output the revision history for archival purposes.
- Selected
-
A revision history archive is regularly output.
- Not selected
-
A revision history archive is not regularly output.
Not selected
Output folder for the revision history#1
Specify the folder in which the output revision history archive is stored.
A path consisting of 120 or fewer characters#2
(Blank)
User name#3
Specify the user name used for accessing the output folder.
A character string of 158 or fewer single-byte characters
(Blank)
Password
Specify the password for the user name.
A character string of 30 or fewer single-byte characters
(Blank)
#1: A folder on the network drive can also be specified. Use the UNC format to specify the network drive.
#2: Available characters are single-byte alphanumeric characters, single byte spaces, hash marks (#), periods (.), parentheses (()), at marks (@), backslashes (\), and hyphens (-).
#3: Use the domain-name\user-name format to specify a domain user.
- Port number settings
-
Item
Description
Specifiable values
Default
Port number for accepting connections from the administrator's computer
Specify the port number used to connect to the management server from the administrator's computer by using an operation window.
2 to 49151
31080
Port number for accepting connections from agents
Specify the port number used to connect to the management server from agents.
5001 to 49151
31000
Port number for agent startup requests
Specify the port number used to connect to agents from the management server.
5001 to 49151
31001
Port numbers used by the server
Specify the start value of the 11 consecutive port numbers used for management server internal processing.
5001 to 49141
31002
Port number used for remote control
Specify the start value of the five consecutive port numbers used by the remote control function.
5001 to 49147
31016
- Settings for address resolution
-
Item
Description
Specifiable values
Default
Specify the type of information that determines the connection-target computer for inter-host communication.
-
Host name
-
IP address
Host name
Address resolution method#1
Specify the addresses resolution method upon job creation or execution.
-
Use the Windows network
IP addresses are acquired from the Windows network upon job creation or execution.#2
-
Use device information and system configuration information
IP addresses are acquired only from the system configuration information of JP1/IT Desktop Management 2 upon job creation or execution.#3
Use the Windows network
When the address of the job destination cannot be resolved#1
Specify whether to treat a job for which address resolution for the destination failed during job execution as an error.
-
Treat as an error.
-
Do not treat as an error.
Do not treat as an error.
#1: Specify this item when Host name is selected as the type of information that determines the communication-target computer (which is called the ID key for operation).
#2: The hosts file or name server is used for address resolution. If address resolution fails, IP addresses are acquired from the system configuration information of JP1/IT Desktop Management 2.
#3: The IP addresses in the system configuration information of JP1/IT Desktop Management 2 must be always maintained in the correct state. In an environment in which jobs are created and executed while the name server is stopped (for example, during the night), even if you select Use the Windows network, address resolution might fail and jobs might not be created. However, if you select Use device information and system configuration information, you do not have to wait until address resolution fails.
-
- Other settings
-
Item
Description
Specifiable values
Default
Currency unit setting
Specify the unit of money displayed in an operation window.
A character string of 10 or fewer single-byte characters
Currency unit set in the system
Control the network bandwidth on the management server
Specify whether to set the maximum transfer rate for sending packages from the management server to agents by using the ITDM-compatible distribution function.
- Selected
-
The maximum transfer rate from the management server is set.
- Not selected
-
The maximum transfer rate from the management server is not set.
Not selected
Maximum transfer rate
Specify the maximum transfer rate for sending packages.
2 to 1024
2
Number of consecutive login failures before the account is locked
Specify the number of consecutive login failures that are allowed before the account is locked.
0 to 10
0
Number of days until the password expires
Specify the expiration date of the password for the login user.
0 to 999
180
Suppress operations on asset information from the operation window
Specify whether to suppress operations on asset information from the operation window, for asset management from Asset Console.
- Selected
-
Operations on asset information from the operation window are suppressed.
- Not selected
-
Operations on asset information from the operation window are not suppressed.
Not selected
- End of setup
-
Item
Description
Specifiable values
Default
Register components#1
Specify whether to register components such as agents and network monitor agents on the management server.
- Selected
-
The programs are registered.
- Not selected
-
The programs are not registered.
Selected
Automatic update of components#2
Specify whether to automatically distribute components, such as agents and network monitor agents, registered on the management server to computers if the components are updated.
- Selected
-
Components are updated automatically.
- Not selected
-
Components are not updated automatically.
Selected
Register components as distribution packages#2
Specify whether to create component packages, which allow you to install updated components by using the distribution function.
- Selected
-
Packages are created.
- Not selected
-
Packages are not created.
Not selected
#1: Displayed when the first startup is started manually.
#2: Displayed when startup is started as an extension process of installation.
Setup for distribution by using Remote Installation Manager
- Communication
-
Item
Description
Specifiable values
Default
JP1/IT Desktop Management 2 - Manager (management server)
Specify the port number, of the management server, that is used for distribution using Remote Installation Manager.
0 to 65535
31021
JP1/IT Desktop Management 2 - Agent (Relay System)
Specify the port number, of the relay system, that is used for distribution using Remote Installation Manager.
0 to 65535
31002
Perform interval transmissions
Specify whether a file is divided by the specified unit and transmitted at the specified interval when a file transmission to agents and relay systems occurs.
- Selected
-
Interval transmissions are performed.
- Not selected
-
Interval transmissions are not performed.
Not selected
Number of continuous transmission buffers#
Specify the number of buffers that are used for one file transmission.
0 to 4294967295
0
Transfer interval#
Specify the interval between transmissions (transmission suspension period) when interval transmissions are performed.
0 to 4294967295
1000
#: If 0 is specified, interval transmissions are not performed.
- Server customization options
-
Item
Description
Specifiable values
Default
Number of JP1/IT Desktop Management 2 - Agent instances that can connect to the management server concurrently
Specify the maximum number of the following systems that can connect to the management server concurrently:
-
Agents
-
Relay systems
-
Remote Installation Managers
-
Packagers
4 to 100
30
Number of JP1/IT Desktop Management 2 - Agent instances that can execute jobs concurrently#1
Specify the maximum number of the following systems that can execute jobs concurrently:
-
Agents
-
Relay systems
-
Remote Installation Managers
-
Packagers
0 to 100
20
Specify when jobs will be deleted#2
Specify whether to delete jobs immediately after the job definitions and execution statuses are deleted.
If jobs are not deleted immediately, specify the time the jobs are to be deleted.
- Selected
-
Jobs are not deleted immediately. If this option is selected, also specify the time the jobs are to be deleted.
00:00 to 23:59
- Not selected
-
Jobs are deleted immediately.
Not selected
Monitor the startup of JP1/IT Desktop Management 2 - Agent
Specify whether to change the job execution status to startup failure and report it to the managing server if a job is not executed because an agent or relay system is not running.
- Selected
-
Whether the agents and relay systems are running is monitored and reported to the managing server.
- Not selected
-
Whether the agents and relay systems are running is not monitored.
Selected
Break down the reason for a starting failure
Specify whether to break down the reason for a starting failure and report it to the managing server when the startup of an agent or relay system fails.
- Selected
-
The reason for a starting failure is broken down and reported to the managing server.
- Not selected
-
The reason for a starting failure is not broken down.
Not selected
Monitor file transfer errors of JP1/IT Desktop Management 2 - Agent
Specify whether to change the job execution status to communication error and report it to the managing server when a job of one of the following job types falls into a communication error during file transfer with an agent or relay system:
-
Install package
-
Send package, allow client to choose
-
Transfer package to relay system
-
Acquire collected files from relay system
-
Get system information from client
-
Hold report
-
Hold-report release
- Selected
-
File transfer errors are monitored and reported to the managing server.
- Not selected
-
File transfer errors are not monitored.
Selected
#1: If 0 is specified for this item, startup messages are not sent to the target system. In other words, if 0 is set, job execution from Remote Installation Manager and startup of agents using agent control are no longer available.
#2: In general, because many agents are managed in distribution management, deleting job definitions and execution status requires long time for deleting the database. This might cause problems in operations, or place a load on main business operations. You can avoid this problem by delaying deletion of jobs and deleting such jobs at the same time when it is convenient.
-
- Multicast distribution
-
Item
Description
Specifiable values
Default
Multicast distribution
Specify the port number that is used for multicast distribution of jobs.
0 to 65535
31045
Multicast distribution (when retransmission is required)#1
Specify the port number that is used for a request for resending of jobs by multicast distribution.
0 to 65535
31015
Allow jobs to be sent by multicast distribution#2
Specify this item to send jobs for which multicast distribution is specified, to agents and relay systems by multicast distribution.
- Selected
-
Jobs are to be sent by multicast distribution.
- Not selected
-
Jobs are not to be sent by multicast distribution.
Not selected
Multicast address
Specify the multicast address assigned to the distribution-destination multicast group#3.
224.0.1.0 to 239.255.255.255
238.255.0.1
Size of one packet
Specify the size of a packet used when a job is distributed.
1 to 60
40#4
#1: Because multicast distribution uses the UDP protocol, resending of packets occurs during distribution. Therefore, you must set the port number used for a request for resending.
#2: If you use a router that does not support IP multicast, do not select this option. If you do so, the distribution method is switched to unicast distribution, and it takes time until job distribution finishes.
#3: A multicast group must contain the agents that connect to the management server and the relay systems. If the multicast address for the distribution-destination agents and the relevant relay systems is different from the multicast address specified here, jobs are sent by unicast distribution to the agents and relay systems.
#4: The value of 40 KB is efficient enough for 100BASE communication lines. If the communication line is 10BASE, specify 4 KB. Note that, if the packet size is too large, multicast distribution might fail and change to unicast distribution from the middle of distribution.
- Log options
-
Item
Description
Specifiable values
Default
Record the results of jobs#1
Specify whether to record the execution results of jobs for which no IDs are specified in Remote Installation Manager.
- Selected
-
The execution results of jobs for which no IDs are specified are recorded in Remote Installation Manager.
- Not selected
-
The execution results of jobs for which no IDs are specified are not recorded in Remote Installation Manager.
Selected
Record result if the job is
Specify the execution status of the jobs to be recorded.
- Error
-
Only the jobs whose execution status is Error are recorded in Remote Installation Manager.
- Error, Completed
-
The jobs whose execution status is Error or Completed are recorded in Remote Installation Manager.
Error, Completed
Record the results of ID group jobs#2
Specify whether to record the execution results of jobs (for each client) for which IDs are specified.
- Selected
-
The execution results of jobs (for each client) for which IDs are specified are recorded.
- Not selected
-
The execution results of jobs (for each client) for which IDs are specified are not recorded.
Selected
Record result if the ID group job is
Specify the execution status of the jobs to be recorded.
- Error, Finished
-
Jobs whose execution status is Error or Finished are recorded in Remote Installation Manager.
- Error, Finished, Completed
-
Jobs whose execution status is Error, Finished, or Completed are recorded in Remote Installation Manager.
Error, Finished, Completed
Note: You can reduce the required disk capacity by recording necessary execution results only. If the large amount of execution results of finished jobs remain, Remote Installation Manager might be slower. Therefore, Hitachi recommends that you record only the jobs whose execution status needs to be checked.
#1: The execution status of the following jobs cannot be automatically deleted even after the jobs finish:
-
Send package, allow client to choose jobs
-
Get system information from client jobs for which the execution date on agents has been specified
-
Get software information from client jobs for which the execution date on agents has been specified
#2: For the execution results of an agent that belongs to the IDs managed by the relay system, this setting is enabled for all job types. For the execution results of an agent that belongs to the IDs managed by the managing server, this setting is disabled for the following jobs, and all execution statuses are recorded in the managing server:
-
Send package, allow client to choose jobs
-
Get system information from client jobs for which the execution date on agents has been specified
-
Get software information from client jobs for which the execution date on agents has been specified
- System configuration
-
Item
Description
Specifiable values
Default
Synchronize changes to the system configuration
Specify whether to automatically apply the changes in the system configuration information of JP1/IT Desktop Management 2 to the system configuration information of the relay system.
- Selected
-
The changes in the system configuration information are automatically applied to the system configuration information of the lower system.
- Not selected
-
The changes in the system configuration information are not automatically applied to the system configuration information of the lower system.
Selected
Save deletion history
Specify whether to save the history of deleting a host from the system configuration information of JP1/IT Desktop Management 2.
- Selected
-
The history of deleting a host from the system configuration information is saved.
- Not selected
-
The history of deleting a host from the system configuration information is not saved.
Not selected
- Event service
-
Item
Description
Specifiable values
Default
Enable the event service
Specify whether to use the JP1/Base event service to report the execution results of jobs and errors in JP1/IT Desktop Management 2 as JP1 events to JP1/IM.
- Selected
-
JP1 events are reported to JP1/IM.
- Not selected
-
JP1 events are not reported to JP1/IM.
Not selected
Send job end event - At completion
Specify whether to report that all jobs for all destinations have normally finished.
- Selected
-
That all jobs for all destinations have normally finished is reported.
- Not selected
-
That all jobs for all destinations have normally finished is not reported.
Not selected
Send job end event - At error
Specify whether to report that an error occurred in a job.
- Selected
-
That an error occurred in a job is reported.
- Not selected
-
That an error occurred in a job is not reported.
Not selected
Send instruction end event - At completion
Specify whether to report that all instructions have normally finished.
- Selected
-
That all instructions have normally finished is reported.
- Not selected
-
That all instructions have normally finished is not reported.
Not selected
Send instruction end event - At error
Specify whether to report that an error occurred in an instruction.
- Selected
-
That an error occurred in an instruction is reported.
- Not selected
-
That an error occurred in an instruction is not reported.
Not selected
The types of jobs whose execution results can be reported to JP1/IM are shown below. For these jobs, the execution results of jobs can also be reported by more detailed unit (instruction). An instruction is the minimum unit of a job created by JP1/IT Desktop Management 2, and is created for each destination and for each distributed software program. For example, if a job is created that distributes two software programs to each of two destinations, four instructions are created for the job.
-
Install package
-
Transfer package to relay system
-
Collect files from client
-
Collect files from client to relay system
-
Acquire collected files from relay system
-
Send package, allow client to choose
- Error Handling
-
Item
Description
Specifiable values
Default
File names#
Generations of log file to be saved
Specify the maximum number of generations that are to be saved for each log.
1 to 999
5
Not applicable
MAIN file
Specify the number of lines on which MAIN log entries are output.
500 to 9,999
700
MAIN.LOG
USER file
Specify the number of lines on which USER log entries are output.
500 to 9,999
700
-
BUILD.LOG
-
SCRIPT.LOG
-
USER.LOG
COMPO file
Specify the number of lines on which COMPO log entries are output.
500 to 9,999
700
-
API.LOG
-
ATRFILE.LOG
-
BSAPI.LOG
-
CLTPROTO.LOG
-
DEFAULT.LOG
-
EXCFILE.LOG
-
MNGFILE.LOG
-
RDBMENTE.LOG
-
SERVICE.LOG
-
SRVSOCK.LOG
-
STSFILE.LOG
-
WSH.LOG
FUNC file
Specify the number of lines on which FUNC log entries are output.
500 to 9,999
2000
-
AMTAPI.LOG
-
CLIENT.LOG
-
CLTDEL.LOG
-
DCMAMT.LOG
-
DISCVRY.LOG
-
DLL.LOG
-
INVENTRY.LOG
-
MLTPROTO.LOG
-
MONRST.LOG
-
MONTRACE.LOG
-
NDGMENT.LOG
-
PSM.LOG
-
SCHEDULE.LOG
-
SCHTRACE.LOG
-
SERVER.LOG
-
SITE.LOG
-
SRVAPI.LOG
-
SRVLOCK.LOG
-
USER_CLT.LOG
-
WRAPPER.LOG
LONG file
Specify the number of lines on which LONG log entries are output.
500 to 9,999
700
-
DUMP.LOG
-
NODE.LOG
-
NODEOPR.LOG
-
RDBSRV.LOG
-
USERINV.LOG
Type of Event Viewer message
Specify the type of messages that are output to Windows NT's Event Viewer.
- Error
-
Error messages are output.
- Error, Warning
-
Error messages and warning messages are output.
- Error, Warning, Information
-
Error messages, warning messages, and information messages are output.
Error
Not applicable
#: For log files that are not listed here, the number of log generations to be managed and the number of log entries cannot be set.
The capacity of each log file can be calculated by the following formula:
log-file-size (bytes) = (header-size + (size-of-an-entry x number-of-entries)) x (number-of-generations + 1)
- header-size:
-
17 bytes
- size-of-an-entry:
-
192 bytes (except LONG log entries) or 300 bytes (LONG entries)
-
- Audit Log
-
Item
Description
Specifiable values
Default
Units in which the audit log is to be output
Specify the unit in which the audit log is to be output.
-
Output for each job
-
Output for each command#
Output for each job
#: Note that, if Output for each command is selected, the capacity of the output audit log might greatly consumes free disk space.
-
Setup of a relay system
- Connection-destination settings
-
Item
Description
Specifiable values
Default
Communicate with the higher system
Specify whether to connect to the management server.
- Selected
-
Connected to the management server.
- Not selected
-
Not connected to the management server.
Selected
Host name or IP address
Specify the host name or IP address of the management server to connect to.#1
Host name#2 or IPv4 IP address
Host name or IP address of the management server
Port number of management server
Specify the port number that is used when an agent connects to the management server.
5001 to 49151
31000
#1: If, in the settings for address resolution during management server setup, you specified a host name as the node identification key for operation, specify a host name here. If you specified an IP address, specify an IP address here.
#2: Specify the name using a character string of 255 or fewer characters.
- Communication settings
-
Item
Description
Specifiable values
Default
Network Adapter Settings button
Click this button to set the priority among the communication lines used by JP1/IT Desktop Management 2 in an environment that has multiple network adapters (multiple LAN connections).
None
None
- Network adapter settings
-
Item
Description
Specifiable values
Default
Specify the priority in which network adapters should be used
Specify whether to set the priority among network adapters for use when there are multiple network adapters.
- Selected
-
The priority among network adapters is set.
- Not selected
-
The priority among network adapters is not set.
Not selected
Automatically update network adapter information upon service startup or connection
Specify whether network adapter information is automatically updated upon service startup or connection.
- Selected
-
Network adapter information is automatically updated.
- Not selected
-
Network adapter information is not automatically updated.
Selected
Setup of an agent
- Connection-destination settings
-
Item
Description
Specifiable values
Default
Communicate with the higher system
Specify whether to connect to the following higher systems:
-
Management server
-
Higher system for distribution
- Selected
-
Connected to the higher systems.
- Not selected
-
Not connected to the higher systems.
Selected
Host name or IP address
Specify the host name or IP address of the management server to connect to.#1
Host name#2 or IPv4 IP address
Host name or IP address of the management server
Port number of management server
Specify the port number that is used when an agent connects to the management server.
5001 to 49151
31000
#1: If, in the settings for address resolution during management server setup, you specified a host name as the node identification key for operation, specify a host name here. If you specified an IP address, specify an IP address here.
#2: Specify the name using a character string of 255 or fewer characters.
-
- Communication settings
-
Item
Description
Specifiable values
Default
Network Adapter Settings button
Click this button to set the priority among the communication lines used by JP1/IT Desktop Management 2 in an environment that has multiple network adapters (multiple LAN connections).
None
None
- Network Adapter Settings
-
Item
Description
Specifiable values
Default
Specify the priority in which network adapters should be used
Specify whether to set the priority among network adapters for use when there are multiple network adapters.
- Selected
-
The priority among network adapters is set.
- Not selected
-
The priority among network adapters is not set.
Not selected
Automatically update network adapter information upon service startup or connection
Specify whether network adapter information is automatically updated upon service startup or connection.
- Selected
-
Network adapter information is automatically updated.
- Not selected
-
Network adapter information is not automatically updated.
Selected
If you upgrade Job Management Partner 1/IT Desktop Management 2, the existing configuration items are displayed without changes, and the default values are displayed for new configuration items.
(3) User account parameters
The following table lists and describes the parameters in the Account Management view that opens from User Management in the Settings module.
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
User Account |
Set the user account for JP1/IT Desktop Management 2. |
User account |
System |
User ID |
Specify the user ID used to log in to an operation window. |
A character string of 64 or fewer single-byte characters#1 |
(Blank) |
Password |
Specify the password for the user ID. |
A character string of 32 or fewer single-byte characters#2 |
(Blank) |
Retype Password |
Enter the password again. |
A character string of 32 or fewer single-byte characters#2 |
(Blank) |
User Name |
Specify the user account name. |
A character string of 128 or fewer characters |
(Blank) |
|
Specify the email address of the user account user. |
Email character string |
(Blank) |
Description |
Enter a description of the user account. |
A character string of 1,024 or fewer characters |
(Blank) |
System Administrator#3 |
Specify whether to assign system administrator permission to the user account. |
|
Not selected |
User Management#3 |
Specify whether to assign user account management permission to the user account. |
|
Not selected |
Security management |
Specify whether to set security management as a task for the user account. |
|
Selected |
Asset management |
Specify whether to set asset management as a task for the user account. |
|
Selected |
Device management |
Specify whether to set device management as a task for the user account. |
|
Selected |
Distribution management |
Specify whether to set distribution management as a task for the user account. |
|
Selected |
System configuration management |
Specify whether to set system configuration management as a task for the user account. |
|
Not selected |
Set the administration scope for this user account |
Specify whether to set an administration scope for the user account. |
|
Not selected |
Administration scope |
Specify the administration scope. |
Groups in the department |
Not set. |
Status |
Displayed only when the user account has been locked. If Disabled has been selected, you cannot log in to JP1/IT Desktop Management 2. |
|
Disabled |
- #1
-
Available characters are single-byte alphanumeric characters and the following symbols:
Exclamation marks (!), double quotation marks ("), hash marks (#), dollar signs ($), percent signs (%), ampersands (&), single quotation marks ('), parentheses, asterisks (*), plus signs (+), commas (,), hyphens (-), periods (.), forward slashes (/), colons (:), semicolons (;), less-than signs (<), equal signs (=), more-than signs (>), question marks (?), at marks (@), square brackets, carets (^), underscores (_), grave accent marks (`), curly brackets, vertical bars (|), swung dashes (~), and single-byte spaces
- #2
-
Observe the following rules when setting a password for the user account.
-
Use 8 to 32 characters.
-
Use single-byte alphanumeric characters and the following symbols:
Exclamation marks (!), double quotation marks ("), hash marks (#), dollar signs ($), percent signs (%), ampersands (&), single quotation marks ('), parentheses, asterisks (*), plus signs (+), commas(,), hyphens (-), periods (.), forward slashes (/), colons (:), semicolons (;), less-than signs (<), equal signs (=), more-than signs (>), question marks (?), at marks (@), square brackets, carets (^), underscores (_), grave accent marks (`), curly brackets, vertical bars (|), swung dashes (~), and single-byte spaces
-
Use a combination of two or more types of characters.
-
Use a character string that is different from the user ID.
-
When changing the password, use a different character string from the current one.
-
- #3
-
If neither System Administrator nor User Management is selected, view permission is assigned to the user account.
(4) Agent parameters
The following tables list and describe the parameters in the Add Agent Configuration and Edit Agent Configuration dialog boxes that open from the Agent Configuration and Installation Set Creation view in the Settings module.
Basic settings
Item |
Description |
Specifiable values |
Default |
|
---|---|---|---|---|
Management server |
Host name or IP address |
Specify the host name or IP address of the management server that the agent connects to. |
Host name#1 or IPv4 address |
Host name or IP address of the management server |
Port number |
Specify the port number that the agent uses to connect to the management server. |
5001 to 49151 |
Port number specified for Port number for Agent connection in the Port Number Settings dialog box during management server setup |
|
Higher-level system for distribution that uses Remote Install Manager#2 |
System type |
Specify the higher-level system for distribution using Remote Installation Manager. In the following cases, make sure to specify Management server:
|
|
Management server |
Host name or IP address |
Specify the host name or IP address of the higher-level system for distribution using Remote Installation Manager. In the following cases, make sure to specify the host name or IP address of the management server:
|
Host name#3 or IPv4 address |
Host name or IP address of the management server |
|
Port number for distribution (for the management server) |
Specify the port number that is used when the agent connects to the management server for distribution. |
1 to 65535 |
Port number specified for IT Desktop Management 2 - Manager (management server) of Port numbers under Related to Communications in the Setup for Distribution by Using Remote Install Manager dialog box during management server setup |
|
Port number for distribution (for the relay system) |
Specify the port number that is used when the agent connects to the relay system for distribution. |
1 to 65535 |
Port number specified for IT Desktop Management 2 - Manager (Relay System) of Port numbers under Related to Communications in the Setup for Distribution by Using Remote Install Manager dialog box during management server setup |
|
Communicate with the higher-level system |
Specify whether the agent communicates with the higher-level system. |
|
Selected |
|
Periodically notify the higher system of the information collected from the computer |
Specify whether to periodically notify the higher system of the information collected from the computer. |
|
Selected |
|
Monitoring interval - Security items (minutes) |
Specify the monitoring interval for updates of device information related to agent security. |
1 to 9999 |
10 |
|
Monitoring interval - Other information (minutes) |
Specify the monitoring interval for updates of device information other than agent security. |
1 to 9999 |
60 |
|
Flow Control |
Specify whether to use flow control to limit how much data the ITDM-compatible distribution function can transfer per hour when transferring packages to agents from the management server. Use this parameter for compatibility with the JP1/IT Desktop Management settings. If you do not need compatibility with JP1/IT Desktop Management, select OFF. |
|
OFF |
|
Perform polling based on the system startup#4 |
Specify whether to perform polling based on the system startup. |
|
Selected |
|
Polling timing |
Select, from the drop-down list, when polling is to be performed at system startup.#5 |
|
Before the client starts |
|
Polling method |
Specify the polling method. |
|
Periodically perform polling on every system startup (30 minutes) |
|
Polling start time |
Specify the time to wait before polling is started after the system starts, and the timing of startup of polling. |
|
Start polling during system startup |
|
Perform polling at the specified time |
Specify whether to perform polling once a day at the specified time. |
|
Not selected |
|
Execution time |
Specify the time polling is to be executed. |
00:00 to 23:59 |
00:00 |
|
Detection of change in JP1/IT Desktop Management 2 - Agent |
Specify whether to display an event indicating that the contents of the JP1/IT Desktop Management 2 - Agent installation folder have been changed. |
|
Selected |
|
Customize Installation Options#9 |
Specify the path into which the agent is to be installed. |
A character string of 64 or fewer characters#10 |
%ProgramFiles%\Hitachi\jp1itdma |
#1: Specify the host name using a character string of 255 or fewer characters.
#2: The value set for this item is always the same as the value for the higher-level system that is displayed in Higher-level system to be polled of Communication settings as the first-priority higher-level system.
#3: Specify the host name using a character sting of 64 or fewer characters. Available characters are single-byte alphanumeric characters, periods (.), and hyphens (-).
#4: If you execute a job after setting the timing of software execution to Execute the next time the system starts, select the Perform polling based on the system startup check box.
#5: If the agent is not started during job execution, you can use this setting to control the timing for installing packages for which Install when system starts is set.
#6: If a package with Install when system starts specified has already been registered in the managing server, the package is installed immediately after it is downloaded due to the polling upon system startup. Therefore, installation is completed during one system startup. If the ITDM2_Startup folder has been created, the programs registered in the ITDM2_Startup folder are started after the packages with Install when system starts specified are installed. If you want the startup of the programs registered in the ITDM2_Startup folder to be performed earlier, specify After the client starts.
#7: The packages that have already been downloaded are installed when the system starts, but the packages that are downloaded later due to polling and with Install when system starts specified are installed next time the system starts.
#8: When this setting has been specified, even if multiple agents start at the same time, they do not try to connect to the higher system at the same time, which can distribute the load on the network. Setting a larger value for this item can reduce the load when the system performance is not sufficient for the number of agents connected to the higher system, or when too much load is placed on the network.
#9: This item is displayed only when the default agent is set.
#10: Available characters are single-byte alphanumeric characters, single-byte spaces, percent signs (%), periods (.), parentheses, backslashes (\), and underscores (_).
Password settings
Item |
Description |
Specifiable values |
Default |
|
---|---|---|---|---|
Settings to protect agents |
Setting Password Protection will prevent end users from modifying agent configuration and uninstallation |
Specify whether to set a password to prevent users from changing the agent setup settings or performing uninstallation. |
|
Selected |
Password |
Specify the password that will be requested upon agent setup or uninstallation. |
A character string of 1 to 128 ASCII characters |
(Blank) |
|
Confirm password |
Re-enter the specified password for confirmation. |
|||
Settings to protect information from external storage media# |
Use a password to protect information sent using external storage media. |
Specify whether to set a password to protect information in external storage media from users. |
|
Not selected |
Password |
Specify the password that will be requested when information in external storage media is retrieved. |
A string of 1 to 128 ASCII characters |
(Blank) |
|
Confirm password |
Re-enter the specified password for confirmation. |
|||
Protection settings for registering USB devices |
Protect USB Device Registration with Password |
Specify whether to set a password to prevent the user from registering a USB device. |
|
Not selected |
Password |
Specify the password that will be requested to register the USB device. |
A string of 1 to 128 ASCII characters |
(Blank) |
|
Confirm password |
Re-enter the specified password for confirmation. |
#: If the version is upgraded from JP1/IT Desktop Management earlier than 10-01 to JP1/IT Desktop Management 2, the password specified for Settings to protect agents is automatically set.
Relay system settings
Item |
Description |
Specifiable values |
Default |
||
---|---|---|---|---|---|
Settings of the system where IDs will be registered |
Management server |
Host name or IP address |
As the host name or IP address of the higher system where IDs will be registered, the host name or IP address specified for Management server of Basic settings is displayed. |
None |
None |
System where IDs will be registered |
System type |
Select the type of system where IDs will be registered. |
|
Relay system |
|
Host name or IP address |
Specify the host name or IP address of the system selected by System type of System where IDs will be registered.#1 If you selected Relay system for System type of System where IDs will be registered when creating an agent setting to be assigned to the relay system, Hitachi recommend that you specify localhost. |
Host name#2 or IPv4 address |
localhost |
||
Specify ID Key for Operations |
Select the ID key for operations (information for identifying a computer) that is used for distribution using Remote Installation Manager. |
|
Host name or IP address that was specified in the Settings for Address Resolution dialog box during management server setup |
||
Settings to send notifications to JP1/IT Desktop Management 2 - Manager |
Transmission timing for processing result files |
Specify the timing of sending notification files received from lower systems to the managing server. |
|
Immediately |
|
Receive jobs and transmit result file processing in parallel |
Specify whether the relay system will execute reception of jobs (download) and transmission of notification files (upload) in parallel during communication with the connected higher system (management server). |
|
Selected |
||
Notify JP1/IT Desktop Management 2 - Manager of the status of the split distribution executed on the lower JP1/IT Desktop Management 2 - Agent |
Specify whether to notify the higher system of the state of progress of the split distribution (of packages) being executed on the lower system. |
|
Not selected |
||
Processing settings for the relay system |
Number of JP1/IT Desktop Management 2 - Agents that can be connected to the relay system concurrently |
Specify the number of agents that can be connected to the relay system concurrently. |
4 to 9999 |
50 |
|
Number of job download requests for JP1/IT Desktop Management 2 - Agents |
Specify the number of agents to be executed concurrently#3 when a job is executed. |
|
Specify the number of job download requests to be executed concurrently (20) |
||
Job management file cache |
Specify the upper limit of the cache size#4 on the relay system's memory for the executed job information (management files). |
|
Specify the upper limit of the cache size (100,000 KB) |
||
Monitor the startup of JP1/IT Desktop Management 2 - Agent when a job is executed |
Specify whether to change the job execution status to Startup failure and report it to the managing server when a job is not executed because the agent is not running. |
|
Selected |
||
Subdivide the cause of startup failures |
Specify whether to subdivide the cause of agent's startup failures and report it to the managing server. |
|
Selected |
#1: If, during the setup for the management server, you specified a host name as the ID key for operations specified in Settings for Address Resolution, specify a host name here. If you specified an IP address, specify an IP address here.
#2: Specify the host name using a character string of 64 or fewer single-byte characters.
#3: Specifically, this number is the number of startup messages that the managing server sends to agents at one time. If the number of agents on which jobs are executed is larger than the specified value, the jobs are divided and executed based on this specified value. If 0 is specified, startup messages are not sent to the lower system, so that execution of jobs initiated by the higher system and startup of the destination using client control will not be available. Note that you must specify the size of a file to be distributed, considering the network performance. If the size is too large (10 MB or more), the network load might increase even with a few agent connections.
#4: If the total size of management files exceeds its upper limit, the throughput of job processing will decrease. Hitachi recommends that you specify an appropriate value for the upper limit of cache size of management files based on the scale of your operation environment, in order to prevent any decrease in throughput of job processing. Use the formula below to calculate the guideline value to be specified, by entering the estimated values for individual elements. If the cache size exceeds its upper limit due to an increase in the number of management files, delete the management file that is least referenced, and then cache a new management file. If Do not cache is selected, the job management files on a disk are accessed every time agents request polling, so replying to the agents might be delayed.
Cache size for management files (KB) = number of executed jobs stored in the relay system x number of destinations for each job x number of packages for each job (for remote installation jobs) x 1 KB
User notification settings
Item |
Description |
Specifiable values |
Default |
|
---|---|---|---|---|
Settings to shut down and restart the computer#1 |
For user computers, display a dialog box that instructs the user to shut down or restart the computer |
Specify whether the user's computer accepts the administrator's instructions for shutdown and restart of the computer. |
|
Selected |
Computer shutdown or restart timing |
Specify the timing the user's computer starts shutting down or restarting when an update program or a program that requires restarting is distributed. |
|
Automatically start if no response is received from the user within the specified period (3 minutes) |
|
Display Settings on User Computers |
When an action item user is notified of a message |
Specify whether to display a balloon tip on the user's computer when the user receives a message that is set as the security determination result in Action Items for a security policy. |
|
Displayed (balloon tip) |
When users are instructed to restart the computer |
Specify whether to display a balloon tip on the user's computer when restart of the computer is required due to application of security policies or software. |
|
Displayed (balloon tip) |
|
When a user input window is displayed |
Specify whether to display, on the user's computer, the message indicating that the system administrator requests input of user information. |
|
Displayed (balloon tip) |
|
When distributing packages (ITDM-compatible distribution) |
Select whether to display a balloon tip on the user's computer when software distribution is performed. |
|
Displayed (balloon tip) |
|
Display settings for notification dialog boxes |
Display when a job fails |
Specify whether the notification dialog box is displayed on the user's computer when a job fails. |
|
Not selected |
If a shortcut file that failed to start from ITDM2_Startup exists, display a message asking whether to delete the shortcut file |
Specify whether to display a confirmation dialog box for deletion of icons and shortcut files that have been registered in the ITDM2_Startup folder and cannot be executed.#3 |
|
Not selected |
#1: This setting is ignored if the computer is the relay system.
#2: A confirmation dialog box is displayed on the user's computer until the time specified here passes.
#3: You might not be able to execute a program because the execution file of the program registered in the ITDM2_Startup folder has already been uninstalled. In such a case, you can set to display a confirmation dialog box asking whether to delete icons and shortcut files that cannot be executed.
Job settings
Item |
Description |
Specifiable values |
Default |
|
---|---|---|---|---|
Display settings for dialog boxes indicating that a job is being processed |
Display a dialog box indicating that processing is in progress |
Specify whether to display a dialog box indicating that download or installation is being processed on the agent. |
|
Selected |
Display a dialog box indicating that a package is being downloaded |
Specify whether to display a dialog box indicating that a package is being downloaded. |
|
Selected |
|
Displayed dialog box |
Specify the type of dialog box indicating that download processing is in progress. |
|
Default dialog box |
|
Display a dialog box indicating that a package is being installed |
Specify whether to display a dialog box indicating that a package is being installed. |
|
Selected |
|
Displayed dialog box |
Specify the type of dialog box indicating that installation processing is in progress. |
|
Default dialog box |
|
Display the dialog box in the forefront |
Specify whether to display the dialog box in the foreground, to indicate that installation processing is in progress. |
|
Not selected |
|
Program to display dialog boxes |
Specify the name of a program to display dialog boxes when Dialog box specified by the program is selected as the type of dialog boxes to be displayed. |
The path to a program (a program file whose extension is exe) created by a user for displaying dialog boxes.#1 |
(Blank) |
|
Settings to perform a retry when a remote installation or remote collection fails |
Perform a retry |
Specify whether to perform a retry when an error occurs while remote installation or remote collection of user programs or data is in progress. |
|
Selected |
Retry count |
Specify the retry count that is allowed. |
1 to 100 |
10 |
|
Retry interval |
Specify the retry interval. |
|
Periodically perform retries (1 second) |
|
Settings for split distribution of packages |
Split packages to be distributed#2 |
Specify whether to split and distribute a package if it is larger than the size specified here. |
|
Selected |
Split size |
Specify the size a package is to be split. This split size is applied to each package to be distributed. |
|
2097151KB |
|
Transmission suspension period |
Specify the interval (suspension period) between split distributions of a package. |
1 to 1440 |
60 |
|
Installation waiting time settings |
Time to wait for a response from the installer |
Specify the maximum time to wait for the response from the installer during remote installation of a Hitachi program product. If no response is received when the specified time expires, an error is reported to the higher system. |
180 to 7200 |
1800 |
Settings to permit job holds#3 |
Permit users to hold jobs |
Specify whether to have the user select whether to execute a job transmitted from the higher system. |
|
Not selected |
Timing to release job holds |
Specify the timing to release temporary job holds when whether to execute jobs is selected by the user. |
|
Automatically release job holds if no user response is received within the specified period (180 seconds) |
|
Settings to suppress notifications |
Suppress notifications on jobs waiting to be installed and collected |
Specify whether to suppress notifications on jobs waiting to be installed or collected, to the higher system.#7 |
|
Not selected |
Interval transmission settings |
Perform interval transmissions |
Specify whether to split a file by the specified unit and transmit the split files at the interval during file transmission to an agent. |
|
Not selected |
Number of continuous transmission buffers |
Specify the number of buffers to be used for one file transmission. |
1 to 4294967295 |
1 |
|
Transmission interval |
Specify the interval (suspension period) between interval transmissions. |
1 to 4294967295 |
1000 |
#1: A program created by a user for displaying dialog boxes does not have to display a dialog box. However, it must satisfy the conditions below, including parameters and the window name. Even if the specified user program does not display a dialog box correctly due to an error in the settings, or other reason, the processing continues regardless of the user program's behavior.
The specification format of the arguments that are passed to a program for displaying dialog boxes is shown below. Refer to this format when you create a user program.
- Format
parameter-1 parameter-2 parameter-3 parameter-4
- parameter-1
-
Specify whether to always display dialog boxes on top (1 single-byte character).
1: Dialog boxes are not displayed on top.
2: Dialog boxes are always displayed on top.
- parameter-2
-
Specify the type of dialog box being processed (1 single-byte character).
1: Dialog box during download
2: Dialog box during installation
- parameter-3
-
Package ID (1 to 44 single-byte characters)
- parameter-4
-
Package name (1 to 50 single-byte characters)
- Example
-
The following are examples for specifying individual types of dialog boxes:
-
Dialog box during download
1 1 package-ID package-name
-
Dialog box during installation (when it is not displayed on top)
1 2 package-ID package-name
-
Dialog box during installation (when it is always displayed on top)
2 2 package-ID package-name
-
- Window name of the dialog box to be displayed
-
The window name must be the ones shown below. If you set a window name other than these, you will not be able to hide the dialog box. For the katakana in the window name, specify single-byte kana characters.
-
Dialog box during download
IT Desktop Management 2 - Download
-
Dialog box during installation
IT Desktop Management 2 - Installation
-
JP1/IT Desktop Management 2 issues the PostMessage function (with WM_CLOSE specified) to direct the user program to stop displaying the dialog box, and then issues the TerminateProcess function to stop the user program process.
#2: Select this check box when you want to reduce the network load. Note that, even if a package for which split distribution is set is distributed, split distribution is not performed if this check box is cleared.
#3: This setting is ignored for the relay system.
#4: When a job is transmitted from the higher system, the JP1/IT Desktop Management 2 Job Suspended dialog box is displayed, and the user can select whether to execute the job. If the user does not want to execute the job immediately, execution of the job can be temporarily suspended. Note that only the Install package jobs in the GUI installation mode can be suspended unless the execution date (installation date and time of the package, or execution date and time of the job) is specified.
#5: The specified number of seconds is displayed (as the remaining time until the execution) in the JP1/IT Desktop Management 2 Job Suspended dialog box. If the value becomes 0, the displayed job is automatically executed, and the dialog box closes.
#6: The JP1/IT Desktop Management 2 Job Suspended dialog box remains displayed until the user operates on the dialog box.
#7: Usually, the display of the Job status window changes at each notification because there is a time gap until completion (or failure) of installation or collection is reported to the higher system after completion of job distribution. However, completion or failure might be reported immediately after notifications on jobs waiting to be installed and collected. If you suppresses notifications, you can reduce the network load (traffic of 170 bytes (340 bytes for ID jobs) for each notification), You can also reduce update processing for the job status on the higher system. You can suppress the following types of jobs:
-
Install package
-
Collect files from client
-
Collect files from client to relay system
When the above types of jobs are executed, notifications are suppressed if both Job specification and Suppression condition in the following table are satisfied.
Job specification |
Suppression condition |
||
---|---|---|---|
Installation date/time |
Install when system starts |
GUI installation mode |
|
Yes#1 |
No |
No |
The specified date and time had passed when distribution of the job was completed. |
No |
Yes |
No |
|
Yes |
Yes |
No |
|
No |
No |
Yes#2 |
Logon to the agent had finished when distribution of the job was completed. |
Yes |
No |
Yes#2 |
|
No |
Yes |
Yes#2 |
|
Yes |
Yes |
Yes#2 |
|
Legend: Yes: Specified. No: Not specified.
#1: The Collect files from client and Collect files from client to relay system jobs are not subject to suppression.
#2: Only the Install package jobs are subject to suppression.
Communication settings
Item |
Description |
Specifiable values |
Default |
||
---|---|---|---|---|---|
Settings to perform polling for multiple higher systems#1 |
Perform polling for multiple higher systems |
Specify whether to perform polling (monitoring of directions from the managing server) for multiple higher systems when the managing server can execute a job using multiple paths.#2 The following higher systems can be set for the polling targets:
Do not set to perform polling for multiple higher systems in the following cases:
|
|
Not selected |
|
Type of polling for multiple higher systems |
Select, from the drop-down list, the type of polling to be performed when the relay system (the polling-target higher system) cannot be connected due to a failure. |
|
Hot standby (Poll all higher systems when the system starts) |
||
Communication protocol for receiving execution requests |
Use the received IP address for connections with higher systems#5 |
Specify whether to allow connection to the higher system even when name resolution for the higher system is not available. |
|
Selected |
|
Communication error settings |
Timing to assume that a communication error occurred |
Specify whether the agent will wait for responses from communication software and assume that a communication failure occurred if no response is received. |
|
Assume that a communication failure occurred if no response is received from communication software within the specified period (5 minutes) |
|
Settings to perform retries when an error occurs |
Perform a retry when a socket connection establishment error occurs, and when a file transmission error occurs |
Specify whether to perform a retry when a socket connection establishment fails or when a communication error occurs during file transmission from the higher system to the agent.#7 |
|
Selected |
|
Retry count |
Specify the number of retries that are allowed when a socket connection establishment fails or when a communication error occurs during file transmission. |
1 to 999 |
5 |
||
Retry interval |
Specify the retry interval (in seconds) for when a socket connection establishment fails or when a communication error occurs during file transmission. |
1 to 7200 |
5 |
||
Non-transmitted processing result files |
Retransmit non-transmitted processing result files to higher systems |
Specify whether to retry a transmission when there is a notification file that has not been sent to the higher system. |
|
Selected |
|
Retry count |
Specify whether to specify the retry count of transmissions when there is a notification file that has not been sent to the higher system. |
|
Specify (2) |
||
Retry interval |
Specify the retry interval (in seconds) for transmissions when there is a notification file that has not been sent to the higher system.#8 |
60 to 3600 |
300 |
||
Multicast distribution settings (distribution by Remote Installation Manager) |
Use the multicast address to transmit jobs |
Specify whether to use the multicast address to transmit jobs during distribution using Remote Installation Manager. |
|
Not selected |
|
Multicast address |
Specify the multicast address that is to be used to transmit jobs for which multicast distribution is specified. Specify the multicast address that has been set for the connection-destination higher system.#9 |
224.0.1.0 to 239.255.255.255 |
238.255.0.1 |
||
Upper limit of the job transmission packet size |
Specify the size of a packet used for distribution of jobs. |
1 to 60 |
40#10 |
||
Use the multicast address to receive jobs |
Specify whether to use the multicast address to receive jobs during distribution using Remote Installation Manager. |
|
Not selected |
||
Port number |
Normal reception |
Specify the port number used to receive jobs during multicast distribution. |
1 to 65535 |
The port number specified for Multicast distribution of Port numbers under Multicast Distribution in the Setup for Distribution by Using Remote Install Manager dialog box during the management server setup |
|
Reception for retransmissions |
Specify the port number used when retransmissions of packets occur during multicast distribution.#11 |
1 to 65535 |
The port number specified for Multicast distribution (when retransmission is required) of Port numbers under Multicast Distribution in the Setup for Distribution by Using Remote Install Manager dialog box during the management server setup |
||
Multicast address |
Specify the multicast address that is to be used to receive jobs for which multicast distribution is specified. Specify the multicast address that is set for the connection-destination higher system.#9 |
224.0.1.0 to 239.255.255.255 |
238.255.0.1 |
- #1
-
This setting is ignored for the relay system.
- #2
-
Usually, the agent receives a direction from the managing server and executes the requested processing. However, no directions might be received as a result of, for example, a communication error, or the agent not running. In such a case, the agent can use polling to receive directions. If you use client control, Hitachi recommends that you use polling. If you use a low-speed WAN, you can reduce unnecessary data transmissions and receptions by not using polling.
- #3
-
The higher system with the highest priority displayed in Higher-level system to be polled is always the same as the one specified in Higher-level system for distribution that uses Remote Install Manager of Basic settings.
- #4
-
If the connection to the polling-target higher system becomes unavailable, polling is performed for the higher systems in the order of higher priority, and then a new polling-target higher system is determined.
- #5
-
-
This setting is not necessary if the ID key for operations is an IP address.
-
If the higher system is a cluster system, connection with the higher system might not be correctly established.
-
In an environment in which the higher system uses multiple network adapters, connection with the higher system might not be correctly established.
-
- #6
-
You can monitor the agent's processing, such as downloading files.
- #7
-
If a retry is performed, the file transmission resumes from the point where the file transmission was suspended. Thus, you can reduce unnecessary traffic because the part of the file that has already been transmitted before the communication error will not be transmitted again. Note that the retry count and retry interval that are specified here are enabled for unicast distribution only.
- #8
-
For the retry interval for transmissions when there is a notification file that has not been sent to the higher system, specify an appropriate value according to the system requirements. For example, for a security audit system (for which information from clients is immediately required), specify a small value.
- #9
-
If you set for this item the multicast address that is set for the connection-destination higher system, this system will be registered in the multicast group that was set as the distribution destination of the higher system.
- #10
-
A value of 40 KB is efficient enough for 100BASE communication lines. If the communication line is 10BASE, specify 4 KB. Note that, if the packet size is too large, multicast distribution might fail and change to unicast distribution from the middle of distribution.
- #11
-
Because multicast distribution uses the UDP protocol, resending of packets occurs during distribution. Therefore, you must set the port number used for a request for resending.
Startup settings
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Create the startup folder (ITDM2_Startup) for only IT Desktop Management 2#1 |
Specify whether to create the ITDM2_Startup folder that is used to move the programs registered in the Windows Startup group.#2 |
|
Not selected |
Move startup programs into the ITDM2_Startup folder |
If you create the ITDM2_Startup folder, specify whether to automatically move the programs registered in the Windows Startup group to the ITDM2_Startup folder on the agent. |
|
Not selected |
#1: The ITDM2_Startup folder has not been created by default.
#2: If you move the programs registered in the Windows Startup group to the ITDM2_Startup folder, you can avoid installation failure of packages for which Install when system starts is set. This installation failure is caused by the conflict between the installation of packages for which Install when system starts is set and the startup of the programs registered in the Windows Startup group on the agent.
AMT Settings
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Allow IDE Redirection |
Specify whether to use the AMT IDE redirection function to use the remote CD-ROM function during remote control. |
|
Not selected |
Allow Remote KVM |
Specify whether to use the AMT remote KVM function to enable remote control of computers via RFB connection. |
|
Not selected |
Password |
Specify the password required for using the remote KVM function of the destination computer. |
A character string of 8 or fewer single-byte characters# |
(Blank) |
Retype Password |
Enter the specified password again for confirmation. |
A character string of 8 or fewer single-byte characters# |
(Blank) |
Confirm permission for the connection to the user. |
Specify whether to display a confirmation dialog box during connection to a computer. |
|
Selected |
Display time of dialog (seconds) |
Specify how long (seconds) the connection confirmation dialog box is displayed. |
10 to 4095 |
300 |
Session Timeout (minutes) |
Select whether a timeout occurs when the computer cannot be connected to. |
|
Not Do |
Default Screen |
Select the display to be used when the destination computer has a dual display. |
|
Primary |
- #
-
You need to use at least one character for each of the following types:
-
Uppercase letter
-
Lowercase letter
-
Number
-
Symbols other than ", comma (.), and colon (:)
-
Remote control settings
Item |
Description |
Specifiable values |
Default |
|
---|---|---|---|---|
Activation Process |
Remote Control Agent Starts Automatically |
Specify whether to automatically start Remote Control Agent when the agent starts. |
|
Selected |
Display Icon in Taskbar |
Specify whether to display an icon on the Windows taskbar when Remote Control Agent is running. |
|
Selected |
|
Allow end user to terminate the remote control session in Agent |
Specify whether to allow the user to terminate Remote control Agent. |
|
Not selected |
|
After Disconnecting Remote Control |
Select the processing to be performed when connection between Remote Control and the management server is disconnected. |
|
Keep Remote Control Agent Running |
|
Connection Settings |
Remote Control Port |
Specify the port number used for the standard connection. |
1 to 65532 |
The port number specified for Remote Control port number in the Port Number Settings dialog box during the management server setup |
RFB Port |
Specify the port number used for the RFB connection. |
1 to 65535 |
5900 |
|
Request Server |
Connection Destination |
Specify the default destination used when a computer requests connections. |
Host name# or IPv4 address |
Host name or IP address of the management server |
File Transfer |
Select whether to allow file transfer between the management server and computers. |
|
Allow File Transfer |
|
Read File From Agent |
Specify whether to allow reading files from the computer during file transfer. |
|
Selected |
|
Write File to Agent |
Specify whether to allow writing files to the computer during file transfer. |
|
Selected |
|
Chat |
Start the chat server when remote control agent starts |
Specify whether to start the chat server when Remote Control Agent starts. |
|
Not selected |
Display Icon in Taskbar |
Specify whether to display an icon on the Windows taskbar when the chat server is running. |
|
Selected |
|
Open chat window when chat client connects chat server |
Specify whether the Chat window opens automatically when another computer establishes a chat connection while the chat server is running. |
|
Not selected |
|
Settings of allowed controllers |
Allowed Controller List |
Specify the computer allowed for remote control connection. |
Host name or IPv4 address |
None |
User Authentication |
Allowed Use List |
Specify the authentication information that the controller will be asked for during remote control connection. |
Windows authentication information or any authentication information (user name and password) |
None |
Connection Confirmation |
Display user-response dialog box on user computers |
Specify whether to display a confirmation dialog box for remote control during connection from the management server. |
|
Not selected |
Dialog box display |
Specify the display period of a confirmation dialog box that asks the user for permission for remote control. |
|
Specify the display period (10 seconds) |
|
When no user response is received |
Select the operation to be performed when the user does not respond to the confirmation dialog box that asks the user for permission for remote control. |
|
Connect |
|
Connection Mode |
Select the connection mode to be allowed by the destination computer. |
|
Shared |
- #
-
Specify the host name using a character string of 255 or fewer characters.
(5) Installation set parameters
The following tables list and describe the parameters in the Installation Set Creation dialog box that opens from Agent Configuration and Installation Set Creation view in the Settings module.
Installation folder settings
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Installation folder |
Specify the path name to the folder in which JP1/IT Desktop Management 2 - Agent is to be installed. |
A path consisting of 104 or fewer characters# |
%ProgramFiles%\Hitachi\jp1itdma |
#: Available characters are single-byte alphanumeric characters, single-byte spaces, periods (.), parentheses, colons (:), underscores (_), and backslashes (\).
Account settings
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Set the account to install Agent. |
Specify whether to set account information required for users who do not have administrator permissions to install agents. |
|
Not selected |
Administrative Account Name |
Specify an account (user name) who has administrator permissions. |
A character string of 276 or fewer single-byte characters |
(Blank) |
Password |
Specify the password for the account (user name) who has administrator permissions. |
A character string of 128 or fewer single-byte characters |
(Blank) |
Confirm password |
Re-enter the specified password for confirmation. |
Component settings
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Component to be installed |
Specify the type of component to be installed (whether the component is to be installed as an agent or relay system). |
|
Agent |
Remote control agent |
Specify whether to install Remote Control Agent. |
|
Not selected |
Settings for the registration-destination ID
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Registration-destination ID |
Specify the ID for agent registration (the group used for receiving jobs from the managing server). You can create an ID by entering the ID name in the dialog box opened by clicking the Register button. |
A character string of 32 or fewer characters |
(Blank) |
Settings for the file to be deployed
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Files to be deployed |
Specify the files to be deployed upon agent installation (and the deploy-destination folder) in the dialog box opened by clicking the Add button. |
|
(Blank) |
Settings for the file to be automatically executed
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Files to be automatically executed |
Specify the program that is to be automatically executed after agent installation, the files required for automatic execution, and the arguments# in the dialog box opened by clicking the Add button. |
|
(Blank) |
#: Specify each argument by using a character string of 127 or fewer characters.
Settings for an overwrite installation
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Perform an overwrite installation of the agent |
Specify whether to perform an overwrite installation if an agent has already been installed. |
|
Selected |
Register the agent to the specified registration-destination ID |
Specify whether to register the agent to the specified ID upon overwrite installation. |
|
Selected |
Deploy the files specified in Files to be deployed |
Specify whether to deploy the files specified in Files to be deployed upon overwrite installation. |
|
Selected |
Execute the files specified in Files to be automatically executed |
Specify whether to execute the files specified in Files to be automatically executed upon overwrite installation. |
|
Selected |
(6) Parameters for configuring Active Directory searches
The following tables list and describe the parameters in the Active Directory view displayed from the Configurations view in the Settings module.
Discovery Schedule
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Auto Discovery Schedule |
Specify whether to set a schedule to perform searches regularly. |
|
Selected |
Start At |
Specify the start time for searches. |
00:00 to 23:59 |
23:00 |
Repeat Interval |
Specify the unit of the interval at which you want to perform searches. |
|
Daily |
Repeat |
Specify details of the repeat interval. |
The specifiable values depend on the item selected for Repeat Interval.
|
1 |
Discovery Option
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Auto-Manage Discovered Nodes |
Specify whether to automatically register discovered Windows computers as management targets. |
|
Selected |
Auto-Install Agent |
Specify whether to automatically install agents on Windows computers discovered by a search. |
|
Not selected |
Notification of Discovery Completion
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Report to |
Set the user account to which an email is sent when the search is completed. |
Registered user accounts |
None |
(7) Parameters for configuring network searches
The following tables list and describe the parameters in the IP Address Range view displayed from the Configurations view in the Settings module.
Search range settings
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
IP Address Range |
Set the search range used for a network search. |
A search range |
Management server segment# |
Discovery Range Name |
Specify the name of the search range. |
A name consisting of 255 or fewer characters |
New search range name |
From |
Specify an IPv4 IP address as the start value of the search range. |
An IPv4 IP address |
(Blank) |
To |
Specify an IPv4 IP address as the end value of the search range. |
An IPv4 IP address |
(Blank) |
Credentials Used |
Specify the authentication information used to search the specified range. |
|
Any |
#: For the management server segment, the range of IP addresses in the network segment that contains the management server is specified, and Any is selected for Credentials Used.
Credentials Used
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Credentials Used |
Set the authentication information used for a network search. |
Authentication information |
SNMP standard#1 |
Credential Name |
Specify the name used for managing authentication information. |
A name consisting of 255 or fewer characters |
New authentication name |
Protocol |
Select the type of authentication information. |
|
SNMP |
Port#2 |
Specify the port number used by SNMP. |
1 to 65535 |
161 |
Community Name#2 |
Specify the community name. |
A name consisting of 255 or fewer single-byte characters |
(Blank) |
User ID#3 |
Specify the user ID with which Windows administrative shares can be authenticated. To specify a domain user for authentication, use user-ID@FQDN (FQDN: Fully Qualified Domain Name) or domain-name\user-ID format. For FQDN, specify a full domain name without omitting host and subdomain names. For example: User001@PC001.hitachi.com. |
An ID consisting of 276 or fewer characters |
(Blank) |
Password#3 |
Specify the password for the user ID. |
A password consisting of 127 or fewer single-byte characters |
(Blank) |
Retype Password#3 |
Specify the password again. |
A password consisting of 127 or fewer single-byte characters |
(Blank) |
#1: For SNMP standard, SNMP is selected for Protocol, 161 is specified for Port, and public is specified for Community Name.
#2: Displayed when SNMP is selected for Protocol.
#3: Displayed when Windows is selected for Protocol.
Discovery Schedule
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Auto Discovery Schedule |
Specify whether to set a schedule to perform searches regularly. |
|
Not selected |
Start At |
Specify the start time for searches. |
00:00 to 23:59 |
12:00 |
Repeat Interval |
Specify the unit of the interval at which you want to perform searches. |
|
Daily |
Repeat |
Specify details of the repeat interval. |
The specifiable values depend on the item selected for Repeat Interval.
|
1 |
Discovery Option
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Auto-Manage Discovered Nodes |
Specify whether to automatically register discovered Windows computers as management targets. |
|
Selected |
Auto-Install Agent |
Specify whether to automatically install agents on Windows computers discovered by a search. |
|
Not selected |
Notification of Discovery Completion
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Report to |
Set the user account to which an email is sent when the search is completed. |
Registered user accounts |
None |
(8) Agentless management parameters
The following table lists and describes the parameters in the Agentless Management dialog box that opens from the Agent view in the Settings module.
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Auto Monitoring Schedule |
Select whether to collect device information from agentless devices regularly. |
|
Selected |
Update Interval |
Specify the interval for collecting device information from agentless devices. |
1 to 24 |
1 |
(9) Security schedule parameters
The following table lists and describes the parameters in the Security Schedule view that opens from the Settings module.
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Judgment Time |
Specify the time at which the computer security status is determined. |
00:00 to 23:59 |
00:00 |
Judgment Interval (days) |
Specify the interval (number of days) at which the security status is determined. |
1 to 31 |
1 |
(10) Operation log settings parameters
The following tables list and describe the parameters in the Operation Log Settings view in the Settings module.
Automatic restoration of operation logs
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Automatically restore operation logs |
Specify whether to automatically restore the operation logs that are received. |
|
Selected |
Period for storing automatically restored operation logs |
Specify the period for which automatically restored operation logs are to be stored in the operation log database. |
1 to 300# |
30 |
#: The maximum specifiable value is the value obtained by subtracting the manually restored days from the value specified in Maximum number of days for which operation logs are to be stored in the database during management server setup.
Export of operation logs
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Periodically export operation logs |
Specify whether to periodically export the operation logs that are received. |
|
Not selected |
(11) Parameters for configuring automatic update of the network control list
The following table lists and describes the parameters in the Automatic Updates on Network Filter List view displayed from the Network Filter Settings view via the Network Access Control view of the Settings module.
Automatic Updates on Network Filter List
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Enable all automatic updates |
Select whether to enable automatic updating of the network control list. |
|
Not selected |
(12) AMT parameters
The following tables list and describe the parameters in the AMT Settings view that opens from Inventory in the Settings module.
Credentials Used
Item |
Description |
Specifiable value |
Default |
---|---|---|---|
User ID |
Enter the user ID used for connecting to AMT of a managed computer. |
A string of no more than 64 ASCII characters that does not include control characters. |
(Blank) |
Password |
Specify the password for the user ID. |
A string of no more than 64 ASCII characters that does not include control characters. |
(Blank) |
Retype Password |
Enter the password again for confirmation. |
A string of no more than 64 ASCII characters that does not include control characters. |
(Blank) |
Password for administrative privileges
Item |
Description |
Specifiable value |
Default |
---|---|---|---|
Password |
Set the password for administrative privileges for AMT. |
A string of 8 to 32 ASCII characters (0x20 to 0x7E)#1. The password must contain at least one lowercase letter, one uppercase letter, one numeral, and one symbol#2. |
(Blank) |
Retype Password |
Enter the password again for confirmation. |
A string of 8 to 32 ASCII characters (0x20 to 0x7E)#1. The password must contain at least one lowercase letter, one uppercase letter, one numeral, and one symbol#2. |
(Blank) |
#1: You cannot specify colons (:), commas (,), or double quotation marks (").
#2: You cannot specify underscores (_).
(13) Revision history configuration parameters
The table below shows the parameters in the Revision History Settings view displayed from the Device view in the Settings module.
Collection of revision history
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Collect revision history |
Specify whether to collect a revision history for device information. |
|
Not selected |
Revision History Collection Targets
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Device Inventory |
Select the device information for which to acquire revision history. |
|
All device information is selected |
(14) Parameters for the report duration and start date
The following table lists and describes the parameters in the Duration and Start Date view that opens from Reports in the Settings module.
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Select the storage duration of the report. |
Specify the storage duration of reports. |
1 year to 10 years |
5 years |
Select the start day of week. |
Specify the start day of the week on which reports are calculated. |
Sunday to Saturday |
Monday |
Select the start day of month. |
Specify the start day of the month on which reports are calculated. |
1 to 31 |
1 |
Select the start month of year. |
Specify the start month of the year on which reports are calculated. |
January to December |
April |
(15) Summary report parameters
The following tables list and describe the parameters in the Summary Report Notifications view that opens from Reports in the Settings module.
Daily Summary
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Select Daily Summary recipients |
Select the user ID to which you want to send daily summaries. If an email address has not been specified, enter the email address. |
Email character string |
The user account specified in the Account Management view is displayed. |
Weekly Summary
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Select Weekly Summary recipients |
Select the user ID to which you want to send weekly summaries. If an email address has not been specified, enter the email address. |
Email character string |
The user account specified in the Account Management view is displayed. |
Monthly Summary
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Select Monthly Summary recipients |
Select the user ID to which you want to send monthly summaries. If an email address has not been specified, enter the email address. |
Email character string |
The user account specified in the Account Management view is displayed. |
(16) Event notification parameters
The following tables list and describe the parameters in the Event Notifications view that opens from Events in the Settings module.
Select the category and severity of events about which you want to be notified by email:
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Critical, Warning, and Information |
Select the severity (Critical, Warning, and Information) of events for which you want to send notification emails. |
|
Only Critical is selected. |
Security |
Set events related to security management, such as changes and allocation of policies, judgement results, action results, and startup suppression. |
|
All categories under Critical are selected. |
Suspicious Operations |
Set events related to suspicious operations, such as detection of emails with attachments, detection of file upload to a Web server or FTP server, and detection of copying or moving of files to external media. |
||
Assets |
Set events related to asset management, such as asset registration, change of the asset status, and addition or deletion of software licenses. |
||
Distribution (ITDM-compatible) |
Set events related to ITDM-compatible distribution functions, such as installation and uninstallation of software, and distribution of files. |
||
Inventory |
Set events related to device management, such as addition and deletion of software, and addition and deletion of computer accounts. |
||
Settings |
Set events related to settings, such as discovery of devices, addition of management targets, and agent distribution. |
||
Error |
Set events related to errors that occur in functions. |
Select recipients:
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Select recipients |
Select the user IDs to which you want to send event notification emails. If an email address has not been specified, enter the email address. |
Email character strings |
User account specified in the Account Management view |
Interval of notification
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Interval of notification |
Specify the interval (number of minutes) at which event notifications are sent. |
1 to 1440 |
30 |
(17) Mail server parameters
The following table lists and describes the parameters in the SMTP Server view that opens from General in the Settings module.
SMTP Server Settings
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Host Name |
Enter the host name of the SMTP server. |
The host name of the SMTP server |
(Blank) |
Secure Connection |
Select the security protection used for communication with the SMTP server. |
|
Plain |
Port |
Specify the port number of the SMTP sever. |
1 to 65535 |
25 |
Source E-mail |
Specify the source email address of notification emails. |
Email character string |
(Blank) |
Use Authentication |
Select Use Authentication to use the user authentication function (SMTP Authentication) on the SMTP server. |
|
Not selected. |
User ID |
Enter the user ID used for user authentication. |
User ID used for user authentication |
(Blank) |
Password |
Specify the password for the user ID. |
Password for the user ID |
(Blank) |
Retype Password |
Enter the password again for confirmation. |
Password for confirmation |
(Blank) |
(18) Active Directory parameters
The following table lists and describes the parameters in the Active Directory view that opens from General in the Settings module.
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Get Department Hierarchy Information |
Specify whether to acquire the organization hierarchy from Active Directory and apply it to the group configuration of the department. |
|
Not selected |
Domain Name |
Specify the domain name of the Active Directory server. |
A character string of 0 to 255 ASCII characters that does not include the following. Domain names cannot begin with a period (.).
|
(Blank) |
Host Name |
Specify the host name of the Active Directory server (fully modified domain name). |
A character string of 0 to 255 ASCII characters that does not include control characters |
(Blank) |
Port |
Enter the port number used for connecting to the Active Directory server. |
1 to 65535 |
389 |
User ID |
Enter the user ID used for connecting to the Active Directory server. |
A character string of 0 to 276 ASCII characters that does not include control characters |
(Blank) |
Password |
Specify the password for the user ID. |
A character string of 0 to 64 ASCII characters that does not include control characters |
(Blank) |
Retype Password |
Enter the password again for confirmation. |
A character string of 0 to 64 ASCII characters that does not include control characters |
(Blank) |
Root OU |
Enter the domain name and OU names separated by slashes (/) to specify the path to the root organizational unit (OU) for which you want to acquire information. The entered values are not case sensitive. For example, when the domain name is hitachi.co.jp and the OU names are general affairs department and general affairs section, enter hitachi.co.jp/general affairs department/general affairs section. The domain name must be entered. OU names are optional. When you acquire information on a department, the hierarchy under the path specified here is applied to the group configuration of the department. |
A character string of 0 to 256 ASCII characters that does not include control characters |
(Blank) |
TLS |
Specify whether to enable TLS (Transport Layer Security) communication. |
|
Not selected |
(19) Support service parameters
The following tables list and describe the parameters in the Product Update view that opens from General in the Settings module.
Customer Support configuration
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Enable Product Update |
Specify whether to acquire the latest Windows update information from the support service sites. |
|
Not selected |
URL |
Specify the URL of the support service site. |
No restrictions |
https://www.hitachi-support.com/jp1itdm |
Download User ID |
Specify the authentication ID of the Web server. |
No restrictions |
(Blank) |
Password |
Specify the password for the download user ID. |
No restrictions |
(Blank) |
Retype Password |
Enter the password again for confirmation. |
No restrictions |
(Blank) |
Start At |
Specify the time at which to connect to the support service. |
00:00 to 23:59 |
The time when the setup for the management server was completed, rounded up to the nearest hour.# |
Repeat Interval |
Select Daily, Weekly, or Monthly as the unit of the interval at which you want to establish a connection. |
|
Daily |
Repeat |
Specify details of the repeat interval. |
The specifiable values depend on the item selected for Repeat Interval.
|
1 |
Specify users to receive Product Update notification e-mails. |
Select the user IDs to which you want to send updates in the update list. If an email address has not been specified, enter the email address. |
Email character string |
User accounts specified in the Account Management view |
#: For example, if the setup time is 10:30, the download starts at 11:00.
Proxy Server configuration
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Use Proxy Server |
Select this option when using a proxy server. |
|
Not selected |
IP Address |
Enter the IP address of the proxy server. |
An IPv4 IP address |
(Blank) |
Port |
Enter the port number of the proxy server. |
1 to 65535 |
(Blank) |
User ID |
Enter the user ID used for connecting to the proxy server. |
A user ID used for connecting to the proxy server |
(Blank) |
Password |
Specify the password for the user ID. |
The password for the user ID |
(Blank) |
Retype Password |
Enter the password again for confirmation. |
The password for confirmation |
(Blank) |
(20) MDM linkage parameters
The following tables list and describe the parameters in the MDM Linkage Settings view that opens from General in the Settings module.
MDM Linkage Settings
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
MDM setting name |
Specify the name of the setting. |
A character string of 255 or fewer characters |
(Blank) |
MDM system |
Select the MDM system you want to connect to. |
|
(Blank) |
Host name of MDM server |
Specify the common name (CN) assigned to the server certificate of the MDM system. If you are using MobileIron, specify the CN in FQDN format. |
A character string of 255 or fewer characters |
(Blank) |
Port number of MDM server |
Specify the port number used for connecting to the MDM system. |
1 to 65535 |
(Blank) |
URL |
Specify the URL of the MDM system. |
A character string of 0 to 2,083 characters |
(Blank) |
User ID |
Specify the user ID used to log in to the MDM system. |
A character string of 276 or fewer characters |
(Blank) |
Password |
Specify the password used to log in to the MDM system. |
A character string of 128 or fewer characters |
(Blank) |
Retype Password |
Enter the password again for confirmation. |
A character string of 128 or fewer characters |
(Blank) |
Proxy Server configuration
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Use Proxy Server |
Select this option when using a proxy server. |
|
Not selected |
IP Address |
Enter the IP address of the proxy server. |
An IPv4 IP address |
(Blank) |
Port |
Enter the port number of the proxy server. |
1 to 65535 |
(Blank) |
User ID |
Enter the user ID used for connecting to the proxy server. |
A user ID used for connecting to the proxy server |
(Blank) |
Password |
Specify the password for the user ID. |
The password for the user ID |
(Blank) |
Retype Password |
Enter the password again for confirmation. |
The password for confirmation |
(Blank) |
Collection Schedule
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Start At |
Specify the time at which information is collected from the MDM system. |
00:00 to 23:59 |
(Blank) |
Repeat Interval |
Select Daily, Weekly, or Monthly as the unit of the interval at which you want to collect information. |
|
Daily |
Repeat |
Specify details of the repeat interval. |
The specifiable values depend on the item selected for Repeat Interval.
|
1 |
(21) JP1/NETM/NM - Manager linkage parameters
The following table lists and describes the parameters in the JP1/NETM/NM - Manager Link Settings view displayed by clicking Edit for JP1/NETM/NM - Manager Link Settings in the Network Filter Settings view via the Network Access Control view of the Settings module.
Item |
Description |
Specifiable values |
Default |
---|---|---|---|
Link with JP1/NETM/NM - Manager |
Specify whether to link with JP1/NETM/NM - Manager. |
|
Not selected |