3.17.1 User management
The user management function of JP1/IM - Service Support manages information about JP1/IM - Service Support users. The information managed by this function includes user IDs and passwords, as well as business information such as titles and phone numbers.
- Organization of this subsection
(1) User properties managed by JP1/IM - Service Support
The following table lists the user properties managed by JP1/IM - Service Support.
Property |
Description |
---|---|
User ID |
ID that is used to log in to JP1/IM - Service Support |
Password |
Password that is used to log in to JP1/IM - Service Support |
Name |
Name of a registered user |
English name |
Registered user's name (English) |
Phone number |
Registered user's primary phone number |
Phone number 2 |
Registered user's secondary phone number |
Title |
Registered user's title in the organization |
Title level |
Information that defines a level for a title (usable for sorting#) |
Organization |
Organization that the registered user belongs to |
Email address |
Registered user's email address |
Comment |
Supplementary information about the registered user |
(2) Adding, editing, and deleting user information
You can add, edit, and delete user information by using JP1/IM - Service Support windows. To do so, however, you must belong to the user management role.
The following table shows the windows that can be used to add, edit, and delete user information.
Operation |
Window |
---|---|
Add |
Create user window (This window can be opened from the User management window.) |
Edit |
Edit user window (This window can be opened from the User management window.) |
Delete |
User management window |
If you want to add information about multiple users, use the jssuserimport command.
For details about manipulating user information by using windows, see 8.2 Creating users. For details about manipulating user information by using a command, see jssuserimport (imports user information) in Chapter 11. Commands.
(3) JP1/IM - Service Support system administrator (jp1admin user)
In JP1/IM - Service Support, the default system administrator has been registered. When you add user information to JP1/IM - Service Support, first, you must log in as the default system administrator. You cannot change the default system administrator's user ID or delete the default system administrator.
Property |
Default value |
---|---|
User ID |
jp1admin |
Password |
jp1admin# |
Name |
JP1 Administrator |
English name |
JP1 Administrator |
Phone number |
Blank |
Phone number 2 |
Blank |
Title |
Blank |
Title level |
Blank |
Organization |
Blank |
Email address |
Blank |
Comment |
This is the dedicated user for JP1 administrator. |
(4) Changing the logged-in user's own user information
Any user who is logged in to JP1/IM - Service Support can change his or her following properties without having the user management role:
-
Password
-
Phone number
-
Phone number 2
These properties can be changed by using the Edit user window. To open this window, in the main window (Item list), from the Option menu, select Edit my details.
For details about how to change the logged-in user's information (password and phone numbers), see the Job Management Partner 1/Integrated Management - Service Support Operator's Guide.
(5) Viewing user information
You can use the following windows to view the information about users registered in JP1/IM - Service Support:
-
User details window: Displays the information about a user.
-
List of roles window: Lists the roles that a user belongs to.
The above windows can be opened by clicking a user name displayed in the Item list of the main window (Item list) or in the View Item window.