A.1 Port number list
This section describes the port numbers used by JP1/IT Desktop Management.
JP1/IT Desktop Management - Manager port number list
- Single-server configuration:
-
Port number for management server
Connection direction
Connected to [port number]
Protocol
Use
31080
Administrator computer [ephemeral]
TCP
Used for communication from an administrator computer to a management server when the operation window is either referenced or used
31000
-
Agent [ephemeral]
-
Site server [ephemeral]
TCP
Used for communication from either an agent or a site server to a management server
31006 to 31012
None
None
TCP
Used for internal processing of JP1/IT Desktop Management.
Each port number is set as a default when the product is provided. If the port numbers shown in the table are already used in the system environment you are using, in the setup, change them to port numbers that are not used.
If a management server controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Note that if JP1/IT Desktop Management - Manager is installed in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).
-
- Multi-server configuration:
-
- Management server
-
Port number for management server
Connection direction
Connected to [port number]
Protocol
Use
31080
Administrator computer [ephemeral]
TCP
Used for communication from an administrator computer to a management server when the operation window is either referenced or used
31000
-
Agent [ephemeral]
-
Site server [ephemeral]
TCP
Used for communication from either an agent or a site server to a management server
31006
Database server [ephemeral]
TCP
Used for communication from a database server to a management server
31007 to 31009, 31011, 31012
None
None
TCP
Used for internal processing of JP1/IT Desktop Management.
Each port number is set as a default when the product is provided. If the port numbers shown in the table are already used in the system environment you are using, in the setup, change them to port numbers that are not used.
If a management server controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Note that if JP1/IT Desktop Management - Manager is installed in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).
-
- Database server
-
Port number for database server
Connection direction
Connected to [port number]
Protocol
Use
31010
Management server [ephemeral]
TCP
Used for communication from a management server to a database server
31007
None
None
TCP
Used for internal processing of JP1/IT Desktop Management.
Each port number is set as a default when the product is provided. If the port numbers shown in the table are already used in the system environment you are using, in the setup, change them to port numbers that are not used.
If a database server controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Note that if JP1/IT Desktop Management - Manager is installed in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).
Specify settings to enable the following ports for networks between JP1/IT Desktop Management - Manager and agentless computers.
- Ports used for shared files and printers:
-
-
Protocol: TCP and UDP, Port number: 445
-
Protocol: TCP, Port number: 139
-
Protocol: UDP, Port number: 137 and 138
-
- Ports used for SNMP protocol:
-
-
Protocol: UDP, Port number: 161
-
Follow the steps below to specify protocol ports.
-
From the Windows Control Panel, select Windows Firewall and then Advanced.
-
In the displayed dialog box, select Inbound Rules, and then in the operation window, select New Rule.
Follow the displayed New Inbound Rule Wizard to specify protocol ports.
Port number list for a site server
Port number for site server |
Connection direction |
Connected to [Port number] |
Protocol |
Use |
---|---|---|---|---|
31000 |
|
Agent or management server [ephemeral] |
TCP |
Used for a communication from an agent or management server to a site server |
31010 |
None |
None |
TCP |
Used for internal processing of a site server |
Each port number is set as a default when the product is provided. If the port numbers shown in the table are already used in the system environment you are using, when setting up a site server, change them to port numbers that are not used.
If a site server controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Note that if a site server program is installed in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).
Specify settings to enable the following ports for the networks between JP1/IT Desktop Management - Remote Site Server and agentless computers.
Ports used for shared files and printers:
-
Protocol: TCP and UDP, port number: 445
-
Protocol: TCP, port number: 139
-
Protocol: UDP, port number: 137 and 138
Ports used for SNMP protocol:
-
Protocol: UDP, port number: 161
Follow the steps below to specify the protocol ports.
-
From the Windows Control Panel, select Windows Firewall and then Advanced.
-
In the dialog box that appears, select Inbound Rules, and then in the operation window, select New Rule.
Follow the displayed New Inbound Rule Wizard to specify the protocol ports.
Port number list for a controller and remote control agent
Controller or remote control agent [port number] |
Connection direction |
Connected server [port number] |
Protocol |
Use |
---|---|---|---|---|
Remote control agent [31016] |
|
Controller [ephemeral] |
TCP |
Used for window operation from a controller to a remote control agent |
Remote control agent [31017] |
|
Controller [ephemeral] |
TCP |
Used for transferring files from a controller to a remote control agent |
Remote control agent or controller [31018] (when used as a chat server) |
|
Remote control agent or controller [ephemeral] |
TCP |
Used for chat |
Remote control agent [ephemeral] |
|
Controller [31019] |
TCP |
Used for requesting a remote connection from a remote control agent to a controller |
Remote control agent [ephemeral] |
|
Controller [31020] |
TCP |
Used for callback file transfer from a remote control agent to a controller |
If a computer with a controller installed or a computer that is remotely controlled controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Note that if a controller and remote control agent are installed in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).
Each port number is set as a default when the product is provided. If the port numbers shown in the table are already used in the system environment you are using, follow the steps below to change them to port numbers that are not used.
-
Port number for a controller
Specify port numbers in the Options dialog box of the controller.
-
Port number for a remote controller agent
Specify port numbers in Remote Control Settings in the agent configurations.
-
Port number for the chat functionality
In the Chat window, select Options, and in the displayed dialog box, in the Connect tab, specify the port numbers.
JP1/IT Desktop Management - Agent port number list
Agent port number |
Connection direction |
Connected server [port number] |
Protocol |
Use |
---|---|---|---|---|
31001 |
|
Management server [ephemeral] |
TCP |
Used for communication from a management server to the agent |
16992 |
|
Management server [ephemeral] |
TCP |
Used for controlling the power source of a computer that uses AMT |
Each port number is set as a default when the product is provided. If the port numbers shown in the table are already used in the system environment you are using, when setting up a management server, change them to port numbers that are not used.
If a computer with an agent installed controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Note that if an agent is installed in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).
If networks between JP1/IT Desktop Management - Manager and JP1/IT Desktop Management - Agent control ports by using Windows Firewall, specify firewall settings to enable the ports in the above table.
Port numbers for agentless devices
For agentless devices, the port numbers for Windows administrative shares or SNMP are used depending on the authentication status of the devices.