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Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management 2 Overview and System Design Guide


4.2.3 Prerequisites for a computer on which an agent will be installed

A computers on which an agent will be installed requires one of the OSs listed in the following table.

OS

Details

Windows 8.1#1

Windows 8.1

Windows 8.1 Enterprise

Windows 8.1 Pro

Windows 8#2, #3

Windows 8

Windows 8 Enterprise

Windows 8 Pro

Windows Server 2012#4

Windows Server 2012 Datacenter

Windows Server 2012 R2 Datacenter#1

Windows Server 2012 Standard

Windows Server 2012 R2 Standard#1

Windows 7#3, #5, #6

Windows 7 Enterprise

Windows 7 Home Basic

Windows 7 Home Premium

Windows 7 Professional

Windows 7 Starter

Windows 7 Ultimate

Windows Server 2008#4

Windows Server 2008 R2 Datacenter#5

Windows Server 2008 Enterprise#6

Windows Server 2008 Enterprise without Hyper-V#6

Windows Server 2008 R2 Enterprise#5

Windows Server 2008 Standard#6

Windows Server 2008 Standard without Hyper-V#6

Windows Server 2008 R2 Standard#5

Windows Vista#3, #6, #7

Windows Vista Business

Windows Vista Enterprise

Windows Vista Home Basic

Windows Vista Home Premium

Windows Vista Ultimate

Windows Server 2003

Windows Server 2003, Enterprise Edition#5, #6

Windows Server 2003, Enterprise x64 Edition#5, #6

Windows Server 2003 R2, Enterprise Edition#6

Windows Server 2003 R2, Enterprise x64 Edition#6

Windows Server 2003, Standard Edition#5, #6

Windows Server 2003, Standard x64 Edition#5, #6

Windows Server 2003 R2, Standard Edition#6

Windows Server 2003 R2, Standard x64 Edition#6

Windows XP#3, #8

Windows XP Home Edition Operating System (Service Pack 2 or 3)

Windows XP Professional Operating System (Service Pack 2 or 3)

#1: Operation in an environment with OneDrive is not supported.

#2: Not supported when Windows To Go is used.

#3: Remote desktop is not supported. Install an agent on the local console.

#4: Server Core cannot be used as an installation option.

#5: XP mode is not supported.

#6: Service Pack 1 is included.

#7: Service Pack 2 is included.

#8: Fast User Switching feature in the Windows XP is not supported. Install an agent after restarting the computer.

Important note

You must start the Workstation service for the OS. In an environment in which this service has stopped, the security level determined based on the security policy is displayed as Unknown because OS account information cannot be acquired.

Software

The following table shows the software required for a computer on which an agent will be installed.

Item

Software

Web browser

One of the following is required:

  • Windows Internet Explorer 7

  • Windows Internet Explorer 8

  • Windows Internet Explorer 9

  • Windows Internet Explorer 10

  • Windows Internet Explorer 11

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