11.4 UNIX-related data to be collected for troubleshooting

If you cannot eliminate the error even when you have taken the steps described in 11.2 Troubleshooting, you must collect data to identify the error cause and contact the system administrator. This section explains the data that must be collected when an error occurs.

Performance Management provides a command for collecting the necessary data in a batch. To collect PFM - Agent data, use the jpcras command. Data that can be collected using the jpcras command is indicated by a symbol in the table.

Note:
Data that can be collected using the jpcras command differs depending on the operations specified during command execution. For details about the options that can be specified for the command, see the chapter explaining commands in the manual Job Management Partner 1/Performance Management Reference.
Organization of this section
11.4.1 OS log information to be collected
11.4.2 Performance Management information to be collected
11.4.3 Operation information to be collected
11.4.4 Error information to be collected
11.4.5 Performance data information to be collected
11.4.6 Other information to be collected