Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/Integrated Management - Service Support Configuration and Administration Guide


14.3.1 System information for the OS

You need to collect the following information about the OS. You can use the data collection tool to collect this information.

Table 14‒4: System information for the OS

Type of information

Data to be collected

File name#

Date collection date and time

  • Execution result of date /t

  • Execution result of time /t

date.log

Windows event log

  • Application

    system-root-folder\system32\config\AppEvent.Evt

  • System

    system-root-folder\system32\config\SysEvent.Evt

  • SysEvent(Backup).evt

  • AppEvent(Backup).evt

Host name setting on the machine

system-root-folder\system32\drivers\etc\hosts

hosts

Service port setting on the machine

system-root-folder\system32\drivers\etc\services

services

NIC installation status

Execution result of ipconfig /all

ipconfig.log

List of started services

Execution result of net start

netstart.log

Bind status

Execution result of netstat

netstat.log

Registry information

Execution result of regedit

regedit.log

List of files

Execution result of dir

dir.log

Machine's environment variable

Execution result of set

set.log

Dr. Watson log file

Dr. Watson-log-folder\drwtsn32.log

drwtsn32.log

Crush dump

Dr. Watson-crush-dump-folder\user.dmp

user.dmp

Machine's system information

Execution result of msinfo32 /report file-name

msinfo32.log

#

File name in the storage location after the data collection tool is executed. For details about where the file is stored, see jss_log.bat (collects data) in Chapter 11. Commands.