For Windows Systems
Job Management Partner 1 Version 10
Job Management Partner 1/Performance Management - Agent Option for Platform Description, User's Guide and Reference
3021-3-354(E)
Contents
- Notices
- Preface
- Part 1: Overview
- 1. Overview of PFM - Agent for Platform
- 1.1 Features of PFM - Agent for Platform
- 2. Performance Monitoring
- 2.1 Overview of performance monitoring
- 2.2 Overview of user-defined record collection
- 2.3 Overview of operations on virtualized systems
- 2.3.1 Advantages of virtualized systems
- 2.3.2 Objectives of performance monitoring on virtualized systems
- 2.3.3 System resources most in need of performance monitoring on virtualized systems
- 2.3.4 Installing PFM - Agent for Platform on a virtualized system
- 2.3.5 Setting up PFM - Agent for Platform in a virtualized system
- 2.3.6 Examples of using Agent for Platform - PFM in a virtualized system: Determining whether to change virtualized system settings
- 2.3.7 Examples of using Agent for Platform - PFM In a virtualized system: Determining whether additional physical resources are needed
- 2.3.8 Notes regarding usage of PFM - Agent for Platform on virtualized systems
- 2.3.9 Notes regarding collection of processor information
- 2.3.10 Notes regarding collection of memory information
- 2.3.11 Notes regarding collection of disk information
- 2.3.12 Notes regarding collection of network information
- 2.3.13 Notes regarding collection of process information
- 2.3.14 Virtualized system functionality and collected performance data
- 2.3.15 Data that can be collected with virtualized systems that use VMware/Hyper-V
- 2.3.16 Data that can be collected with virtualization systems that use Virtage
- 2.3.17 Range of data collected for each virtualized system
- 2.4 Overview of monitoring templates
- 3. Introduction to Performance Monitoring Operations by Example
- 3.1 Performance monitoring examples
- 3.1.1 Processor monitoring examples
- 3.1.2 Memory monitoring examples
- 3.1.3 Disk monitoring examples
- 3.1.4 Network monitoring examples
- 3.1.5 Process and service monitoring examples
- 3.1.6 Event log monitoring examples
- 3.1.7 Active Directory monitoring examples
- 3.1.8 Examples of collecting information about used ports
- 3.1.9 Examples of collecting performance data from multiple hosts on which PFM products are not installed
- 3.2 Performance monitoring definition examples
- Part 2: Setup and Operation
- 4. Installation and Setup in Windows
- 4.1 Installation and setup workflow
- 4.2 Preparations required before installation
- 4.2.1 Required OS
- 4.2.2 Network environment setup
- 4.2.3 OS user permissions needed for installation
- 4.2.4 Prerequisite programs
- 4.2.5 Environment configuration required for collecting performance data
- 4.2.6 Prerequisite for specifying 4,096-byte monitoring conditions for processes
- 4.2.7 Preparations for collecting data in the event of a failure
- 4.2.8 Points to note before installing PFM - Agent for Platform
- 4.3 Installation
- 4.4 Setup
- 4.4.1 Registering PFM - Agent for Platform in PFM - Manager and PFM - Web Console
- 4.4.2 Network setup
- 4.4.3 Changing the log file size
- 4.4.4 Changing the performance data storage destination
- 4.4.5 Setting up PFM - Manager for the connection destination of PFM - Agent for Platform
- 4.4.6 Setting up the action log
- 4.5 Uninstallation
- 4.6 Changing the system configuration of PFM - Agent for Platform
- 4.7 Changing the operation of PFM - Agent for Platform
- 4.8 Backup and restoration
- 4.9 Settings for browsing manuals in a Web browser
- 5. User-Defined Record Collection
- 5.1 Overview of the window for starting collection of user-defined records
- 5.2 Settings for collecting performance console counter information
- 5.2.1 Setting user-defined records for collecting performance console counter information
- 5.2.2 Checking the settings of user-defined records for collecting performance console counter information
- 5.2.3 Deleting the settings of user-defined records for collecting performance console counter information
- 5.3 Settings for collecting event log information
- 5.4 Settings for collecting workgroup information
- 5.4.1 Setting user-defined records for collecting workgroup information
- 5.4.2 Checking the settings of user-defined records for collecting workgroup information
- 5.4.3 Changing the settings of user-defined records for collecting workgroup information
- 5.4.4 Deleting the settings of user-defined records for collecting workgroup information
- 5.5 Settings for collecting 64-bit performance console counter information
- 5.5.1 Setting user-defined records for collecting 64-bit performance console counter information
- 5.5.2 Checking the settings of user-defined records for collecting 64-bit performance console counter information
- 5.5.3 Deleting the settings of user-defined records for collecting 64-bit performance console counter information
- 5.6 Settings for collecting information about the operating status of processes
- 5.6.1 Overview of collecting information about the operating status of processes
- 5.6.2 Differences in functionality from previous versions
- 5.6.3 Records used to collect information about the operating status of processes
- 5.6.4 Settings in the Agents tree for collecting information about the operating status of processes
- 5.6.5 Settings in the Services tree for collecting information about the operating status of processes
- 5.6.6 Command-based settings for collecting information about the operating status of processes
- 5.6.7 Distinguishing the letter case of monitoring targets
- 5.6.8 Example of responding to an alarm while collecting information about the operating status of processes
- 5.7 Settings for collecting information about the application operating status
- 5.7.1 User-defined record settings for collecting application operating status information settings
- 5.7.2 Checking or changing user-defined records for collecting application operating status information
- 5.7.3 Deleting user-defined records for collecting application operating status information
- 5.7.4 Example of using an alarm when collecting information about the application operating status
- 5.8 Settings for collecting user-specific performance data
- Part 3: Reference
- 6. Monitoring Templates
- Format of alarm explanations
- List of alarms
- Available Memory
- CPU Usage
- Disk Space
- Processor Queue
- SVR Processor Queue
- Committed Mbytes
- Pages/sec
- Page Faults/sec
- Logical Disk Free
- Disk Busy %
- Logical Disk Queue
- Physical Disk Queue
- Network Received
- Process End
- Process Alive
- Service (Service Nm)
- Service (Display Nm)
- Event Log (all)
- Process Existence
- Event Log (System)
- Application Status
- Format of report explanations
- Organization of report folders
- List of reports
- Access Failure Status (real-time report on system access errors)
- Access Failure Status (historical report on system access errors)
- Application Status
- Application Process Count
- Application Process Status
- CPU Status (Multi-Agent)
- CPU Trend
- CPU Trend (Multi-Agent)
- CPU Usage - Top 10 Processes
- CPU Usage Summary
- Disk Time - Top 10 Logical Drives
- File System I/O Summary
- Free Megabytes - Logical Drive Status
- Free Space - Low 10 Logical Drives
- Free Space - Top 10 Logical Drives
- Logical Drive Detail
- Memory Available Trend (Multi-Agent)
- Memory Paging
- Memory Paging Status (Multi-Agent)
- Monitoring Process Detail
- OS Memory Usage Status (real-time report on memory usage)
- OS Memory Usage Status (historical report on memory usage)
- Page Faults - Top 10 Processes
- Process Detail
- Process Trend
- Server Activity Detail
- Server Activity Summary (Multi-Agent)
- Server Activity Summary (real-time report on information on the communication status between networks)
- Server Activity Summary (historical report on information on the communication status between networks)
- Server Activity Summary Trend (Multi-Agent)
- Server Sessions Trend (Multi-Agent)
- System Memory Detail
- System Overview (real-time report on the system overview)
- System Overview (historical report on the system overview)
- System Utilization Status
- Workload Status
- Workload Status (Multi-Agent)
- 7. Records
- Data model
- Format of record explanations
- List of ODBC key fields
- Summarization rules
- List of data types
- Field values
- Fields that are added only when a record is recorded in the Store database
- Fields that are output when data stored in the Store database is exported
- Notes on records
- List of records
- Active Directory Overview (PI_AD)
- Application Process Detail (PD_APPD)
- Application Process Interval (PD_APSI)
- Application Process Overview (PD_APS)
- Application Service Overview (PD_ASVC)
- Application Summary (PD_APP)
- Application Summary Extension (PD_APP2)
- Browser Overview (PI_BRSR)
- Device Detail (PD_DEV)
- Event Log (PD_ELOG)
- Generic Data Detail (PD_GEND)
- Generic Data Detail64 (PD_GD64)
- Generic Data Interval (PI_GENI)
- Generic Data Interval64 (PI_GI64)
- ICMP Overview (PI_ICMP)
- ICMP Version 6 Overview (PI_ICM6)
- IP Overview (PI_IP)
- IP Version 6 Overview (PI_IP6)
- Logical Disk Overview (PI_LOGD)
- NBT Overview (PI_NBT)
- Network Interface Overview (PI_NETI)
- Page File Detail (PD_PAGF)
- Physical Disk Overview (PI_PHYD)
- Process Detail (PD)
- Process Detail Interval (PD_PDI)
- Process End Detail (PD_PEND)
- Processor Overview (PI_PCSR)
- Server Work Queues Overview (PI_SVRQ)
- Service Process Detail (PD_SVC)
- System Overview (PI)
- TCP Overview (PI_TCP)
- TCP Version 6 Overview (PI_TCP6)
- UDP Overview (PI_UDP)
- UDP Version 6 Overview (PI_UDP6)
- User Data Detail (PD_UPD)
- User Data Detail - Extended (PD_UPDB)
- User Data Interval (PI_UPI)
- User Data Interval - Extended (PI_UPIB)
- WINS Server Overview (PI_WINS)
- Workgroup Summary (PI_WGRP)
- 8. Commands
- Command description format
- jpcappcvt
- 9. Messages
- 9.1 Message format
- 9.2 Message output destinations
- 9.3 List of messages output to the Windows event log
- 9.4 Messages
- Part 4: Troubleshooting
- 10. Error Handling Procedures
- 10.1 Error handling procedures
- 10.2 Troubleshooting
- 10.2.1 Troubleshooting problems with setting up or starting a service
- 10.2.2 Troubleshooting problems with command execution
- 10.2.3 Troubleshooting problems with report definitions
- 10.2.4 Troubleshooting problems with alarm definitions
- 10.2.5 Troubleshooting problems with collection and management of performance data
- 10.2.6 Troubleshooting hang-ups and abnormal termination
- 10.2.7 Troubleshooting other problems
- 10.3 Log information to be collected for troubleshooting
- 10.4 Windows-related data to be collected for troubleshooting
- 10.4.1 OS log information to be collected
- 10.4.2 Performance Management information to be collected
- 10.4.3 Operation information to be collected
- 10.4.4 Error information displayed on screen to be collected
- 10.4.5 Performance data information to be collected
- 10.4.6 User-mode process dump to be collected (in Windows Server 2008 or Windows Server 2012)
- 10.4.7 Problem report to be collected (in Windows Server 2008 or Windows Server 2012)
- 10.4.8 Other information to be collected
- 10.5 Procedures for collecting Windows-related data for troubleshooting
- 10.5.1 Collecting dump information (in Windows Server 2008 or Windows Server 2012)
- 10.5.2 Collecting troubleshooting information by executing the data collection command
- 10.5.3 Collecting the Windows event log
- 10.5.4 Collecting operation information to be checked
- 10.5.5 Collecting error information displayed on screen
- 10.5.6 Collecting other data for troubleshooting
- 10.6 Detecting problems within Performance Management
- 10.7 Performance Management system error recovery
- Appendixes
- A. Estimating System Requirements
- B. List of Identifiers
- C. List of Processes
- D. List of Port Numbers
- E. Properties of PFM - Agent for Platform
- F. List of Files and Folders
- G. Upgrade Procedure and Notes on Upgrading
- H. Version Compatibility
- I. Outputting Action Log Data
- J. Linking to JP1/ITSLM
- K. Communication in IPv4 and IPv6 Environments
- L. Version Changes
- M. Reference Material for This Manual
- M.1 Related publications
- M.2 Conventions: Abbreviations for product names
- M.3 Conventions: Acronyms
- M.4 Conventions: Formats of commands in this manual
- M.5 Conventions: Formats of product names, service IDs, and service keys in this manual
- M.6 Conventions: KB, MB, GB, and TB
- M.7 Conventions: Meaning of "folder" and "directory"
- M.8 Conventions: Performance Management installation folders
- M.9 NNM products supported by Performance Management
- N. Glossary
- Index
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