12.2.6 Other problems

When other errors occur, you should check the circumstances at the time the error occurred. If a message is output, consider its contents carefully. For details about the log information that is output by Performance Management, see 12.3 Log information.

If you cannot resolve an error by taking any of the steps described in 12.2.1 Setting up or starting a service through 12.2.5 Collecting and managing performance data, or if an error occurs that is not described in these sections, collect all data that would be helpful for investigating the error and contact the system administrator.

For details about the data you should collect and how to collect it, see 12.4 Data to be collected when a problem occurs and 12.5 Data collection procedure.