2.2.3 System configuration when linking with JP1 products
You can manage Items across an entire system by linking JP1/IM - Service Support with JP1/IM - Manager and JP1/AIM. The following describes examples of system configurations that link with each product.
- Organization of this subsection
(1) System configuration for linking with JP1/IM - Manager
The following figure shows an example of a system configuration that links with JP1/IM - Manager.
The following describes the programs needed on each computer and server.
- Item management console
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A computer from which a JP1/IM - Service Support user logs in to JP1/IM - Service Support from a Web browser to view and work with Items. Internet Explorer must be installed on the Item management console.
- Item management server
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A server where Items are managed. JP1/IM - Service Support must be installed on the Item management server. To link with JP1/IM - Manager, JP1/Base must be installed. The necessary JP1/Base version differs depending on the language environment of the Item management server as follows:
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In a Japanese environment: JP1/Base 10-00 or later
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In an English environment: JP1/Base 10-00 or later
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In a Chinese environment: JP1/Base 10-01 or later
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- Viewer
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A computer on which an operator views JP1 events being managed by the integrated manager.
To view JP1 events managed by the integrated manager, JP1/IM - View must be installed.
You can also access the JP1/IM - Service Support interface from JP1/IM - View, and register Items based on JP1 events managed by the integrated manager.
- Integrated manager
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The integrated manager is a server that provides integrated system monitoring using JPG/IM - Manager. JPG/IM - Manager 10-00 or later and its prerequisite software JP1/Base must be installed on the integrated manager server.
The events that occur in a system are managed by the integrated manager as JP1 events. JP1/IM - Manager can use automated actions to automatically register these JP1 events as incidents in JP1/IM - Service Support.
When the status of an automatically registered Item changes to Close, you can use a predefined automated action to change the status of the JP1 event that triggered the automated action to Processed. Also, because JP1/IM - Service Support issues a JP1 event that notifies an external system of Item information when the status of an Item changes, you can have this status change trigger a variety of actions by defining automated actions in advance.
- Agent
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A computer that JP1/IM - Manager monitors. To monitor an agent using JP1/IM - Manager, JP1/Base must be installed on the agent.
For details on the particular version of JP1/Base and JP1/IM - View you need to monitor systems using JP1/IM - Manager, and their operating system prerequisites, see the Job Management Partner 1/Integrated Management - Manager Overview and System Design Guide.
(2) System configuration for linking with JP1/AIM
The following figure shows an example of a system configuration that links with JP1/AIM.
The following describes the programs needed on each computer and server.
- Item management console
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A computer from which a JP1/IM - Service Support user logs in to JP1/IM - Service Support from a Web browser to view and work with Items. The Item management console can also be used to log in to JP1/AIM to view the management information JP1/AIM has retained in relation to JP1/IM - Service Support.
Internet Explorer must be installed on the Item management console.
- Item management server
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A server where Items are managed. JP1/IM - Service Support must be installed on the Item management server.
- Client
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A computer used to view the asset information managed on the JP1/AIM server.
You need a Web browser to view the asset information on the JP1/AIM server.
- JP1/AIM server
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A server that uses JP1/AIM to manage asset information for systems. JP1/AIM version 09-00 or later and the prerequisite Web server (IIS) must be installed on the JP1/AIM server.
(3) System configuration for linking with JP1/AIM and JP1/Software Distribution
By linking with JP1/Software Distribution, JP1/AIM can manage information collected from managed computers as asset information. The following figure shows an example of a system configuration that incorporates JP1/IM - Service Support into a system configured in this way.
The following describes the programs needed on each computer and server.
- Item management console
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A computer from which a JP1/IM - Service Support user logs in to JP1/IM - Service Support from a Web browser to view and work with Items. The Item management console can also be used to log in to JP1/AIM to view the management information JP1/AIM retains in relation to JP1/IM - Service Support.
Internet Explorer must be installed on the Item management console.
- Item management server
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A server where Items are managed. JP1/IM - Service Support must be installed on the Item management server.
- Client
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A computer used to view the asset information managed on the JP1/AIM server.
You need a Web browser to view the asset information on the JP1/AIM server.
- JP1/AIM server
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A server that uses JP1/AIM to manage asset information for systems. JP1/AIM version 09-00 or later and the prerequisite Web server (IIS) must be installed on the JP1/AIM server. To collect asset information from computers over the network, JP1/Software Distribution Manager must also be installed. JP1/AIM manages the information collected by JP1/Software Distribution Manager as asset information.
- Managed computer
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A computer for which asset information is being managed by JP1/Software Distribution Manager.
To collect asset information for JP1/Software Distribution Manager, JP1/Software Distribution Client must be installed.
For details on the versions of the Web browser, IIS, and the linked product JP1/Software Distribution Manager required to manage assets in JP1/AIM and their operating system prerequisites, see the Job Management Partner 1/Asset Information Manager Planning and Setup Guide.
(4) System configuration when linking with JP1/AO
The following figure shows an example of a system configuration that links with JP1/AO.
The following describes the programs needed on each computer and server.
- Item management console
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A computer from which a JP1/IM - Service Support user logs in to JP1/IM - Service Support from a Web browser to view and work with Items.
When you link with JP1/AO, single sign-on capabilities provided by the authentication functionality of JP1/Base allows the JP1/AO Submit Service dialog box associated with the JP1/IM - Service Support Item to open.
Internet Explorer must be installed on the Item management console.
- Item management server
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A server where Items are managed. JP1/IM - Service Support must be installed on the Item management server. To use the authentication functionality of JP1/Base, JP1/Base must be installed.
- Web browser
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A computer that runs a service managed by JP1/AO.
To execute a service through JP1/AO, a Web browser must be installed.
- IT operation automation server
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A server that uses JP1/AO to automate the operating procedures of a system. JP1/AO version 10-10 or later must be installed on the JP1/AO server. To use the authentication functionality of JP1/Base, JP1/Base must be installed.
- JP1/Base (authentication server)
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An authentication server that uses the authentication functionality of JP1/Base. You can use this authentication functionality to display JP1/AO dialog boxes by a single sign-on process. JP1/Base version 10-10 or later must be installed on the JP1/Base (authentication server) machine.