10.1.1 Corrective action when using the user-reply functionality
Replies to reply-request messages are sent from JP1/IM - View. However, in the following cases, you cannot enter a reply from JP1/IM - View.
|
No. |
Circumstance |
Notification sent to the user |
|---|---|---|
|
1 |
An error occurs in JP1/Advanced Shell when you enter a reply from JP1/IM, and the reply's success or failure is unknown in JP1/IM. |
Invalid data (or a similar message) is sent. |
|
2 |
A backlog of reply-waiting events was cleared because the backlog exceeded 2,000 events. |
JP1/IM - View displays the KAVB0551-E error message. |
|
3 |
JP1/IM has become unusable due to a communication failure or other problem |
None (JP1/IM - View is not available). |
Because reply-request messages are managed in shared memory on the machine where JP1/Advanced Shell is installed, a JP1/Advanced Shell administrator is able to use the following commands to check the status of reply-request messages and to reply to reply-request messages.
-
Displaying a list of reply-request messages in reply-waiting status
The administrator uses the adshlsmsg command to display a list of reply-request messages from operators that are in reply-waiting status. For details, see adshlsmsg command (displays a list of reply-request messages when a failure occurs) in 8.3 Shell operation commands.
-
Replying to (manually) or canceling a reply-request message in reply-waiting status
The administrator uses the adshchmsg command to enter a reply to or cancel a reply-request message from an operator that is in reply-waiting status. For details, see adshchmsg command (replies manually to a reply-request message when a failure occurs) in 8.3 Shell operation commands.