You need to collect the types of information related to Performance Management that are described below. If the error occurred in network connection, you also need to collect information from the connection destination machine. The following table describes the information related to Performance Management.

Table 10-5 Performance Management information

Information type	Description	Default file name or registry	Collection by jpcras command possible
Common message log	Message log output by Performance Management (sequential file method)	installation-folder\log\jpclog{01|02}#1	Y
	Message log output by Performance Management (wrap-around method)	installation-folder\log\jpclogw{01|02}#1	Y
Configuration information	Information file for each configuration	--	Y
	Output results of the jpctool service list (jpcctrl list) command	--	Y
Version information	Product version	--	Y
	History information	--	Y
Database information	Agent Store	For Store 1.0 installation-folder\agtt\store\*.DB installation-folder\agtt\store\*.IDX For Store 2.0 installation-folder\agtt\store\STPD The following files under the installation-folder\agtt\store\STPI folder: *.DB *.IDX	Y
Trace log	Trace information on each service of a Performance Management program	--#2	Y
Information about the function for collecting user-specific performance data	Configuration information	installation-folder\agtt\agent\jpcuser\jpcuser.ini	Y
	Debug log	installation-folder \agtt\agent\jpcuser\debug\jpcuser_dbg_{01|02|03|04|05}.log	Y
	Trace log	installation-folder \agtt\agent\jpcuser\log\trace\msglog{01|02}	Y
	Public log	installation-folder \agtt\agent\jpcuser\log\public\jpclog{01|02}	Y
	User data file	installation-folder \agtt\agent\jpcuser\userdata\jpcuser_{UPI|UPIB|UPD|UPDB}	Y
Log unique to the Agent Collector service	Performance information	installation-folder\agtt\agent\map.log	Y
	WMI error information	installation-folder\agtt\agent\agtterr.log	Y
Definition file	Performance counter definition file (English)	The following files under the system-folder\system32 folder: perfc009.dat perfh009.dat	Y
	Performance counter help definition file (Japanese)	The following files under the system-folder\system32 folder: perfc011.dat perfh011.dat	Y
	Application definition file (09-00 or earlier)	installation-folder\agtt\agent\jpcapp	Y
	Application definition file (10-00 or later)	installation-folder\agtt\agent\jpcapp2	Y
Registry information	Service-related information (including the performance definition information)	"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services"	Y
	Performance definition information (default)	"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib"	Y
	PFM - Agent for Platform settings	"HKEY_LOCAL_MACHINE\SOFTWARE\HITACHI\JP1PCAGTT"	Y
	PFM - Agent for Platform configuration information (WOW64)	"HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\HITACHI\JP1PCAGTT"	Y
Installation log#3	Installation message log	system-folder\TEMP\HCDINST\*.LOG	N

Legend:

Y: Can be collected

N: Cannot be collected

--: Not applicable

#1

For details about log file output methods, see the chapter explaining error detection in Performance Management in the Job Management Partner 1/Performance Management User's Guide.

#2

For details about the trace log storage destination folder, see 10.3.2 Log files and folders to check.

#3

Collect this log if installation fails.