Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management 2 Getting Started


Read this first

Organization of this preface

■ What you can do with JP1/IT Desktop Management 2

Are you spending more time than is necessary on security management of your organization's computers? Are you aware that your currently-recognized computer information might be out of date?

By using JP1/IT Desktop Management 2, you can oversee all the latest information about the computers installed on your organization. With JP1/IT Desktop Management 2, you can centrally manage business-critical machines, such as printers, network devices, and smart phones, as well as computers. Deploy JP1/IT Desktop Management 2, and devote time currently spent on management to more productive business operations.

[Figure]

[Figure]

■ What is explained in this manual

The goal of this manual (JP1/ITDM2 Getting Started) is to enable users to perform basic operations for computer management, following the rules specific to the organization. Here, you will check the computer management rules on which this manual (JP1/ITDM2 Getting Started) is based, and notes on using this manual.

Computer management rules in this manual (JP1/ITDM2 Getting Started)

[Figure]

Security management must be implemented following the management rules set by the organization. These management rules define the organization's computer configuration and operation (Security policy). JP1/IT Desktop Management 2 judges security status based on this security policy. This manual (JP1/ITDM2 Getting Started) uses the default policy, which is a security policy provided by JP1/IT Desktop Management 2.

When JP1/IT Desktop Management 2 is deployed, the default policy is automatically applied to all devices managed by JP1/IT Desktop Management 2. The default policy does not affect execution of any currently-used applications.

Notes on using this manual (JP1/ITDM2 Getting Started)

[Figure]

The descriptions of operations in this manual (JP1/ITDM2 Getting Started) assume a maximum of 5,000 devices are to be managed in the system configuration, as shown in the above figure. A relay system can manage a maximum of 1,000 devices. Therefore, the system configuration in this manual (JP1/ITDM2 Getting Started) uses five relay systems. If the number of devices to be managed exceeds 5,000, multiple system configurations must be prepared according to the number of devices. For details, see Examining the system configuration in the Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management 2 Overview and System Design Guide.

Also, the descriptions in this manual (JP1/ITDM2 Getting Started) assume that the user has subscribed to support services. Subscribers can receive maintenance and technical support services for JP1/IT Desktop Management 2.

Non-subscribers can also use this manual (JP1/ITDM2 Getting Started). Perform the procedures as described, and when you encounter 2.3.1 Downloading the latest security updates from the support service site, read If support services are not subscribed. To use the service for subscribing support services, you must connect to the Internet.

■ Navigating the manuals

The following figure shows the JP1/IT Desktop Management 2 manuals, and indicates for what purpose you need to read these manuals.

[Figure]

A reference in one manual to another manual is indicated in the following format: For details about something, see topic-title in the manual-name. Using topic-title as a keyword, search for the relevant section in the target manual.

Descriptions of operations on windows assume the following respective environments:

Operations on the management server

Environment running Windows Server 2008

Operations in the Remote Installation Manager

Environment running Windows 7

Operations on the administrator's computer

Environment running Windows 7, Internet Explorer 8.0, and Microsoft Excel

Window screenshots in this manual were taken in November 2014, and might differ as a result of changes in product specifications.