Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/Performance Management Reference


KAVE00346-E

Processing to register the action execution service information has failed. (service=service-ID, count=number-of-successfully-registered-actions)

Registration of the action execution service information that was specified in the alarm definition and requested from the service indicated by service-ID has failed.

(S)

Continues processing.

(O)

Check the following:

  • Whether the service indicated by service-ID is running

  • Whether a communication connection can be established with the service indicated by service-ID

If a connection with the service indicated by service-ID can be successfully established, the service might have been set as the action execution service for an excessive number of actions. Use either of the following methods to change the action execution service, and then restart the service indicated by service-ID:

  • Set multiple Action Handler services as the action execution Action Handlers.

  • Set the action execution Action Handlers to LOCAL.

Calculate the number of actions as follows:

number-of-actions = Total of number-of-triggers(Abnormal/Warning/Normal)-for-sending-emails and number-of-triggers(Abnormal/Warning/Normal)-for-executing-commands for the alarms for which the service indicated by service-ID is set as the action execution service
Example: Alarm alarm1 exists on alarm table Table1, and alarm alarm2 on alarm table Table2. If the action execution Action Handler is set to PH1Host1 and the triggers for sending emails and executing commands are set as follows in the action settings for individual alarms, the number of actions can be calculated as follows:
  • alarm1 : Emails (Abnormal, Warning)

    Commands (Normal)

  • alarm2 : Emails (Abnormal)

    Commands (Normal)

number-of-actions-for-which-action-execution-Action-Handler-is-set-to-PH1Host1 = 3 (number-of-triggers-for-sending-emails-for-alarm1 + number-of-triggers-for-executing-commands-for-alarm1) + 2 (number-of-triggers-for-sending-emails-for-alarm2 + number-of-triggers-for-executing-commands-for-alarm2) = 5