Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management Administration Guide


KDEX5027-W

User authentication failed while collecting device data. IP address=IP-address

[Cause] Authentication information is either not set or is invalid.

[Action] Continue the process.

[Workaround] Check if you can log into the target computer as an Administrator with the Windows authentication information specified for discovery. Confirm administrative share is enabled in the target compute, and then retry discovery.