A.12 Amendments for each version

Amendments for version 10.01

• The following information was combined into the Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management Overview and System Design Guide:

  • A description of Microsoft products

  • Icons and formats used in the manual

  • Online Help

  • Related manuals

  • Related documents

  • Notations used in the manual

  • Abbreviations used in the manual

  • Conventions, e.g., KB (kilobyte)

  • Glossary

• Windows 8 and Windows Server 2012 were added as applicable OSs for JP1/IT Desktop Management - Agent.

• Description about using Autorun.inf to enable an installation to start automatically when a CD-R is used as the media for installing the agent was added.

• Computers that are not connected to the management server via a network can now be managed by using the offline management functionality.

• Descriptions about suspicious operations such as taking out files without permission or printing out files causing windows to be displayed differently and requiring different ways to investigate the issue were added.

• Notes about the recreatelogdb command were corrected.

• Notes about operating JP1/IT Desktop Management windows in Internet Explorer 9 were added.

• Methods for taking action when messages such as "Abnormal request" or "Unexpected error" is displayed when the user logs in or opens the operation window were added.

• Procedures for editing the agent configurations for the computer that enables the site server or network monitoring were added.

• JP1/IT Desktop Management information can now be updated by obtaining the support service information.

• Methods for setting MDM system linkage information were corrected.

• Reference information when registering JP1/IT Desktop Management commands as Windows tasks was corrected.

• Description about the server that can execute the ioutils exportoplog command was corrected.

• Software types, the purchasing status for some installed software, and product IDs can now be managed while managing assets.

• Notes about an error message (KDEX4041-E) that is output when executing the getlogs command was added.

• A description about reference information when installing the agent by copying a disk without executing the resetnid.vbs command was improved.

• The following messages were added:

  KDEX1005-W, KDEX1036-W, KDEX1076-E, KDEX1077-E, KDEX1078-W, KDEX1543-E, KDEX1581-E, KDEX1582-W, KDEX1583-W, KDEX1584-E, KDEX1587-Q, KDEX1588-Q, KDEX1589-Q, KDEX1590-E, KDEX1591-W, KDEX1592-E, KDEX1593-E, KDEX1594-E, KDEX3029-E, KDEX3030-I, KDEX3299-I, KDEX3300-E, KDEX3301-I, KDEX3302-E, KDEX3303-I, KDEX3304-E, KDEX4074-E, KDEX4075-E, KDEX4076-E, KDEX4202-E, KDEX4203-E, KDEX4215-Q, KDEX4216-Q, KDEX4233-E, KDEX4270-I, KDEX4287-E, KDEX5104-I, KDEX5396-I, KDEX5397-E, KDEX5399-E, KDEX5400-E, KDEX5401-E, KDEX5402-I, KDEX5403-E, KDEX5404-E, KDEX5405-E, KDEX5406-E, KDEX5407-E, KDEX5409-E, KDEX5410-I, KDEX5411-E, KDEX5412-E, KDEX5413-E, KDEX5414-E, KDEX5415-E, KDEX5417-E, KDEX5418-I, KDEX5419-E, KDEX5420-E, KDEX5421-E, KDEX5422-E, KDEX5423-E, KDEX5425-E, KDEX5426-E, KDEX5427-E, KDEX5428-E, KDEX5430-E, KDEX5431-I, KDEX5432-I, KDEX5434-E, KDEX5435-E, KDEX5436-E, KDEX5440-E, KDEX5450-E, KDEX5451-E, KDEX5452-E, KDEX5453-E, KDEX5454-E, KDEX5455-E, KDEX5456-E, KDEX6119-E, KDEX6151-E, KDEX6152-E, KDEX6511-E, KDEX8031-I, KDEX8032-W, KDEX8033-E, KDEX8034-E, KDEX8035-W, KDEX8036-E, KDEX8037-E, KDEX8038-E, and KDEX8039-E.

• The following messages were changed:

  KDEX1505-E, KDEX1506-E, KDEX4020-E, KDEX4023-E, KDEX4073-I, KDEX4085-I, KDEX4100-E, KDEX4204-E, KDEX4220-E, KDEX4221-E, KDEX4295-E, KDEX4378-Q, KDEX5000-I, KDEX5010-W, KDEX5071-W, KDEX5336-I, KDEX5337-E, KDEX5338-E, KDEX5339-E, KDEX5340-I, KDEX5341-E, KDEX5342-E, KDEX5346-E, KDEX5385-I, KDEX5386-E, KDEX5387-E, KDEX5388-E, KDEX5389-I, KDEX5390-E, KDEX5391-E, KDEX5392-E, KDEX5393-E, KDEX5394-E, KDEX6112-E, KDEX6113-E, KDEX6115-E, KDEX6132-E, KDEX8003-I, KDEX8006-E, KDEX8019-E, KDEX8022-W, KDEX8024-W, KDEX8028-E, and KDEX8030-E.

• The following events were added:

  1105, 1106, 1109, 1110, 1111, 1112, 1113, 1114, 1115, 1116, 1117, 1118, 1120, 1121, 1122, and 1123.

• IDs that are displayed in JP1/IM as JP1 events when linked with JP1/IM were added.

• Event 1118 is now output to JP1/IM as a JP1 event when linked with JP1/IM.

• Attributes for JP1 events were added.

• Port numbers that are used in JP1/IT Desktop Management - Manager are described separately for single-server and multi-server configurations.

• A description was added about the fact that when the power of a computer with an agent installed is turned off while operation logs about prohibited operations are being uploaded, the operation logs are uploaded after the computer is turned on.

• You can now manage a maximum of 50,000 devices when operating a system in a multi-server configuration.

• Information to be displayed or operations to be executed can now be controlled in accordance with work responsibilities specified for user accounts.

• Writing to FD drives and removable disks can now be suppressed.

• You can now link with JP1/IM to send notifications concerning JP1 events.

• The list in the operation window can now be displayed on each page.

• The methods for applying and canceling simple filters were changed.

• The following was added: A procedure to revert the security configuration items of a managed computer, which had been changed due to application of a security policy or security auto enforce, to the state before the change.

• A solution for the following was added: When installing an agent by copying a disk, multiple devices are recognized as a single device.

• A method was added to remove a device from the network control list that was automatically added to the list.

• A description of the following was added: If you removed a device discovered by the network monitoring functionality, to rediscover the device, you must disconnect from and then reconnect to the network.

• The targets of the network monitoring functionality were added.

• The following description was added: If you install an agent in Windows 2000, Windows XP, or Windows Server 2003, in the Agent Configurations view, which you can select from Agent in the Settings module, the settings for Set the account to install Agent. are enabled.

• Notes on device discovery and agent delivery were changed for the following case: The network settings prevent unregistered devices from connecting to the network.

• The URL of the login window for JP1/IT Desktop Management was added.

• The following description was added: A timeout occurs if you have not clicked the OK button in the JP1/IT Desktop Management dialog box after 60 minutes or more.

• The following description was added: Changing the Host Name of device information linked to hardware asset information does not automatically change Device Name in the hardware asset information.

• The following description was added: Among the asset status or contract status information added by a system administrator, the asset status or contract status information that was saved as filter conditions cannot be removed.

• The following description was added: Serial numbers that can become mapping keys when imported are classified as BIOS information.

• The following description was added: The data type of Department or Location can be changed, but the data type of other added asset management items cannot be changed after it is specified.

• The following was added: The time required to generate a new host name after the resetnid.vbs is executed.

• Device information can now be exported by using the ioutils exportdevice command.

• Detailed device information can now be exported by using the ioutils exportdevicedetail command.

• Notes on IP addresses and MAC addresses to be registered in the network control list were added.

• Port numbers of the controller and remote control agent were modified.

• Situations in which communication between a management server and an agent occur were corrected.

• The description of the following was corrected: Timing at which a management server checks whether the update program information has been updated.

• The conditions for automatically obtaining update information from the support service site were corrected.

• The following description was added: If you edit External Device Restriction in Other Access Restrictions in the security policy, you must restart the computer to which the security policy is assigned.

• The following was corrected: Details of event types output to audit logs, and the timing at which JP1/IT Desktop Management outputs audit logs.

• The following items were added to the values output as object information in audit logs:

  • UpdateInfo (update program information)

  • AntivirusInfo (antivirus software information)

  • ActionDefinition (JP1/IT Desktop Management - Manager action definition file)

  • Agent

  • AssetInfo (asset information)

• The values output as the request source for an audit log were corrected.

• The description of the audit log save format was corrected.

• You can now link with an MDM product to manage smart devices.

• The total number of devices with software installed (Number of Used Licenses) is now displayed in the managed software information.

• The timing at which you are asked to change your password at login was added. In addition, the following description was added: You must change your password at login after 180 days of setting it.

• A procedure for logging out was added.

• A procedure for releasing a user account lock was added.

• The icon for editing definitions for departments and locations from the menu area was changed. In addition, procedures for adding, editing, and removing definitions for departments and locations were added.

• Names of departments and locations can now be changed from the menu area. In addition, a procedure for changing the names of departments and locations was added.

• A procedure for removing departments and locations was added.

• The following note was added: In a network segment for which network monitoring is disabled, even if Deny is displayed for Connection to Network, the network connection is not blocked.

• The following description was added: When action items for network control are specified, reconnecting to a network from a computer with an agent installed is controlled according to the security judgment.

• A description about registration of USB devices was added for the following cases: Registering USB devices that are recognized by vendors and registering USB devices that are recognized individually.

• Unnecessary operation logs can now be removed by using the deletelog command.

• The following description was added: If a CSV file for hardware asset information contains blank values, items with blank values are not updated after import.

• The following description was added: If a hyphen (-) is displayed in the information area, blank values are output after export.

• The following description was added: a user ID used in authentication for Windows administrative share must be specified in the following format if the ID is to be authenticated as a domain user: User ID@FQDN (fully qualified domain name), or Domain name\user ID.

• A procedure for specifying display names of departments and locations for each language was added.

• The following description was added: the ioutils importfield command can add items only by importing. Events with event numbers from 1085 through 1116 were added to the events for which action needs to be taken.

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