If you cannot eliminate the error even when you have taken the steps described in 10.2 Troubleshooting, you must collect data to identify the error cause and contact the system administrator. This section explains the data that must be collected when an error occurs.
Performance Management provides a command for collecting the necessary data in a batch. To collect PFM - Agent data, use the jpcras command. Data that can be collected using the jpcras command is indicated by a symbol in the table.