Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/Integrated Management - Service Support Configuration and Administration Guide


5.16 Notes on use of antivirus software

Some anti-virus software might place an exclusive lock on a file or folder used by JP1/IM - Service Support. This can cause JP1/IM - Service Support to stop working correctly.

If your system scans for viruses while JP1/IM - Service Support is running, exclude the files and folders below from the scope of the antivirus software. If you stop JP1/IM - Service Support while this virus scan is in progress, make sure that the virus check has concluded for the files and folders below before you start JP1/IM - Service Support again.

Files and folders associated with JP1/IM - Service Support:
  • All files and folders under IM-SS-path\

  • All files and folders under the storage folders for the Item management database

In a logical host environment, exclude the following shared folders from the scope of the antivirus software:

  • All files and folders under shared-folder\db\

  • All files and folders under shared-folder\dbms\

  • All files and folders under shared-folder\log\

  • All files and folders under shared-folder\tools\