3.1.7 Notes about installation and setup of the Windows edition

(1) Notes about registry

PFM - RM for Platform supports operation in an environment that is set up by the OS-provided standard method. If you have customized the OS environment, such as by using a registry editor to directly edit registry information, performance data might no longer be collected correctly even if such customization is disclosed in the Microsoft technical support information.

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(2) Notes about environment variables

Performance Management uses the JPC_HOSTNAME environment variable. Do not set a user-specific JPC_HOSTNAME environment variable. If such an environment variable is set, Performance Management will not function correctly.

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(3) Notes about installing multiple Performance Management programs on the same host (for Windows)

In Performance Management, you can install PFM - Manager, PFM - Web Console, and PFM - RM for Platform on the same host. This subsection provides notes about installing multiple Performance Management programs on the same host.

To improve system performance and reliability, we recommend that you run PFM - Manager, PFM - Web Console, and PFM - RM for Platform on separate hosts.

• PFM - Manager and PFM - Base cannot be installed on the same host. If you need to install PFM - Manager on a host where PFM - Base and PFM - RM for Platform have been installed, perform the following procedure:

  1. Uninstall all Performance Management programs except PFM - Web Console.

  2. Install PFM - Manager.

  3. Install PFM - RM for Platform.

• If you need to install PFM - Base on a host where PFM - Manager and PFM - RM for Platform have been installed, perform the following procedure:

  1. Uninstall all Performance Management programs except PFM - Web Console.

  2. Install PFM - Base.

  3. Install PFM - RM for Platform.

• If you install PFM - Manager on the PFM - RM host, the connection-target PFM - Manager for the PFM - RM for Platform is reset to the local host name. If this is the case, check the common message log because the setting results are output to the log.

• If you are installing PFM - RM for Platform on the PFM - Web Console host, close all browser windows before you start the installation.

• If you install a new Performance Management program, the status management function is enabled by default.

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(4) Notes about upgrading (for Windows)

This subsection provides notes about upgrading PFM - RM for Platform.

• When you install a Performance Management program, stop all Performance Management programs and services on the local host before you start installation. Stop all services on both physical and logical hosts. For details about how to stop services, see the chapter that describes starting and stopping Performance Management in the Job Management Partner 1/Performance Management User's Guide.

• If you install PFM - RM for Platform on a host where Performance Management programs have already been installed, the PFM - RM for Platform installation folder will be the same as for the installed Performance Management programs. To change the installation folder, you must first delete all Performance Management programs except PFM - Web Console, and then re-install the programs.

• When upgrading the data model version of the Store database, a space of twice the size of the Store database is temporarily required on the Store database storage disk because the existing Store database is upgraded automatically. Before you start upgrading, make sure that there is enough free space on the Store database storage disk. Determine the required free space based on the total size of the current Store database. For example, if the total size of the current Store database is 100 gigabytes, you need at least 200 gigabytes of free space for installing the upgraded version. If you change the storage destination disk for the Store database, take the disk size following the change into consideration.

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(5) Notes about linking with other systems (for Windows)

This subsection provides notes about linking with other systems.

• If you install PFM - RM for Platform in an environment that is linked with NNM, stop the NNM linkage facility and ovw before you start the installation. For details about the NNM linkage facility, see the chapter that describes NNM linkage in the Job Management Partner 1/Performance Management User's Guide.

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(6) Notes about installing PFM - RM for Platform in a Windows environment

This subsection provides notes about installing PFM - RM for Platform in a Windows environment.

• If you install PFM - RM for Platform in an environment where no Performance Management program has been installed, make sure that there are no folders or files in the installation folder.

• If you install PFM - RM for Platform while Performance Management programs and services or other programs that reference Performance Management files (such as Windows Event Viewer) are running, a message prompting you to restart the system might be displayed. In such a case, restart the system according to the message to complete the installation.

• If you install PFM - RM for Platform in any of the statuses below, file expansion might fail:

  • Performance Management programs and services or other programs that reference Performance Management files (such as Windows Event Viewer) are running.

  • The disk capacity is insufficient.

  • The user does not have required folder permissions.

  If installation has failed, terminate the programs that reference Performance Management files or take appropriate action, such as by resolving the problem of insufficient disk capacity or of folder permissions, and then re-install PFM - RM for Platform.

• If you upgrade PFM - RM for Platform in a cluster environment, you must place the shared disk online in either the executing system or the standby system.

• If you perform new installation of PFM - RM for Platform, the system must be restarted. In the case of overwrite installation and upgrading, a message prompting the user to restart the system might be displayed. In such a case, restart the system according to the message to complete the installation.

• If the installation-folder\setup folder contains the setup file of PFM - RM for Platform, additional setup of a new PFM - RM for Platform will be executed.

• Before you install a Performance Management program, check to see if any of the security-related programs described below are installed. If such a program is installed, take appropriate action according to the information provided below.

  • Security monitoring program

    Either terminate the security monitoring program or change its settings so that installation of the Performance Management program will not be affected.

  • Virus detection program

    We recommend that you terminate any virus detection program before you install the Performance Management programs.

    If a virus detection program is running during installation of a Performance Management program, it might slow down the installation process, the installation might fail, or the program might not install correctly.

  • Process monitoring program

    Either terminate the process monitoring program or change its settings so that it does not monitor Performance Management services and processes or services and processes of common components.

    Installation of a Performance Management program might fail if these services and processes are started or stopped by the process monitoring program during the installation process.

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