Collect hard copies of the following items:
- Hard copy of the window operation if an application error occurred
- Hard copy of the error message dialog box
If detailed information is available, also copy its content.
- Hard copy of the Command Prompt window or Administrator Console window if a problem occurred during command execution
To obtain a hard copy of the Command Prompt window or Administrator Console window, specify the following in the Command Prompt Properties window:
- Edit Options under the Options tab
Select Quick Edit Mode.
- Layout tab
Set Height under Screen Buffer Size to 500.