Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management Administration Guide


KDEX5452-E

Failed to unlock the pass code of a smart device.

[Cause] The server certificate of the MDM server is invalid.

[Action] Cancels the unlocking of the pass code of the smart device.

[Workaround] Execute the keytool command to check whether the server certificate has been imported. If it has not, execute the keytool command to import the server certificate. For details about the keytool command, see the relevant documentation.