Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management Administration Guide

KDEX5421-E

Failed to initialize a smart device. (error code = error-code, MDM server user ID = MDM-server-user-ID)

[Cause] Authentication for connection to the MDM server failed.

[Action] Cancels initialization of the smart device.

[Workaround] Check the user ID and password for the MDM server that were set in the settings window for MDM linkage.

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