10.3.1 Changing the IP address

You cannot change the IP address or logical IP address (for a cluster system) while JP1/IM - Service Support is running. To change the IP address:

To change the IP address:

1. Stop services in the following order:

   • JP1/Service Support - Task Service

   • JP1/Service Support - Web Service

   • JP1/Service Support

   • JP1/Service Support - DB Server

2. Change the IP address.

3. Restart services in the following order:

   • JP1/Service Support - DB Server

   • JP1/Service Support

   • JP1/Service Support - Web Service

   • JP1/Service Support - Task Service

To change the logical IP address (for a cluster system):

1. Switch the active server from the secondary node to the primary node.

   Switch the nodes by using the cluster software. This step is not necessary if the primary node is already running as the active server.

2. On the primary node, use the cluster software to stop services in the following order:

   • JP1/Service Support - Task Service

   • JP1/Service Support - Web Service

   • JP1/Service Support

   • JP1/Service Support - DB Server

   • JP1/Service Support - DB Cluster Service

3. On the primary node, change the logical IP address.

4. Switch the active node from the primary node to the secondary node.

   Switch the nodes by using the cluster software.

5. On the secondary node, change the logical IP address.

6. Switch the active node from the secondary node to the primary node.

   Switch the nodes by using the cluster software.

7. On the primary node, use the cluster software to start the services in the following order:

   • JP1/Service Support - DB Cluster Service

   • JP1/Service Support - DB Server

   • JP1/Service Support

   • JP1/Service Support - Web Service

   • JP1/Service Support - Task Service

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