Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/Integrated Management - Service Support Configuration and Administration Guide


3.6 Item editing

After an Item is registered in JP1/IM - Service Support, users can add information (such as investigation results) or change the status of the Item according to the progress of handling the Item. These operations are called editing.

If the option to set view permissions for individual Items is enabled for a process work board, a user can only edit the Items for which he or she is a view permissions owner. For details on setting view permissions for individual Items, see 3.11 Item access control.

When using the Item storage database in JP1/IM - Service Support Advanced Edition, you cannot edit Items in the Item storage database.

You can edit an Item by using the Edit item window or the jssitemedit command. Each method is described below.

Organization of this section