1.3 Notes on operating windows

This section provides notes on operating the JP1/AO windows:

• Do not change from one page displayed on the Web browser to another page, or use the Back, Forward, or Refresh button. If you do, JP1/AO might not work properly. In addition, do not change the magnification of the display by using functions that are not provided by JP1/AO. If you do so, JP1/AO might not work properly. If a problem occurs, restart your Web browser, and then log in again.

• The language used in the JP1/AO windows is determined by your Web browser's language setting. JP1/AO supports Japanese, English, and Chinese (Simplified) as the display languages. For this reason, set Japanese (ja), English (en), or Chinese (zh) as the display language for your Web browser. Unless you specifically set the language, several different display languages might appear in some of the operation windows. If Chinese messages contain placeholders, the placeholders might be replaced with character strings entered by users in English or some other language.

• To exit the Web browser, log out from JP1/AO before using the Close button to close the window. Clicking the Close button while you are still logged in can result in abnormal termination of the Web browser or occurrence of an error. If a problem occurs, restart your Web browser, and then log in again.

• Do not use Internet Options to make changes while an operation window is displayed. If you do, restart the Web browser and try logging in again.

• Make sure that you enable Adobe Flash Player on the Web browser. For details about enabling Adobe Flash Player, see the relevant Adobe Flash Player documentation.

• If you have enabled the pop-up block setting on the Web browser, a popup window might not appear even when you perform an operation that is supposed to cause a pop-up window to appear. You can solve this problem by using the pop-up block setting to add the JP1/AO address to the Allowed sites list on the Web browser.

• If you are using Windows Server 2003 or Windows Server 2008 as an operation terminal with the Internet Explorer Enhanced Security Configuration (IE ESC) enabled, an animation indicating the loading progress might appear frozen.

• Do not operate another JP1/AO window if the download destination selection window has been opened (by clicking the Download Log File button in the Task Details dialog box). If you do so, JP1/AO might not work properly. Make sure that the download destination selection window is closed before you operate another JP1/AO window. If a problem occurs, restart your Web browser, and then log in again.

• The dialog box displayed by clicking the Download Log File button in the Task Details dialog box displays a list of download destinations that can be selected. (Note that the host name or IP address of the JP1/AO server to which you are logged in is displayed in the task bar of the dialog box.)

• Depending on the Web browser that you are using, pressing the Esc key or clicking a Stop button of the browser might cause JP1/AO to operate incorrectly. If a problem occurs, restart your Web browser, and then log in again.

• Depending on the environment, an Adobe Flash Player error might occur during operation of a JP1/AO window, causing Internet Explorer to terminate abnormally. For example, this might occur when you click the Download Log File button in the Task Details dialog box. If a problem occurs, update Adobe Flash Player to the newest version, and then restart Internet Explorer.

• Strings entered in the Web browser operation window are converted to UTF-8.

• JP1/AO does not support the input of external characters or surrogate pair characters. The use of such characters can cause them to become garbled in an operation window or otherwise result in the characters not being processed as correct characters.

• If you choose to use a computer that runs Windows Server 2012 or Windows Server 2012 R2 as an operation terminal, install the Desktop Experience feature so that you can add Adobe Flash Player. To install this feature, in Server Manager, from the Manage menu, select Add Roles and Features.

• If Enhanced Protected Mode is enabled in Internet Explorer, you can only download a task log to the current folder. Before you download a task log, make sure that the operation window is registered as a trusted site.

• JP1/AO does not support Modern-style Internet Explorer.

• When you log in to JP1/AO, if a message box reporting an unexpected error is displayed and the main window is incorrectly displayed, delete all temporary Internet files from your Web browser.

• When the built-in Administrator user who uses Internet Explorer 11 opens a new dialog box, a blank window might open in addition to that dialog box. If a blank window opens, close it.

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