7.2.2 Problems relating to command execution

This subsection describes how to correct errors related to the execution of a command in Performance Management.

Organization of this subsection
(1) The name of an inactive service is output when you execute the jpctool service list command
(2) The data output by the jpctool db dump command is not the Store data you specified

(1) The name of an inactive service is output when you execute the jpctool service list command

Potential causes and actions to take are as follows:

(2) The data output by the jpctool db dump command is not the Store data you specified

If you execute the jpctool db dump command multiple times for the same Master Store or Remote Monitor Store service, and specify the same export file name each time, each subsequent execution of the command overwrites the results of the previous one. You should specify a different export file each time you execute the command for the same Master Store or Remote Monitor Store service. For details about how to export the Store database, see the chapter on management of operation monitoring data in the Job Management Partner 1/Performance Management Planning and Configuration Guide.