10.2.8 Task 8: (Configuring for the external mode only) Configure NNMi user groups for incident assignment

1. Back up the ldap.properties file, and then open the file in any text editor.

2. Modify the userRoleFilterList parameter value to specify the NNMi roles to which NNMi operators can assign incidents.

   The format is a semicolon-separated list of the unique names for one or more of the predefined NNMi user group names. For details about the unique names for predefined NNMi user groups, see Table 10-4 NNMi user group name mapping in 10.4.5 User group identification.

3. Save the ldap.properties file.

4. Force NNMi to re-read the ldap.properties file by executing the following command:

   nnmldap.ovpl -reload

5. Sign in to the NNMi console with a user name and password that are defined in the directory service.

6. In any incident view, select an incident, and then click Actions, Assign, then Assign Incident.

   Verify that you can assign the incident to a user in each of the NNMi roles specified by the userRoleFilterList parameter.

7. Repeat steps 1 through 6 until you can assign an incident to each configured NNMi role.

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