Email definition file (jp1imss_mail_setting.conf)
- Organization of this page
Description
This file defines the sender, subject, and body of an email message. This file defines when to send email messages. It also defines whether to register Items by email, the details of email notification before deadlines, and details of email notification of held Items.
Format
hptl_jp1_imss_mail_server=Mail server hptl_jp1_imss_mail_port=Port to use for email transmissions hptl_jp1_imss_mail_user_max=Maximum number of users to whom you can send an email message in a batch hptl_jp1_imss_mail_form_name=Name of the sender of an email message hptl_jp1_imss_mail_form_address=Address of the sender of an email message hptl_jp1_imss_mail_charaset=Character encoding of email messages for notification before a deadline hptl_jp1_imss_mail_notice_charaset=Character encoding of email messages for other than notification before a deadline hptl_jp1_imss_mail_format=Email format hptl_jp1_imss_mail_user_delete_flag=Whether to send an email message when a user is deleted hptl_jp1_imss_mail_user_delete_title=Title of an email message to be sent when a user is deleted hptl_jp1_imss_mail_user_delete_text=Body of an email message to be sent when a user is deleted hptl_jp1_imss_mail_role_delete_flag=Whether to send an email message when a role is deleted hptl_jp1_imss_mail_role_delete_title=Title of an email message to be sent when a role is deleted hptl_jp1_imss_mail_role_delete_text=Body of an email message to be sent when a role is deleted hptl_jp1_imss_mail_item_create_flag=Whether to send an email message when an Item is created hptl_jp1_imss_mail_item_create_title=Title of an email message to be sent when an Item is created hptl_jp1_imss_mail_item_create_text=Body of an email message to be sent when an Item is created hptl_jp1_imss_mail_item_escalation_flag=Whether to send an email message when an Item is escalated hptl_jp1_imss_mail_item_escalation_title=Title of an email message to be sent when an Item is escalated hptl_jp1_imss_mail_item_escalation_text=Body of an email message to be sent when an Item is escalated hptl_jp1_imss_mail_item_charge_flag=Whether to send an email message when the person in charge is changed hptl_jp1_imss_mail_item_charge_title=Title of an email message to be sent when the person in charge is changed hptl_jp1_imss_mail_item_charge_text=Body of an email message to be sent when the person in charge is changed hptl_jp1_imss_mail_item_close_flag=Whether to send an email message when an Item is closed hptl_jp1_imss_mail_item_close_title=Title of an email message to be sent when an Item is closed hptl_jp1_imss_mail_item_close_text=Body of an email message to be sent when an Item is closed hptl_jp1_imss_mail_inform_deadline_mail_maximum_num=Maximum number of Items to be described in an email message to the person in charge (Notification by email before a deadline) hptl_jp1_imss_mail_inform_deadline_assigned_title=Title of an email message to the person in charge (Notification by email before a deadline) hptl_jp1_imss_mail_inform_deadline_assigned_text=Body of an email message to the person in charge (Notification by email before a deadline) hptl_jp1_imss_mail_inform_deadline_assigned_text_rep=Body of an email message to the person in charge (sections to be repeated) (Notification by email before a deadline) hptl_jp1_imss_mail_inform_deadline_assigned_text_over=Body of an email message to the person in charge (when the maximum number of Items that are described in a message is exceeded) (Notification by email before a deadline) hptl_jp1_imss_mail_inform_deadline_pwb_title=Title of an email message to the process work board manager (Notification by email before a deadline) hptl_jp1_imss_mail_inform_deadline_pwb_text=Body of an email message to the process work board manager (Notification by email before a deadline) hptl_jp1_imss_mail_inform_leave_mail_maximum_num=Maximum number of Items to be described in an email message to the person in charge (Notification of held Items by email) hptl_jp1_imss_mail_inform_leave_assigned_title=Title of an email message to the person in charge (Notification of held Items by email) hptl_jp1_imss_mail_inform_leave_assigned_text=Body of an email message to the person in charge (Notification of held Items by email) hptl_jp1_imss_mail_inform_leave_assigned_text_rep=Body of an email message to the person in charge (sections to be repeated) (Notification of held Items by email) hptl_jp1_imss_mail_inform_leave_assigned_text_over=Body of an email message to the person in charge (when the maximum number of Items that are described in a message is exceeded) (Notification of held Items by email) hptl_jp1_imss_mail_inform_leave_pwb_title=Title of an email message to the process work board manager (Notification of held Items by email) hptl_jp1_imss_mail_inform_leave_pwb_text=Body of an email message to the process work board manager (Notification of held Items by email) hptl_jp1_imss_mail_use_jssitementrybymail=Whether to register an Item by mail hptl_jp1_imss_mail_pop3_server=Email address of the POP3 server hptl_jp1_imss_mail_pop3_port=Port number of the POP3 server hptl_jp1_imss_mail_pop3_domain=Domain of a user who can register Items by email hptl_jp1_imss_mail_pop3_address=Email address of a user who can register Items by email hptl_jp1_imss_mail_pop3_user=User account of the mail server to which email messages for registering Items by mail are sent hptl_jp1_imss_mail_pop3_password=Password for the mail server to which email messages for registering Items by email are sent hptl_jp1_imss_mail_receive_number=Number of email messages to be obtained from a mail server at a time hptl_jp1_imss_mail_messageid_maxlen=Message ID length of an email message that is used to suppress duplicated registration hptl_jp1_imss_mail_tmp_file_max_size=Maximum size of a file in megabytes where an email message is saved temporally hptl_jp1_imss_mail_tmp_file_max_num=Maximum number of files to be output as a file in which an email message is saved temporally hptl_jp1_imss_mail_append_file_output_path=Path to the output destination folder of an attached file hptl_jp1_imss_mail_append_file_output_folder_max=Maximum number of folders to which attached files are output hptl_jp1_imss_mail_append_file_output_max_size=Maximum size of an attached file to be output
Lines starting with a hash mark (#) are treated as comments.
File names
-
jp1imss_mail_setting.conf
-
jp1imss_mail_setting.conf.model (Model file of the Email definition file)#
- #
-
You can use the model file to reset the contents of the Email definition file. To do so, delete the existing Email definition file, then copy and rename the model file.
Storage folder
IM-SS-path\conf
When the definition is applied
The definition is applied after the following JP1/IM - Service Support services are restarted:
-
JP1/Service Support - Web Service
-
JP1/Service Support
For the following commands, the definition is applied when they are executed:
-
jssitementrybymail command (for registering an Item by email)
-
jssinformleave command (for sending notification of held Items by email)
-
jssinformperiod command (for sending notification by email before the deadline)
-
jssitementry command# (for registering an Item)
-
jssitemedit command# (for editing an Item)
- #
-
For the jssitementry (registering an Item) command and the jssitemedit (editing an Item) command, the definition is applied when they are executed with the -mail option specified.
What is described
You can specify the specification keys described in the table below.
Settings for the mail server and for sending email messages
Use an equal sign (=) to connect a specifiable key and its value.
Specification key name |
Description |
Default value |
Specify or not |
---|---|---|---|
hptl_jp1_imss_mail_server |
Specifies the name of the SMTP server to which you send email messages. |
localhost |
|
hptl_jp1_imss_mail_port |
Specifies the port number of the SMTP server to which you send email messages. A value from 1 to 65535 can be specified. |
25 |
|
hptl_jp1_imss_mail_user_max |
Specifies the maximum number of users to whom you can send an email message in a batch. If you want to send a message to users exceeding the number specified here, separate users by the number you specify here. Specify a value from 0 to 1000. When 0 is set, the maximum number of users to whom you can send a message is unlimited. |
256 |
|
hptl_jp1_imss_mail_form_name |
Specifies the email sender name that will be displayed by email software. |
JP1/IM-SS |
|
hptl_jp1_imss_mail_form_address |
Specifies the email address of the sender to be displayed by email software. Example: administrator@hitachi.com Note that even if you specify a wrong address, email messages are sent to the entered address. |
-- |
Y |
hptl_jp1_imss_mail_charaset |
Specifies the character encoding of email notification before a deadline and email notification of held Items. Select from one of the following codes:
|
|
|
hptl_jp1_imss_mail_notice_charaset |
Specifies the character encoding of email messages(except notification before a deadline and regarding held Items) that are sent when the following operations are performed:
You can specify one of the following codes:
|
|
|
hptl_jp1_imss_mail_format |
Specifies the email format. |
text/plain |
Settings for sending an email message when a user is deleted
Use an equal sign (=) to connect a specifiable key and its value.
Specification key name |
Description |
Default value |
Specify or not |
---|---|---|---|
hptl_jp1_imss_mail_user_delete_flag |
Specifies whether to send an email message when a user is deleted. When ON is set, the message is sent. When a value other than ON is set, the message is not sent. |
OFF |
|
hptl_jp1_imss_mail_user_delete_title |
Specifies the title of the email message to be sent when a user is deleted. You can specify a string that does not contain control characters (0x00 to 0x1F, and 0x7F). The title can be replaced with variables.# If you want to use %, specify %%. If you specify \\, they are converted to \. If you specify \ only, it is not displayed. |
[User deletion notification] |
|
hptl_jp1_imss_mail_user_delete_text |
Specifies the body of the email message to be sent when a user is deleted. The body can be replaced with variables.# You can specify a string that does not contain control characters (0x00 to 0x1F, and 0x7F). If you want to use %, specify %%. If you want to use a linefeed character, specify \n. If you want to use a tab, specify \t. If you specify \\, they are converted to \. If you specify \ only (the next character is other than n, t, or \), it is not displayed. |
User, %USERID%(%USERNAME%) is deleted.\nCheck the Items related to user, %USERID%(%USERNAME%). |
Settings for sending an email message when a role is deleted
Use an equal sign (=) to connect a specifiable key and its value.
Specification key name |
Description |
Default value |
Specify or not |
---|---|---|---|
hptl_jp1_imss_mail_role_delete_flag |
Specifies whether to send an email message when a role is deleted. When ON is set, the message is sent. When a value other than ON is set, the message is not sent. |
OFF |
|
hptl_jp1_imss_mail_role_delete_title |
Specifies the title of the email message to be sent when a role is deleted. You can specify a string that does not contain control characters (0x00 to 0x1F, and 0x7F). The title can be replaced with variables.# If you want to use %, specify %%. If you specify \\, they are converted to \. If you specify \ only, it is not displayed. |
[Role deletion notification] |
|
hptl_jp1_imss_mail_role_delete_text |
Specifies the body of the email message to be sent when a role is deleted. You can specify a string that does not contain control characters (0x00 to 0x1F, and 0x7F). You can use a variable to replace the body.# If you want to use %, specify %%. If you want to use a linefeed character, specify \n. If you want to use a tab, specify \t. If you specify \\, they are converted to \. If you specify \ only (the next character is other than n, t, or \), it is not displayed. |
Role, %ROLEID%(%ROLENAME%) is deleted.\nCheck the Items related to role, %ROLEID%(%ROLENAME%). |
Settings for sending an email message when an Item is created
Use an equal sign (=) to connect a specifiable key and its value.
Specification key name |
Description |
Default value |
Specify or not |
---|---|---|---|
hptl_jp1_imss_mail_item_create_flag |
Specifies whether to send an email message when an Item is created. When ON is set, the message is sent. When a value other than ON is set, the message is not sent. |
OFF |
|
hptl_jp1_imss_mail_item_create_title |
Specifies the title of the email message to be sent when an Item is created. You can specify a string that does not contain control characters (0x00 to 0x1F, and 0x7F). The title can be replaced with variables.# If you want to use %, specify %%. If you specify \\, they are converted to \. If you specify \ only, it is not displayed. |
[Notification of a created Item %ITEMID%] %TITLE% |
|
hptl_jp1_imss_mail_item_create_text |
Specifies the body of the email message to be sent when an Item is created. You can specify a string that does not contain control characters (0x00 to 0x1F, and 0x7F). The body can be replaced with a variables.# If you want to use %, specify %%. If you want to use a linefeed character, specify \n. If you want to use a tab, specify \t. If you specify \\, they are converted to \. If you specify \ only (the next character is other than n, t, or \), it is not displayed. |
A new Item is created in the %PROCESS% process of the %SYSTEM% system.\nItem ID: %ITEMID%\nTitle: %TITLE%\nPriority: %PRIORITY%\nStatus: %STATUS%\nPerson in charge: %CHARGE%\nDeadline: %PERIOD%\n |
Settings for sending an email message when an Item is escalated
Use an equal sign (=) to connect a specifiable key and its value.
Specification key name |
Description |
Default value |
Specify or not |
---|---|---|---|
hptl_jp1_imss_mail_item_escalation_flag |
Specifies whether to send an email message when an Item is escalated. When ON is set, the message is sent. When a value other than ON is set, the message is not sent. |
OFF |
|
hptl_jp1_imss_mail_item_escalation_title |
Specifies the title of the email message to be sent when an Item is escalated. You can specify a string that does not contain control characters (0x00 to 0x1F, and 0x7F). The title can be replaced with variables.# If you want to use %, specify %%. If you specify \\, they are converted to \. If you specify \ only, it is not displayed. |
[Item escalation notification %ITEMID%] %TITLE% |
|
hptl_jp1_imss_mail_item_escalation_text |
Specifies the body of the email message to be sent when an Item is escalated. You can specify a string that does not contain control characters (0x00 to 0x1F, and 0x7F). The body can be replaced with a variables.# If you want to use %, specify %%. If you want to use a linefeed character, specify \n. If you want to use a tab, specify \t. If you specify \\, they are converted to \. If you specify \ only (the next character is other than n, t, or \), it is not displayed. |
An Item is escalated to the %PROCESS% process on the %SYSTEM% system.\nItem ID: %ITEMID%\nTitle: %TITLE%\nPriority: %PRIORITY%\nStatus: %STATUS%\nPerson in charge: %CHARGE%\nDeadline: %PERIOD%\n |
Title and body of the message to be sent when the person in charge is changed
Use an equal sign (=) to connect a specifiable key and its value.
Specification key name |
Description |
Default value |
Specify or not |
---|---|---|---|
hptl_jp1_imss_mail_item_charge_flag |
Specifies whether to send an email message when the person in charge is changed. When ON is set, the message is sent. When a value other than ON is set, the message is not sent. |
OFF |
|
hptl_jp1_imss_mail_item_charge_title |
Specifies the title of the email message to be sent when the person in charge is changed. You can specify a string that does not contain control characters (0x00 to 0x1F, and 0x7F). The title can be replaced with variables.# If you want to use %, specify %%. If you specify \\, they are converted to \. If you specify \ only, it is not displayed. |
[Person-in-charge change notification %ITEMID%]%TITLE% |
|
hptl_jp1_imss_mail_item_charge_text |
Specifies the message body to be sent when the person in charge is changed. You can specify a string that does not contain control characters (0x00 to 0x1F, and 0x7F). The body can be replaced with variables.# If you want to use %, specify %%. If you want to use a linefeed character, specify \n. If you want to use a tab, specify \t. If you specify \\, they are converted to \. If you specify \ only (the next character is other than n, t, or \), it is not displayed. |
The person in charge of Item ID: %ITEMID% changed.\nSystem: %SYSTEM%\nProcess: %PROCESS%\nTitle: %TITLE%\nPriority: %PRIORITY%\nStatus: %STATUS%\nPerson in charge: %CHARGE%\nDeadline: %PERIOD%\n |
Title and body of an email message to be sent when an Item is closed
Use an equal sign (=) to connect a specifiable key and its value.
Specification key name |
Description |
Default value |
Specify or not |
---|---|---|---|
hptl_jp1_imss_mail_item_close_flag |
Specifies whether to send an email message when an Item is closed. When ON is set, the message is sent. When a value other than ON is set, the message is not sent. |
OFF |
|
hptl_jp1_imss_mail_item_close_title |
Specifies the title of the email message to be sent when an Item is closed. You can specify a string that does not contain control characters (0x00 to 0x1F, and 0x7F). The title can be replaced with variables.# If you want to use %, specify %%. If you specify \\, they are converted to \. If you specify \ only, it is not displayed. |
[Item close notification %ITEMID%]%TITLE% |
|
hptl_jp1_imss_mail_item_close_text |
Specifies the message body to be sent when an Item is closed. You can specify a string that does not contain control characters (0x00 to 0x1F, and 0x7F). The body can be replaced with variables.# If you want to use %, specify %%. If you want to use a linefeed character, specify \n. If you want to use a tab, specify \t. If you specify \\, they are converted to \. If you specify \ only (the next character is other than n, t, or \), it is not displayed. |
Item ID: %ITEMID% closed.\nSystem: %SYSTEM%\nProcess: %PROCESS%\nTitle: %TITLE%\nPriority: %PRIORITY%\nStatus: %STATUS%\nPerson in charge: %CHARGE%\nDeadline: %PERIOD%\n |
Settings for sending notification by email before a deadline
Use an equal sign (=) to connect a specifiable key and its value.
Specification key name |
Description |
Default value |
Specify or not |
---|---|---|---|
hptl_jp1_imss_mail_inform_deadline_mail_maximum_num |
Specifies the maximum number of Items to be sent by an email message to the person in charge of notification by mail before the deadline. A half-width integer from 1 to 100 can be specified. |
20 |
|
hptl_jp1_imss_mail_inform_deadline_assigned_title |
Specifies the title of the email message to be sent to the person in charge of notification before the deadline. |
[For the person in charge of notification before the deadline.] Item - Deadline is coming closer. |
|
hptl_jp1_imss_mail_inform_deadline_assigned_text |
Specifies the body of the message to be sent to the person in charge of notification by email before the deadline.# If you want to use %, specify %%.If you want to use a linefeed character, specify \n. |
The number of Items whose deadline is coming closer is %ITEMNUM_ASSIGNED%.\n The number of Items whose priority is Very urgent is %ITEMNUM_PRIHIGH_ASSIGNED%.\n The number of Items whose priority is Urgent is %ITEMNUM_PRIMID_ASSIGNED%. \n The number of Items whose priority is Standard is %ITEMNUM_PRINOR_ASSIGNED%.\n System: %SYSTEM%\n Process: %PROCESS%\n --------\n |
|
hptl_jp1_imss_mail_inform_deadline_assigned_text_rep |
Specifies the body (sections to be repeated) of the message to the person in charge of notification by email before the deadline.# If you want to use %, specify %%.If you want to use a linefeed character, specify \n. |
Item - Deadline for %ITEMID% is coming closer.\n Title: %TITLE%\n Priority: %PRIORITY%\n Status: %STATUS%\n Person in charge: %CHARGE%\n Deadline: %PERIOD%\n --------\n |
|
hptl_jp1_imss_mail_inform_deadline_assigned_text_over |
Specifies the body of the email message which is output when the maximum number of Items that are described in a single message is exceeded to a person in charge of notification by email that the deadline is coming closer.# If you want to use %, specify %%.If you want to use a linefeed character, specify \n. |
The maximum number of Items that can be described in this message is exceeded.\n There are %ITEMNUM_ASSIGNED_REMAIN% Items whose deadline is coming closer.\n |
|
hptl_jp1_imss_mail_inform_deadline_pwb_title |
Specifies the title of the email message notifying that the deadline is coming closer to a process work board manager # If you want to use %, specify %%.If you want to use a linefeed character, specify \n. |
[Deadline notification for process work board managers] The Item deadline for %ITEMNUM_PWB% Items is coming closer. |
|
hptl_jp1_imss_mail_inform_deadline_pwb_text |
Specifies the body of the email message notifying that the deadline is coming closer to a process work board manager.# If you want to use %, specify %%.If you want to use a linefeed character, specify \n. |
Advise the number of Items whose deadline is coming closer.\n Number of days before the deadline: %BEFORE_DAYS%\nSettings for the number of email notifications: %SEND_FREQUENCY%\n System: %SYSTEM%\n Process: %PROCESS%\n Number of Items: %ITEMNUM_PWB%\n The number of Items whose priority is set to Very urgent is %ITEMNUM_PRIHIGH_PWB%.\n The number of Items whose priority is set to Urgent is %ITEMNUM_PRIMID_PWB%.\n The number of Items whose priority is set to Standard is %ITEMNUM_PRINOR_PWB%.\n |
Settings for sending notification of held Items by email
Use an equal sign (=) to connect a specifiable key and its value.
Specification key name |
Description |
Default value |
Specify or not |
---|---|---|---|
hptl_jp1_imss_mail_inform_leave_mail_maximum_num |
Specifies the maximum number of Items to be sent by a single email message to the person in charge of notification of held Items by email. A half-width integer from 1 to 100 can be specified. |
20 |
|
hptl_jp1_imss_mail_inform_leave_assigned_title |
Specifies the title of the email message to be sent to the person in charge of notification of held Items by email. |
[Held Item notification for the person in charge] Processing of Items is being delayed. |
|
hptl_jp1_imss_mail_inform_leave_assigned_text |
Specifies the body of the email message to be sent to the person in charge of notification of held Items by email.# If you want to use %, specify %%.If you want to use a linefeed character, specify \n. |
The number of Items whose processing is being delayed is %ITEMNUM_ASSIGNED%.\n%ITEMNUM_LEAVE_DETAIL%\nPriority to be monitored: %PRIORITY_LIST%\nTime that is not updated: \n%ITEM_LEAVE_THRESHOLD%\nSystem: %SYSTEM%\nProcess: %PROCESS%\n--------\n |
|
hptl_jp1_imss_mail_inform_leave_assigned_text_rep |
Specifies the body (the part to be repeated) of the email message to be sent to the person in charge of notification of held Items by email.# If you want to use %, specify %%.If you want to use a linefeed character, specify \n. |
Processing of the %ITEMID% Item is being delayed.\nTitle: %TITLE%\nPriority: %PRIORITY%\nStatus: %STATUS%\nPerson in charge: %CHARGE%\nUpdate date and time: %LASTUPDATE%\n--------\n |
|
hptl_jp1_imss_mail_inform_leave_assigned_text_over |
Specifies the body of the email message to the person in charge notification of held Items by email, which is sent when the maximum number of Items that are described in a single message is exceeded.# If you want to use %, specify %%.If you want to use a linefeed character, specify \n. |
The maximum number of Items that can be described in this notification is exceeded.\nThe remaining number of Items whose processing is being delayed is %ITEMNUM_ASSIGNED_REMAIN%.\n |
|
hptl_jp1_imss_mail_inform_leave_pwb_title |
Specifies the title of the email message to the person in charge of notification of held Items by email.# If you want to use %, specify %%.If you want to use a linefeed character, specify \n. |
[Held Item notification for the process work board manager] Processing of %ITEMNUM_PWB% Items is being delayed. |
|
hptl_jp1_imss_mail_inform_leave_pwb_text |
Specifies the body of the email message to be sent to the process work board manager for notification of held Items by email.# If you want to use %, specify %%.If you want to use a linefeed character, specify \n. |
Advise the number of Items whose processing is being delayed.\nThe number of Items whose processing is being delayed is %ITEMNUM_PWB%.\n%ITEMNUM_LEAVE_DETAIL%\nPriority to be monitored: %PRIORITY_LIST%\nTime that is not updated: \n%ITEM_LEAVE_THRESHOLD%\nSystem: %SYSTEM%\nProcess: %PROCESS%\n |
Settings for registering Items by email
Use an equal sign (=) to connect a specifiable key and its value.
Specification key name |
Description |
Default value |
Specify or not |
---|---|---|---|
hptl_jp1_imss_mail_use_jssitementrybymail |
Specifies whether to allow use of a command to register Items by email. When a value other than ON is set, the command cannot be used to register Items by email. |
OFF |
Y |
hptl_jp1_imss_mail_pop3_server |
Specifies the address of the POP3 server. |
localhost |
|
hptl_jp1_imss_mail_pop3_port |
Specifies the port number of the POP3 server. Specify a half-width integer from 1 to 65535. |
110 |
Y |
hptl_jp1_imss_mail_pop3_domain |
Specifies the domain of a user who can register Items by email. To specify multiple users, separate them with semicolons (;). You can specify a maximum of 100 domains (strings that conform to RFC822).# |
-- |
|
hptl_jp1_imss_mail_pop3_address |
Specifies the email address of a user who can register Items by email. To specify multiple users, separate them with semicolons (;). You can specify a maximum of 1,000 email addresses (strings that conforms to RFC822).# |
-- |
Y |
hptl_jp1_imss_mail_pop3_user |
Specifies the user account of a mail server to which an email message for registering Items by mail is sent. |
-- |
Y |
hptl_jp1_imss_mail_pop3_password |
Specifies the password for a mail server to which an email message for registering an Item by email is sent. |
-- |
Y |
hptl_jp1_imss_mail_receive_number |
Specifies the number of email messages to be obtained from the mail server at a time. Specify a half-width integer from 1 to 100. |
50 |
Y |
hptl_jp1_imss_mail_messageid_maxlen |
Specifies the message ID length (in bytes) of an email message that is used to suppress duplicated registration. Specify a half-width integer from 1 to 255. |
64 |
Y |
hptl_jp1_imss_mail_tmp_file_max_size |
Specifies the maximum size of a file where an email message is saved temporarily (in megabytes). Specify a half-width integer from 1 to 10. |
5 |
Y |
hptl_jp1_imss_mail_tmp_file_max_num |
Specifies the maximum number of files to be output as a file in which an email message is saved temporarily. Specify a half-width integer from 1 to 200. |
100 |
Y |
hptl_jp1_imss_mail_append_file_output_path |
Specifies the path to the output destination folder for the attached file(s) within 100 characters. Separate paths with slashes (/). |
-- |
Y |
hptl_jp1_imss_mail_append_file_output_folder_max |
Specifies the maximum number of folders to which attached files can be output. Specify a half-width integer from 1 to 999. |
200 |
Y |
hptl_jp1_imss_mail_append_file_output_max_size |
Specifies the maximum size of an attached file that can be output (in megabytes). Specify a half-width integer from 1 to 5. |
5 |
Y |
Converting information by using variables
For the title and body of an email message, you can specify information contained in Item information by using variables. When an email message is sent, variables are converted to information contained in Item information. To describe variables, use a format like %USERID%. The following table lists the variables you can use and the table after that shows the results after conversion.
Information to be sent |
Name of keys for which variables can be specified |
Specifiable variable name |
---|---|---|
User deletion |
|
%USERID% |
%USERNAME% |
||
Role deletion |
|
%ROLEID% |
%ROLENAME% |
||
Item creation |
|
%ITEMID% |
%TITLE% |
||
%SYSTEM% |
||
%PROCESS% |
||
%PROCESSITEMID% |
||
%SEVERITY% |
||
%SEVERITYREASON% |
||
%IMPACT% |
||
%IMPACTREASON% |
||
%PRIORITY% |
||
%PRIORITYREASON% |
||
%ITEMCATEGORY% |
||
%ISSUECATEGORY% |
||
%CHANGESCALE% |
||
%RELEASETYPE% |
||
%STATUS% |
||
%RESULT% |
||
%ACCRUALDATE% |
||
%PHENOMENON% |
||
%SOLUTION% |
||
%REGISTRANT% |
||
%REGISTDATE% |
||
%CHARGE% |
||
%PERIOD% |
||
%RESPONDENT% |
||
%STARTDATE% |
||
%COMPDATE% |
||
%CUSTOMERNAME% |
||
%INQUIRYNAME% |
||
%ESTIMATEDCOST% |
||
%ACTUALCOST% |
||
%EFFECTSERVICE% (Cannot be specified for the email title.) |
||
%FAILURELOCATION% (Cannot be specified for the email title.) |
||
%SUMMARY% (Cannot be specified for the email title.) |
||
%AVOIDANCECODE% |
||
%AVOIDANCE% (Cannot be specified for the email title.) |
||
%SITUATION% (Cannot be specified for the email title.) |
||
%MEASURES% (Cannot be specified for the email title.) |
||
%CAUSE% |
||
%ROOTCAUSE% (Cannot be specified for the email title.) |
||
%SOLUTION% (Cannot be specified for the email title.) |
||
%SCHEDULE% (Cannot be specified for the email title.) |
||
%IMPACTEVAL% (Cannot be specified for the email title.) |
||
%DELIBERATIONRST% (Cannot be specified for the email title.) |
||
%FREEDESCRIPTION% (Cannot be specified for the email title.) |
||
%JP1PRODUCTNAME% |
||
%JP1JOBNETNAME% |
||
%JP1JOBNAME% |
||
%JP1SNMPSRC% |
||
%JP1NODENAME% |
||
%JP1ALARMNAME% |
||
%LASTUPDATE% |
||
%IMEVENTNO% |
||
%IMHOSTNAME% |
||
%USERTEXT01% to %USERTEXT20% (Cannot be specified for the email title.) |
||
%USERINT01% to %USERINT05% |
||
%USEREXTTYPE01% to USEREXTTYPE05 |
||
%USERCODE01% to %USERCODE05% |
||
%USERTIME01% to %USERTIME05% |
||
Escalation of an Item |
|
%ITEMID% |
%TITLE% |
||
%SYSTEM% |
||
%PROCESS% |
||
%PROCESSITEMID% |
||
%SEVERITY% |
||
%SEVERITYREASON% |
||
%IMPACT% |
||
%IMPACTREASON% |
||
%PRIORITY% |
||
%PRIORITYREASON% |
||
%ITEMCATEGORY% |
||
%ISSUECATEGORY% |
||
%CHANGESCALE% |
||
%RELEASETYPE% |
||
%STATUS% |
||
%RESULT% |
||
%ACCRUALDATE% |
||
%PHENOMENON% |
||
%SOLUTION% |
||
%REGISTRANT% |
||
%REGISTDATE% |
||
%CHARGE% |
||
%PERIOD% |
||
%RESPONDENT% |
||
%STARTDATE% |
||
%COMPDATE% |
||
%CUSTOMERNAME% |
||
%INQUIRYNAME% |
||
%ESTIMATEDCOST% |
||
%ACTUALCOST% |
||
%EFFECTSERVICE% (Cannot be specified for the email title.) |
||
%FAILURELOCATION% (Cannot be specified for the email title.) |
||
%SUMMARY% (Cannot be specified for the email title.) |
||
%AVOIDANCECODE% |
||
%AVOIDANCE% (Cannot be specified for the email title.) |
||
%SITUATION% (Cannot be specified for the email title.) |
||
%MEASURES% (Cannot be specified for the email title.) |
||
%CAUSE% |
||
%SOLUTION% (Cannot be specified for the email title.) |
||
%SCHEDULE% (Cannot be specified for the email title.) |
||
%IMPACTEVAL% (Cannot be specified for the email title.) |
||
%DELIBERATIONRST% (Cannot be specified for the email title.) |
||
%FREEDESCRIPTION% (Cannot be specified for the email title.) |
||
%JP1PRODUCTNAME% |
||
%JP1JOBNETNAME% |
||
%JP1JOBNAME% |
||
%JP1SNMPSRC% |
||
%JP1NODENAME% |
||
%JP1ALARMNAME% |
||
%LASTUPDATE% |
||
%IMEVENTNO% |
||
%IMHOSTNAME% |
||
%USERTEXT01% to %USERTEXT20% (Cannot be specified for the email title.) |
||
%USERINT01% to %USERINT05% |
||
%USEREXTTYPE01% to USEREXTTYPE05 |
||
%USERCODE01% to %USERCODE05% |
||
%USERTIME01% to %USERTIME05% |
||
Changes of the person in charge |
|
%ITEMID% |
%TITLE% |
||
%SYSTEM% |
||
%PROCESS% |
||
%PROCESSITEMID% |
||
%SEVERITY% |
||
%SEVERITYREASON% |
||
%IMPACT% |
||
%IMPACTREASON% |
||
%PRIORITY% |
||
%PRIORITYREASON% |
||
%ITEMCATEGORY% |
||
%ISSUECATEGORY% |
||
%CHANGESCALE% |
||
%RELEASETYPE% |
||
%STATUS% |
||
%RESULT% |
||
%ACCRUALDATE% |
||
%PHENOMENON% |
||
%SOLUTION% |
||
%REGISTRANT% |
||
%REGISTDATE% |
||
%CHARGE% |
||
%PERIOD% |
||
%RESPONDENT% |
||
%STARTDATE% |
||
%COMPDATE% |
||
%CUSTOMERNAME% |
||
%INQUIRYNAME% |
||
%ESTIMATEDCOST% |
||
%ACTUALCOST% |
||
%EFFECTSERVICE% (Cannot be specified for the email title.) |
||
%FAILURELOCATION% (Cannot be specified for the email title.) |
||
%SUMMARY% (Cannot be specified for the email title.) |
||
%AVOIDANCECODE% |
||
%AVOIDANCE% (Cannot be specified for the email title.) |
||
%SITUATION% (Cannot be specified for the email title.) |
||
%MEASURES% (Cannot be specified for the email title.) |
||
%CAUSE% |
||
%ROOTCAUSE% (Cannot be specified for the email title.) |
||
%SOLUTION% (Cannot be specified for the email title.) |
||
%SCHEDULE% (Cannot be specified for the email title.) |
||
%IMPACTEVAL% (Cannot be specified for the email title.) |
||
%DELIBERATIONRST% (Cannot be specified for the email title.) |
||
%FREEDESCRIPTION% (Cannot be specified for the email title.) |
||
%JP1PRODUCTNAME% |
||
%JP1JOBNETNAME% |
||
%JP1JOBNAME% |
||
%JP1SNMPSRC% |
||
%JP1NODENAME% |
||
%JP1ALARMNAME% |
||
%LASTUPDATE% |
||
%IMEVENTNO% |
||
%IMHOSTNAME% |
||
%USERTEXT01% to %USERTEXT20% (Cannot be specified for the email title.) |
||
%USERINT01% to %USERINT05% |
||
%USEREXTTYPE01% to USEREXTTYPE05 |
||
%USERCODE01% to %USERCODE05% |
||
%USERTIME01% to %USERTIME05% |
||
Closing an Item |
|
%ITEMID% |
%TITLE% |
||
%SYSTEM% |
||
%PROCESS% |
||
%PROCESSITEMID% |
||
%SEVERITY% |
||
%SEVERITYREASON% |
||
%IMPACT% |
||
%IMPACTREASON% |
||
%PRIORITY% |
||
%PRIORITYREASON% |
||
%ITEMCATEGORY% |
||
%ISSUECATEGORY% |
||
%CHANGESCALE% |
||
%RELEASETYPE% |
||
%STATUS% |
||
%RESULT% |
||
%ACCRUALDATE% |
||
%PHENOMENON% |
||
%SOLUTION% |
||
%REGISTRANT% |
||
%REGISTDATE% |
||
%CHARGE% |
||
%PERIOD% |
||
%RESPONDENT% |
||
%STARTDATE% |
||
%COMPDATE% |
||
%CUSTOMERNAME% |
||
%INQUIRYNAME% |
||
%ESTIMATEDCOST% |
||
%ACTUALCOST% |
||
%EFFECTSERVICE% (Cannot be specified for the email title.) |
||
%FAILURELOCATION% (Cannot be specified for the email title.) |
||
%SUMMARY% (Cannot be specified for the email title.) |
||
%AVOIDANCECODE% |
||
%AVOIDANCE% (Cannot be specified for the email title.) |
||
%SITUATION% (Cannot be specified for the email title.) |
||
%MEASURES% (Cannot be specified for the email title.) |
||
%CAUSE% |
||
%ROOTCAUSE% (Cannot be specified for the email title.) |
||
%SOLUTION% (Cannot be specified for the email title.) |
||
%SCHEDULE% (Cannot be specified for the email title.) |
||
%IMPACTEVAL% (Cannot be specified for the email title.) |
||
%DELIBERATIONRST% (Cannot be specified for the email title.) |
||
%FREEDESCRIPTION% (Cannot be specified for the email title.) |
||
%JP1PRODUCTNAME% |
||
%JP1JOBNETNAME% |
||
%JP1JOBNAME% |
||
%JP1SNMPSRC% |
||
%JP1NODENAME% |
||
%JP1ALARMNAME% |
||
%LASTUPDATE% |
||
%IMEVENTNO% |
||
%IMHOSTNAME% |
||
%USERTEXT01% to %USERTEXT20% (Cannot be specified for the email title.) |
||
%USERINT01% to %USERINT05% |
||
%USEREXTTYPE01% to USEREXTTYPE05 |
||
%USERCODE01% to %USERCODE05% |
||
%USERTIME01% to %USERTIME05% |
||
Notification by email before the deadline |
|
%SYSTEM% |
%PROCESS% |
||
%ITEMNUM_ASSIGNED% |
||
%ITEMNUM_PRIHIGH_ASSIGNED% |
||
%ITEMNUM_PRIMID_ASSIGNED% |
||
%ITEMNUM_PRINOR_ASSIGNED% |
||
%ITEMNUM_ASSIGNED_REMAIN% |
||
%ITEMNUM_PWB% |
||
%ITEMNUM_PRIHIGH_PWB% |
||
%ITEMNUM_PRIMID_PWB% |
||
%ITEMNUM_PRINOR_PWB% |
||
|
%SYSTEM% |
|
%PROCESS% |
||
%ITEMNUM_ASSIGNED% |
||
%ITEMNUM_PRIHIGH_ASSIGNED% |
||
%ITEMNUM_PRIMID_ASSIGNED% |
||
%ITEMNUM_PRINOR_ASSIGNED% |
||
%ITEMNUM_PWB% |
||
%BEFORE_DAYS% |
||
%SEND_FREQUENCY% |
||
%ITEMNUM_PRIHIGH_PWB% |
||
%ITEMNUM_PRIMID_PWB% |
||
%ITEMNUM_PRINOR_PWB% |
||
|
%ITEMID% |
|
%TITLE% |
||
%PRIORITY% |
||
%STATUS% |
||
%CHARGE% |
||
%PERIOD% |
||
Notification of a held Item |
|
%ITEMNUM_ASSIGNED% |
%ITEM_LEAVE_THRESHOLD% |
||
%PRIORITY_LIST% |
||
%ITEMNUM_LEAVE_DETAIL% |
||
%SYSTEM% |
||
%PROCESS% |
||
%ITEMNUM_ASSIGNED_REMAIN% |
||
%ITEMNUM_PWB% |
||
|
%ITEMNUM_ASSIGNED% |
|
%ITEM_LEAVE_THRESHOLD% |
||
%PRIORITY_LIST% |
||
%ITEMNUM_LEAVE_DETAIL% |
||
%SYSTEM% |
||
%PROCESS% |
||
%ITEMNUM_PWB% |
||
|
%ITEMID% |
|
%TITLE% |
||
%PRIORITY% |
||
%CHARGE% |
||
%LASTUPDATE% |
||
%PERIOD% |
Specifiable variable name |
Contents after conversion |
---|---|
%USERID% |
Converted to the user ID of a user to be deleted. |
%USERNAME% |
Converted to the user name of a user to be deleted. |
%ROLEID% |
Converted to the role ID of a role to be deleted. |
%ROLENAME% |
Converted to the role name of a role to be deleted. |
%ITEMID% |
Converted to the Item ID of the applicable Item. |
%TITLE% |
Converted to the string to be displayed for Title of the applicable Item. |
%SYSTEM% |
Converted to the string to be displayed for System of the applicable Item. |
%PROCESS% |
Converted to the string to be displayed for Process of the applicable Item. |
%PROCESSITEMID% |
Converted to the string to be displayed for Inter-process ID of the applicable Item. |
%SEVERITY% |
Converted to the string to be displayed for Severity of the applicable Item. |
%SEVERITYREASON% |
Converted to the string to be displayed for Reason for severity of the applicable Item. |
%IMPACT% |
Converted to the string to be displayed for Impact level of the applicable Item. |
%IMPACTREASON% |
Converted to the string to be displayed for Reason for Impact level of the applicable Item. |
%PRIORITY% |
Converted to the string to be displayed for Priority of the applicable Item. |
%PRIORITYREASON% |
Converted to the string to be displayed for Reason for priority of the applicable Item. |
%ITEMCATEGORY% |
Converted to the string to be displayed for Item type of the applicable Item. |
%ISSUECATEGORY% |
Converted to the string to be displayed for Problem domain of the applicable Item. |
%CHANGESCALE% |
Converted to the string to be displayed for Scale of change of the applicable Item. |
%RELEASETYPE% |
Converted to the string to be displayed for Release type of the applicable Item. |
%STATUS% |
Converted to the string to be displayed for Status of the applicable Item. |
%RESULT% |
Converted to the string to be displayed for Result of the applicable Item. |
%ACCRUALDATE% |
Converted to the string to be displayed for Occurrence date and time of the applicable Item. |
%PHENOMENON% |
Converted to the string to be displayed for Occurred type of the applicable Item. |
%SOLUTION% |
Converted to the string to be displayed for Solution category of the applicable Item. |
%REGISTRANT% |
Converted to the string to be displayed for Registrant of the applicable Item. |
%REGISTDATE% |
Converted to the string to be displayed for Registration date and time of the applicable Item. |
%CHARGE% |
Converted to the string to be displayed for Person in charge of the applicable Item. |
%PERIOD% |
Converted to the string to be displayed for Deadline of the applicable Item. |
%RESPONDENT% |
Converted to the string to be displayed for Answerer of the applicable Item. |
%STARTDATE% |
Converted to the string to be displayed for Start date and time of the applicable Item. |
%COMPDATE% |
Converted to the string to be displayed for End date and time of the applicable Item. |
%CUSTOMERNAME% |
Converted to the string to be displayed for Customer name of the applicable Item. |
%INQUIRYNAME% |
Converted to the string to be displayed for Inquirer of the applicable Item. |
%ESTIMATEDCOST% |
Converted to the string to be displayed for Cost (planned) of the applicable Item. |
%ACTUALCOST% |
Converted to the string to be displayed for Cost (actual) of the applicable Item. |
%EFFECTSERVICE% |
Converted to the string to be displayed for Impact service of the applicable Item. |
%FAILURELOCATION% |
Converted to the string to be displayed for Problem component and version of the applicable Item. |
%SUMMARY% |
Converted to the string to be displayed for Overview of the applicable Item. |
%AVOIDANCECODE% |
Converted to the string to be displayed for Workaround type of the applicable Item. |
%AVOIDANCE% |
Converted to the string to be displayed for Workaround of the applicable Item. |
%SITUATION% |
Converted to the string to be displayed for Work status of the applicable Item. |
%MEASURES% |
Converted to the string to be displayed for How to avoid the problem in the future of the applicable Item. |
%CAUSE% |
Converted to the string to be displayed for Cause of the applicable Item. |
%ROOTCAUSE% |
Converted to the string to be displayed for Fundamental cause of the applicable Item. |
%SOLUTION% |
Converted to the string to be displayed for Solution of the applicable Item. |
%SCHEDULE% |
Converted to the string to be displayed for Schedule and main steps of the applicable Item. |
%IMPACTEVAL% |
Converted to the string to be displayed for Impact assessment for change of the applicable Item. |
%DELIBERATIONRST% |
Converted to the string to be displayed for Discussions result of the applicable Item. |
%FREEDESCRIPTION% |
Converted to the string to be displayed for Free memo column of the applicable Item. |
%JP1PRODUCTNAME% |
Converted to the string to be displayed for Product name of the applicable Item. |
%JP1JOBNETNAME% |
Converted to the string to be displayed for Jobnet name of the applicable Item. |
%JP1JOBNAME% |
Converted to the string to be displayed for Job name of the applicable Item. |
%JP1SNMPSRC% |
Converted to the string to be displayed for SNMP source of the applicable Item. |
%JP1NODENAME% |
Converted to the string to be displayed for Monitored node name of the applicable Item. |
%JP1ALARMNAME% |
Converted to the string to be displayed for Alarm name of the applicable Item. |
%LASTUPDATE% |
Converted to the string to be displayed for Update date and time of the applicable Item. |
%IMEVENTNO% |
Converted to the string to be displayed for Event database serial number of the applicable Item. |
%IMHOSTNAME% |
Converted to the string to be displayed for JP1/IM-M host name of the applicable Item. |
%USERTEXT01% to %USERTEXT20% |
Converted to the string to be displayed for Extended text 01 to Extended text 20 of the applicable Item. |
%USERINT01% to %USERINT05% |
Converted to the string to be displayed for Extended numerical data 01 to Extended numerical data 05 of the applicable Item. |
%USEREXTTYPE01% to USEREXTTYPE05 |
Converted to the string to be displayed for Extended user information type 01 to Extended user information type 05 of the applicable Item. |
%USERCODE01% to %USERCODE05% |
Converted to the string to be displayed for Extended code 01 to Extended code 05 of the applicable Item. |
%USERTIME01% to %USERTIME05% |
Converted to the string to be displayed for Extended time 01 to Extended time 05 of the applicable Item. |
%ITEMNUM_ASSIGNED% |
Converted to the total number of target Items assigned to the applicable person in charge. |
%ITEMNUM_PRIHIGH_ASSIGNED% |
Converted to the number of Items whose priority set by the person in charge is Very urgent. |
%ITEMNUM_PRIMID_ASSIGNED% |
Converted to the number of Items whose priority set by the person in charge is Urgent. |
%ITEMNUM_PRINOR_ASSIGNED% |
Converted to the number of Items whose priority set by the person in charge is Standard. |
%ITEMNUM_ASSIGNED_REMAIN% |
Converted to the number of remaining Items which are not contained in the email message to the person in charge. |
%ITEMNUM_PWB% |
Converted to the total number of target Items assigned to the process work board manager. |
%ITEMNUM_PRIHIGH_PWB% |
Converted to the number of Items whose priority set by the process work board manager is Very urgent. |
%ITEMNUM_PRIMID_PWB% |
Converted to the number of Items whose priority set by the process work board manager is Urgent. |
%ITEMNUM_PRINOR_PWB% |
Converted to the number of Items whose priority set by the process work board manager is Standard. |
%BEFORE_DAYS% |
Converted to the number of days before sending the notification by email before the deadline. |
%SEND_FREQUENCY% |
Converted to the frequency for sending notification by email. |
%ITEM_LEAVE_THRESHOLD% |
Converted to a list of periods for an Item to be regarded as held after the Item is left unprocessed for each status. |
%PRIORITY_LIST% |
Converted to a list of priorities to be monitored. |
%ITEMNUM_LEAVE_DETAIL% |
Converted to the number of held Items for each status. |
%LASTUPDATE% |
Converted to the update date and time of the Item. |
- Notes
-
-
If % exists only at the beginning of a variable, such as %USERID, it is sent without being converted.
-
If a variable name contains an error, it is sent without being converted.
-
Note
-
The Email definition file (jp1imss_mail_setting.conf) must be created or edited with a character encoding that is compatible with the system locale of the machine on which JP1/IM - Service Support is installed. You can use one of the following character encodings:
-
In a Japanese environment: MS932
-
In an English environment: ISO-8859-1
-
In a Chinese environment: GB18030
-
Definition example
The following is a definition example when you set to send an email message when the person in charge is changed. Note that this example shows only the part that is necessary for the setting.
hptl_jp1_imss_mail_server=MailServer1 hptl_jp1_imss_mail_port=25 hptl_jp1_imss_mail_user_max=256 hptl_jp1_imss_mail_form_address=administrator@hitachi.com hptl_jp1_imss_mail_notice_charaset=Windows-31J hptl_jp1_imss_mail_item_charge_flag=ON hptl_jp1_imss_mail_item_charge_title=[the person in charge change notification %ITEMID%]%TITLE% hptl_jp1_imss_mail_item_charge_text= the person in charge (Item ID: %ITEMID%) changed.\nSystem: %SYSTEM%\nProcess: %PROCESS%\nTitle: %TITLE%\nPriority: %PRIORITY%\nStatus: %STATUS%\nPerson in charge: %CHARGE%\nDeadline: %PERIOD%\n
The following is a definition example of an email message to be used when notification is sent by email before the deadline:
hptl_jp1_imss_mail_form_name=JP1/IM-SS hptl_jp1_imss_mail_form_address=administrator@hitachi.com hptl_jp1_imss_mail_charaset=iso-2022-jp hptl_jp1_imss_mail_format=text/plain hptl_jp1_imss_mail_inform_deadline_mail_maximum_num=20 hptl_jp1_imss_mail_inform_deadline_assigned_title=[Deadline notification for the person in charge] Item - Deadline is coming closer. hptl_jp1_imss_mail_inform_deadline_assigned_text=The number of Items whose deadline is coming closer is %ITEMNUM_ASSIGNED%.\n The number of Items whose priority is Very urgent is %ITEMNUM_PRIHIGH_ASSIGNED%.\n The number of Items whose priority is Urgent is %ITEMNUM_PRIMID_ASSIGNED%.\n The number of Items whose priority is Standard is %ITEMNUM_PRINOR_ASSIGNED%.\nSystem: %SYSTEM%\n Process: %PROCESS%\n--------\n hptl_jp1_imss_mail_inform_deadline_assigned_text_rep=Item - Deadline for %ITEMID% is coming closer.\nTitle: %TITLE%\nPriority: %PRIORITY%\nStatus: %STATUS%\nPerson in charge: %CHARGE%\nDeadline: %PERIOD%\n --------\n hptl_jp1_imss_mail_inform_deadline_assigned_text_over=The maximum number of Items that can be described in this message is exceeded.\nThere are %ITEMNUM_ASSIGNED_REMAIN% Items whose deadline is coming closer.\n hptl_jp1_imss_mail_inform_deadline_pwb_title=[Deadline notification for the process work board manager] The Item deadline for %ITEMNUM_PWB% Items is coming closer. hptl_jp1_imss_mail_inform_deadline_pwb_text=Advise the number of Items whose deadline is coming closer.\nNumber of days before the deadline:%BEFORE_HOURS%\nSettings for the number of email notifications: %SEND_FREQUENCY%\nSystem: %SYSTEM%\nProcess: %PROCESS%\nNumber of Items: %ITEMNUM_PWB%\n The number of Items whose priority is set to Very urgent is %ITEMNUM_PRIHIGH_ASSIGNED%.\n The number of Items whose priority is set to Urgent is %ITEMNUM_PRIMID_ASSIGNED%.\n The number of Items whose priority is set to Standard is %ITEMNUM_PRINOR_ASSIGNED%.\n
The following is an example of an email notification of held Items:
hptl_jp1_imss_mail_form_name=JP1/IM-SS hptl_jp1_imss_mail_form_address=administrator@hitachi.com hptl_jp1_imss_mail_charaset=iso-2022-jp hptl_jp1_imss_mail_format=text/plain hptl_jp1_imss_mail_inform_leave_mail_maximum_num=20 hptl_jp1_imss_mail_inform_leave_assigned_title=[Held Item notification for a person in charge] Processing of Items is being delayed. hptl_jp1_imss_mail_inform_leave_assigned_text=The number of Items whose processing is being delayed is %ITEMNUM_ASSIGNED%.\n%ITEMNUM_LEAVE_DETAIL%\nPriority to be monitored: %PRIORITY_LIST%\nTime that is not updated: \n%ITEM_LEAVE_THRESHOLD%\nSystem: %SYSTEM%\nProcess: %PROCESS%\n--------\n hptl_jp1_imss_mail_inform_leave_assigned_text_rep=Processing to the %ITEMID% Item is being delayed.\nTitle: %TITLE%\nPriority: %PRIORITY%\nStatus: %STATUS%\nPerson in charge: %CHARGE%\nUpdate date and time: %LASTUPDATE%\n--------\n hptl_jp1_imss_mail_inform_leave_assigned_text_over=The maximum number of Items that can be described in this notification is exceeded.\nThe remaining number of Items whose processing is being delayed is %ITEMNUM_ASSIGNED_REMAIN%.\n hptl_jp1_imss_mail_inform_leave_pwb_title=[Deadline notification for the process work board manager] Processing of %ITEMNUM_PWB% Items is being delayed. hptl_jp1_imss_mail_inform_leave_pwb_text=Advise the number of Items whose processing is being delayed.\nThe number of Items whose processing is being delayed is %ITEMNUM_PWB%.\n%ITEMNUM_LEAVE_DETAIL%\nPriority to be monitored: %PRIORITY_LIST%\nTime that is not updated: \n%ITEM_LEAVE_THRESHOLD%\nSystem: %SYSTEM%\nProcess: %PROCESS%\n
The following is an example of an email message that is used for registering an Item by email:
hptl_jp1_imss_mail_use_jssitementrybymail=ON hptl_jp1_imss_mail_pop3_server=MailServer2 hptl_jp1_imss_mail_pop3_port=110 hptl_jp1_imss_mail_pop3_address=user1@hitachi.com;user2@hitachi.com hptl_jp1_imss_mail_pop3_domain=hitachi.co.jp hptl_jp1_imss_mail_pop3_user=sender@hitachi.co.jp hptl_jp1_imss_mail_pop3_password=sender_pswd hptl_jp1_imss_mail_receive_number=50 hptl_jp1_imss_mail_messageid_maxlen=64 hptl_jp1_imss_mail_tmp_file_max_size=5 hptl_jp1_imss_mail_tmp_file_max_num=100 hptl_jp1_imss_mail_append_file_output_path=C:/jp1_imss/mail/append_file hptl_jp1_imss_mail_append_file_output_folder_max=200 hptl_jp1_imss_mail_append_file_output_max_size=5