2.2 Displaying a system summary

JP1/IT Desktop Management 2 provides a Home module and dashboards that provide administrators with a concise overview of the system being managed. In addition to providing a system overview, these panels allow administrators to drill down through items of interest for a more in-depth view.

Home module

The Home module is the main window of JP1/IT Desktop Management 2 that appears when you log in. This module displays the information administrators need to know for the day-to-day running of the system, based on the most recent information available. This means that a quick visit to the Home module is all administrators need to gain an overview of the status of the system in general. Also, administrators can view more detailed information about an aspect of the system by clicking the items in the module.

• System Summary panel

  The System Summary panel presents an outline of the status of managed devices.

  • Device Status

    Displays the number of devices designated at-risk. The administrator can then check the security status of at-risk devices and take action where needed. This panel also displays the number of discovered nodes, the number of managed nodes, and the number of computers without the agent program installed.

  • Asset Status

    Shows the number of hardware assets whose status is Unconfirmed. The administrator can then check each asset to find out whether it is in use, in stock, or has been disposed of. This panel also shows the number of managed hardware assets.

  • Connection Status

    Shows the number of new devices that have connected to the network in the past week. This includes newly discovered devices and devices made management targets by installation of the agent program. This panel also shows the number of assets that have not been seen on the network in more than a month.

  • License Information

    Shows the number of JP1/IT Desktop Management 2 licenses that are in use, and the number of licenses in surplus. Administrators can use this information to plan the purchase of additional licenses by monitoring trends in device and asset numbers.

• Category Security Assessment panel

  Shows a graph evaluating the security status of managed computers. By viewing the graph as a whole or focusing on individual categories, you can identify points of weakness and take action accordingly.

• Background Task panel

  Shows the status of tasks such as importing asset information, operation log manual retrieval, agent distribution, and device discovery. You can use this panel to view the results of completed tasks, or identify the cause of any errors and take actions accordingly.

• Not Ack Event Summary panel

  Shows the number of events that are yet to be acknowledged, and how many of those events have a severity level of critical or warning. This allows administrators to quickly identify and respond to critical events in particular. You can identify the presence of a critical event from the icon that appears to the left of the event type.

• Topic panel

  This panel shows important notices issued in the course of JP1/IT Desktop Management 2 operation. Always read the notices in this area, and respond quickly when made aware of a problem. Examples of the notifications in this area are as follows:

  • A data folder has insufficient free space

  • A software product has exceeded the number of available licenses

  • A contract has expired

• DB and Disk Usage panel

  Shows the status of database backup and reorganization tasks, and the amounts of used and available hard disk space. Based on this information, you can move the database backup folder from a nearly full disk to one with enough free space, or free up disk space by removing data that is no longer needed.

Dashboards

A dashboard is the first window that appears when you select an item in the menu at the top of the operation window. Like the home module, each dashboard displays panels in which you can monitor the status of various functions. As an example, the dashboard of the Security module is shown below.

The Security module, Assets module, Device module, and Distribution (ITDM-compatible) module each have their own dashboard.

Tip

You can customize the panels displayed in the Home module and the various dashboards. To customize the layout, from the View menu at the top left of the window, select Panel Layout. In the dialog box, select a panel layout and select the panels you want to display.

Organization of this section

• 2.2.1 List of Panels

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