11.4.2 Performance Management information to be collected

You need to collect the types of information related to Performance Management that are described below. If the error occurred in network connection, you also need to collect information from the connection destination machine. The following table describes the information related to Performance Management.

Table 11-5 Performance Management information

Information typeDescriptionDefault file nameCollection by the jpcras command possible
Common message logMessage log output by Performance Management (sequential file method)/opt/jp1pc/log/jpclog{01|02}#1Y
Message log output by Performance Management (wrap-around method)/opt/jp1pc/log/jpclogw{01|02}#1Y
Configuration informationInformation file for each configuration--Y
Output results of the jpctool service list (jpcctrl list) command--Y
Version informationProduct version--Y
History information--Y
Database informationAgent Store
  • For Store 1.0
    /opt/jp1pc/agtu/store/*.DB
    /opt/jp1pc/agtu/store/*.IDX
  • For Store 2.0
    /opt/jp1pc/agtu/store/STPD
    /opt/jp1pc/agtu/store/STPI
    The following files under the /opt/jp1pc/agtu/store/STPL directory:
    *.DB
    *.IDX
Y
Trace logTrace information on each service of a Performance Management program--#2Y
Definition fileApplication definition file (09-00 or earlier)

/opt/jp1pc/agtu/agent/jpcapp

Y
Application definition file (10-00 or later)

/opt/jp1pc/agtu/agent/jpcapp2

Y
Information about the function for collecting user-specific performance dataConfiguration information

/opt/jp1pc/agtu/agent/jpcuser/jpcuser.ini

Y
Debug log

/opt/jp1pc/agtu/agent/jpcuser/debug/jpcuser_dbg_{01|02|03|04|05}.log

Y
Trace log

/opt/jp1pc/agtu/agent/jpcuser/log/trace/msglog{01|02}

Y
Public log

/opt/jp1pc/agtu/agent/jpcuser/log/public/jpclog{01|02}

Y
User data file

/opt/jp1pc/agtu/agent/jpcuser/userdata/jpcuser_{UPI|UPIB|UPD|UPDB}

Y
Core dump file#3

/opt/jp1pc/agtu/agent/jpcuser/core

Y
Installation log#4Default log of Hitachi PP Installer/etc/.hitachi/.hitachi.log
/etc/.hitachi/.hitachi.log{01|02|03|04|05}
/etc/.hitachi/.install.log
/etc/.hitachi/.install.log{01|02|03|04|05}
N
Legend:
Y: Can be collected.
N: Cannot be collected.
--: Not applicable
#1
For details about log file output methods, see the chapter explaining error detection in Performance Management in the Job Management Partner 1/Performance Management User's Guide.
#2
For details about the trace log storage destination directory, see 11.3.2 Log files and directories to check.
#3
In HP-UX 11i V3 (IPF), you can use the coreadm command to change the name of a core dump file. After renaming, the jpcras command cannot collect any files whose name does not begin with core. For these files, collect information manually.
#4
Collect this log if installation fails.