19.20 Configuring actions for secondary root cause management events
By default, NNMi does not run actions on secondary root cause management events.
This helps prevent unnecessary generation of actions. For example, if NNMi detects an InterfaceDown incident, and soon after it determines that the corresponding card is down, then, if dampening is used, the CardDown incident becomes the root cause and the InterfaceDown incident is downgraded to secondary.
In this case, an action on the InterfaceDown incident is not desired because such an action will be now applied to the new root cause (CardDown).
To enable actions for secondary root cause management events, do the following:
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Edit the following file:
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Windows: %NNM_PROPS%\nms-jboss.properties
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UNIX: $NNM_PROPS/nms-jboss.properties
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Search for the text block containing the following line:
#!com.hp.nnm.events.action.runActionOnSecRootCauseMgmtEvent=false
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Uncomment and edit this line to read as follows:
com.hp.nnm.events.action.runActionOnSecRootCauseMgmtEvent=true
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Save the nms-jboss.properties file.
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Restart NNMi:
a. Run the ovstop command on the NNMi management server.
b. Run the ovstart command on the NNMi management server.