10.4.2 Performance Management information to be collected

You need to collect the types of information related to Performance Management that are described below. If the error occurred in network connection, you also need to collect information from the connection destination machine. The following table describes the information related to Performance Management.

Table 10-5 Performance Management information

Information typeDescriptionDefault file name or registryCollection by jpcras command possible
Common message logMessage log output by Performance Management (sequential file method)installation-folder\log\jpclog{01|02}#1Y
Message log output by Performance Management (wrap-around method)installation-folder\log\jpclogw{01|02}#1Y
Configuration informationInformation file for each configuration--Y
Output results of the jpctool service list (jpcctrl list) command--Y
Version informationProduct version--Y
History information--Y
Database informationAgent Store
  • For Store 1.0
    installation-folder\agtt\store\*.DB
    installation-folder\agtt\store\*.IDX
  • For Store 2.0
    installation-folder\agtt\store\STPD
    The following files under the installation-folder\agtt\store\STPI folder:
    *.DB
    *.IDX
Y
Trace logTrace information on each service of a Performance Management program--#2Y
Information about the function for collecting user-specific performance dataConfiguration informationinstallation-folder\agtt\agent\jpcuser\jpcuser.iniY
Debug loginstallation-folder
\agtt\agent\jpcuser\debug\jpcuser_dbg_{01|02|03|04|05}.log
Y
Trace loginstallation-folder
\agtt\agent\jpcuser\log\trace\msglog{01|02}
Y
Public loginstallation-folder
\agtt\agent\jpcuser\log\public\jpclog{01|02}
Y
User data fileinstallation-folder
\agtt\agent\jpcuser\userdata\jpcuser_{UPI|UPIB|UPD|UPDB}
Y
Log unique to the Agent Collector servicePerformance informationinstallation-folder\agtt\agent\map.logY
WMI error informationinstallation-folder\agtt\agent\agtterr.logY
Definition filePerformance counter definition file (English)The following files under the system-folder\system32 folder:
perfc009.dat
perfh009.dat
Y
Performance counter help definition file (Japanese)The following files under the system-folder\system32 folder:
perfc011.dat
perfh011.dat
Y
Application definition file (09-00 or earlier)installation-folder\agtt\agent\jpcappY
Application definition file (10-00 or later)installation-folder\agtt\agent\jpcapp2Y
Registry informationService-related information (including the performance definition information)"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services"Y
Performance definition information (default)"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib"Y
PFM - Agent for Platform settings"HKEY_LOCAL_MACHINE\SOFTWARE\HITACHI\JP1PCAGTT"Y
PFM - Agent for Platform configuration information (WOW64)"HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\HITACHI\JP1PCAGTT"Y
Installation log#3Installation message logsystem-folder\TEMP\HCDINST\*.LOGN
Legend:
Y: Can be collected
N: Cannot be collected
--: Not applicable
#1
For details about log file output methods, see the chapter explaining error detection in Performance Management in the Job Management Partner 1/Performance Management User's Guide.
#2
For details about the trace log storage destination folder, see 10.3.2 Log files and folders to check.
#3
Collect this log if installation fails.