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Job Management Partner 1 Version 10 Job Management Partner 1/Performance Management - Remote Monitor for Platform Description, User's Guide and Reference

KAVL17017-W

The record build failed because there is no performance data. (Target=monitoring-target-name)

Record creation failed because there was no performance data.

S:

Resumes the Remote Monitor Collector service processing.

O:

This warning might occur immediately after startup because there is no performance data yet. If this warning continues to occur even after some time has elapsed after startup, check the following items for each OS of the monitored hosts:

If the monitored host is running Windows

  • Is the monitored host running?

  • Is the WMI service running on the monitored host?

  • Were the following settings specified correctly when the monitoring target was set up?

    [Figure] TargetHost

    [Figure] UseCommonAccount

    [Figure] User

    [Figure] Password

    [Figure] Domain

    If you are using common account information, check for any errors with the following items specified in common account information (wmi):

    [Figure] User

    [Figure] Password

    [Figure] Domain

  • Can the name be resolved by the host name (TargetHost) specified when the monitoring target was set up?

  • Was the WMI connection setting procedure performed correctly?

If the monitored host is running UNIX

  • Is the monitored host running?

  • Is the SSH service running on the monitored host?

  • Were the following settings specified correctly when the monitoring target was set up?

    [Figure] TargetHost

    [Figure] UseCommonAccount

    [Figure] User

    [Figure] Private_Key_File

    [Figure] Port

    If you are using common account information, check for any errors with the following items specified in common account information (ssh):

    [Figure] User

    [Figure] Private_Key_File

  • Can the name be resolved by the host name (TargetHost) specified when the monitoring target was set up?

  • Was the SSH connection setting procedure performed correctly?

  • Were the following settings specified correctly when the instance environment was set up (only when the PFM - RM host is running in a Windows environment)?

    [Figure] SSH_Client

    [Figure] Perl_Module

If the cause of the error cannot be determined, collect maintenance data and contact the system administrator. For details about how to collect maintenance data, see the chapter that describes troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

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