Preface

This manual describes the functionality and records of Job Management Partner 1/Performance Management - Agent Option for Service Response.

Note that in this manual, Job Management Partner 1 is hereafter abbreviated as JP1.

Intended readers

This manual is intended for the following readers:

Readers of this manual must be familiar with the system being monitored and Internet service protocols, and must have a basic knowledge of the operating systems.

For details about how to design and run systems that use JP1/Performance Management, also see the following manuals:

Organization of this manual

This manual is organized into the parts listed below. Note that this manual applies to the following OSs: Windows Server 2003 and Windows Server 2008. When there are differences in functionality between OSs, this manual provides a separate description for each OS.

Part 1. Overview
This part provides an overview of JP1/Performance Management - Agent Option for Service Response.
Part 2. Setup and Operation
This part explains how to install and set up JP1/Performance Management - Agent Option for Service Response. It also explains the definitions for service measurement, starting and stopping, and how to perform operations in a cluster system.
Part 3. Reference
This part describes the windows, definition files, monitoring templates, records, commands, and messages of JP1/Performance Management - Agent Option for Service Response.
Part 4. Troubleshooting
This part describes the actions to be taken for errors that might occur during operation of JP1/Performance Management - Agent Option for Service Response.

Conventions: Diagrams

This manual uses the following conventions in diagrams:

[Figure]

Conventions: Fonts and symbols

The following table explains the text formatting conventions used in this manual:

Text formattingConvention
BoldBold characters indicate text in a window, other than the window title. Such text includes menus, menu options, buttons, radio box options, or explanatory labels. For example:
  • From the File menu, choose Open.
  • Click the Cancel button.
  • In the Enter name entry box, type your name.
ItalicItalic characters indicate a placeholder for some actual text to be provided by the user or system. For example:
  • Write the command as follows:
    copy source-file target-file
  • The following message appears:
    A file was not found. (file = file-name)
Italic characters are also used for emphasis. For example:
  • Do not delete the configuration file.
MonospaceMonospace characters indicate text that the user enters without change, or text (such as messages) output by the system. For example:
  • At the prompt, enter dir.
  • Use the send command to send mail.
  • The following message is displayed:
    The password is incorrect.

The following table explains the symbols used in this manual:

SymbolConvention
|In syntax explanations, a vertical bar separates multiple items, and has the meaning of OR. For example:
A|B|C means A, or B, or C.
{ }In syntax explanations, curly brackets indicate that only one of the enclosed items is to be selected. For example:
{A|B|C} means only one of A, or B, or C.
[ ]In syntax explanations, square brackets indicate that the enclosed item or items are optional. For example:
[A] means that you can specify A or nothing.
[B|C] means that you can specify B, or C, or nothing.
...In coding, an ellipsis (...) indicates that one or more lines of coding have been omitted.
In syntax explanations, an ellipsis indicates that the immediately preceding item can be repeated as many times as necessary. For example:
A, B, B, ... means that, after you specify A, B, you can specify B as many times as necessary.
xMultiplication sign
/Division sign

Conventions: Version numbers

The version numbers of Hitachi program products are usually written as two sets of two digits each, separated by a hyphen. For example:

The version number might be shown on the spine of a manual as Ver. 2.00, but the same version number would be written in the program as 02-00.