You must install PFM - Base before you install PFM - Agent for Service Response. A PFM - Agent cannot be installed on a host on which PFM - Base has not been installed.
To install PFM - Agent and PFM - Manager on the same host, install PFM - Manager first and then PFM - Agent.
When the Store database version is updated from 1.0 to 2.0, the setup procedure differs depending on the version of PFM - Manager or PFM - Base that is already installed. For details about how to set up version 2.0 of the Store database, see 2.4.2 Updating the Store version to 2.0.
Multiple PFM - Agents installed on the same host can be installed in any order.
Figure 2-3 Program installation procedure
![[Figure]](figure/zuv02030.gif)
There are two ways to install a Performance Management program on a Windows host. One method uses the provided CD-ROM, and the other method uses JP1/Software Distribution for remote installation. For details about the method that uses JP1/Software Distribution, see the Job Management Partner 1/Software Distribution Administrator's Guide Volume 1 (for Windows systems).
- Precautions regarding all operating systems
- If Performance Management programs and services are active on the host on which Performance Management programs are to be installed, stop all the active programs and services. For details about how to stop services, see the chapter explaining how to start and stop Performance Management in the Job Management Partner 1/Performance Management User's Guide.
- Precautions regarding installation on a Windows Server 2008 environment
- If user account control functionality (UAC) is enabled on the operating system, the User Account Control dialog box might be displayed during installation. If this dialog box is displayed, click the Continue button to continue installation, or click the Cancel button to cancel installation.
To install from the provided CD-ROM:
- At the host where PFM - Agent for Service Response is to be installed, log on as a user with Administrator permissions.
- Stop all running Performance Management programs and services.
If any Performance Management programs, IE Recorder, IE Probe Daemon, and services are running, stop all of them.
- Insert the CD-ROM.
Install the program by entering the required information, as requested in the installer's instructions.
You must define the following information during installation:
- User information
Enter user information, such as your user name.
- Installation folder
Specify the folder in which you wish to install the Performance Management program.
The installation folder is created when you choose the OK button after specifying the required information in the Select Directory dialog box. If you create a wrong folder by mistake, delete it after installation.
- Program folder
Specify the program menu name that is to be registered in the All Programs menu, which can be opened by choosing Start.
The default is that Performance Management is registered.
- Reference note
- For Performance Management programs other than PFM - Web Console, installation folders are automatically created during installation. Even for second or subsequent installations, the programs are installed in the folders specified for the first installation.