Check the operation that was taking place when the error occurred and record it. You need to check the following information:
- Operation details
- Time at which the error occurred
- Machine configuration (including each OS version, host name, and the configurations of PFM - Manager and PFM - Agent)
- Whether the error can be reproduced
- Performance Management user name used for logon if the user logged on from PFM - Web Console
- If the error occurred during execution of a command, the arguments specified in the command