6.6.1 Product upgrade from JP1/IM - Service Support (Standard) to JP1/IM - Service Support Advanced Edition

This section describes how to perform a product upgrade from JP1/IM - Service Support (Standard) to JP1/IM - Service Support Advanced Edition when JP1/IM - Service Support (Standard) is installed in a 64-bit Windows environment. You can use this procedure even if the two products are different versions. Before beginning the upgrade process, create a backup of the Item management database that you can use to recover the database if something goes wrong. For details, see 6.2.3 Backing up the environment.

1. Insert the distribution media into the drive, and install JP1/IM - Service Support.

   Install the product by following the prompts of the installer, which starts automatically.

   The same installation folder as the previous installation will be used.

   The user information and the program name displayed in the Start menu are also inherited from the previous installation.

2. If requested, restart the operating system.

3. Execute the jsssetup.bat command.

   From the Start menu, select Programs, JP1_Integrated Management - Service Support, and then JP1_IM-SS Command Prompt. From the command prompt, execute the jsssetup.bat command to set up JP1/IM - Service Support.

   To ensure that the contents of the Item management database are carried over to the new product, specify the option below. The option you specify depends on the whether versions of JP1/IM - Service Support (Standard) and JP1/IM - Service Support Advanced Edition are the same or different.

   • If the versions are different (the process involves a version upgrade)

     Specify the -vup option only.

   • If the products are the same version

     Specify the -r option only.

   The following describes the free space requirements for the drive that stores the Item management database.

   • Free space requirements when the previous version is 10-10

     Size of Item management database	Required free space
     S	0.2 gigabytes
     M	0.9 gigabytes
     L	1.4 gigabytes
     LL	2.9 gigabytes

   When you set up JP1/IM - Service Support after a version upgrade installation, the system creates temporary files. Make sure that approximately 400 MB of additional free space is available on the disk where the installation folder of JP1/IM - Service Support (Standard) is located. Because different products have different memory requirements, see the Release Notes for details on the memory requirements for your situation.

   Specify other arguments as described below according to your operation requirements. For details on the jsssetup.bat command, see jsssetup.bat (sets up JP1/IM - Service Support) in Chapter 11. Commands.

   Allowing Items to be registered by email

   If you want to register Items by email, specify the -t option to create the master system and temporary receipt process work board. Note that you can create a master system and a temporary receipt process work board at any time (not only during setup) by using the jsscreatesysandpwb command. For details on the jsscreatesysandpwb command, see jsscreatesysandpwb (creates the master system and the temporary receipt process work board) in Chapter 11. Commands.

4. Execute the jsschauthorityserver command.

   If you use an LDAP server as the authentication server, or you use the authentication function of JP1/Base, execute the jsschauthorityserver command to switch the authentication server. You can skip this step if you do not use an LDAP server or the authentication function of JP1/Base.

   For details about the jsschauthorityserver command, see jsschauthorityserver (switches the authentication method) in Chapter 11. Commands.

5. Execute the jssdbbackup.bat command.

   Back up the new environment by executing the jssdbbackup.bat command with the -maint option specified.

   For details on the jssdbbackup.bat command, see jssdbbackup.bat (backs up databases) in Chapter 11. Commands.

To change the size of the Item management database to XL:

1. Execute the jssdbbackup.bat command.

   Back up the database by executing the jssdbbackup.bat command with the options below specified. If you specify any other options, you will not be able to recover the data in the new environment.

   • -o option

   • -mdb option

   • -expand option

   For details about the jssdbbackup.bat command, see jssdbbackup.bat (backs up databases) in Chapter 11. Commands.

2. Change the size of the Item management database by executing the jssdbinit.bat command.

   Specify -s XL as the command argument.

   For details on the jssdbinit.bat command, see jssdbinit.bat (initializes databases) in Chapter 11. Commands.

3. Execute the jssdbrecovery.bat command to recover the data from the backup you created in step 1.

   Execute the command with the following options specified:

   • -i option

   • -mdb option

   • -expand option

   For details on the jssdbrecovery.bat command, see jssdbrecovery.bat (recovers a database) in Chapter 11. Commands.

4. Execute the jssdbbackup.bat command.

   Back up the new environment by executing the jssdbbackup.bat command with the -maint and -o options specified.

   For details on the jssdbbackup.bat command, see jssdbbackup.bat (backs up databases) in Chapter 11. Commands.

If you have configured the system to display an HTML manual when you click the Help button, you need to overwrite the existing manual with the new version. For details on how to do so, see 6.7 Procedure for incorporating a manual.

To Page Top